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The Average Cost of a basic Call Center Software plan is $37 per month.
HyperDial pricing starts at $18/month, which is 51% lower than similar services.
41% of Call Center Software offer a Free Trial , while 9% offer a Freemium Model .
Base Free
Starter $18.00 $22.00 per user / month
Growth $27.00 $36.00 per user / month
Business $37.00 $49.00 per user / month
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1. What is HyperDial?
HyperDial is an AI calling software and cloud phone system, built for sales, support, and contact centre teams. It brings a power dialler, predictive dialling, smart routing, IVR, call recording, transcription, and AI playbooks into one platform, with local numbers and included calling across various regions.
2. How much does HyperDial cost?
HyperDial uses transparent per user pricing. The Base plan is free at $0, then paid plans are Starter at $17, Growth at $27, and Business at $37 per user per month when billed annually. Enterprise pricing is custom. Choosing annual billing saves up to 25% versus paying monthly.
3. Does HyperDial offer a free plan or free trial?
Yes. HyperDial has a genuinely free Base plan at $0 with no expiry and no seat charge, so you can test click to call, inbound answering, voicemail, and messaging on your own numbers before paying. Paid dialler plans start at $17 per user per month.
4. What types of dialer does HyperDial offer?
HyperDial supports several dialling modes in one platform: click to call and click to dial queues, a power dialler that automatically calls the next lead, and predictive dialling for high volume outbound teams. It also retries on a second caller ID when a carrier rejects a call, so more of your list is reached.
5. Does HyperDial support predictive dialling for outbound sales teams?
Yes. Predictive dialling is available on the Business plan, alongside local presence numbers that help lift answer rates. It connects reps to answered calls and reduces idle time between conversations, which suits high volume outbound and cold calling teams that want to maximise talk time.
6. Does HyperDial record and transcribe calls?
Yes. HyperDial records and transcribes calls automatically, with conversation search across your full archive. Teams use this for coaching, quality assurance, dispute resolution, and compliance. Custom retention and redaction controls are available for regulated industries.
7. Does HyperDial offer conversation intelligence and call analytics?
Yes. Conversation intelligence is included as a core feature rather than a paid add on. HyperDial turns recorded and transcribed calls into searchable insights and coaching data, helping managers understand what happens on calls and improve team performance based on real conversations.
8. What AI features does HyperDial include?
HyperDial includes Agent Intelligence, which builds playbooks from your own calls, plus automatic recording and transcription, conversation search, multilingual IVR, and smart routing. These AI features help teams standardise what works on calls and get new reps productive faster.
9. Does HyperDial support IVR and call routing?
Yes. HyperDial offers multilevel and multilingual IVR, smart routing by skill, language, and region, priority ring sequences, and overflow paths with queue callbacks. This helps callers reach the right agent quickly and reduces abandoned calls and wait times.
10. Does HyperDial support SMS, WhatsApp, and omnichannel messaging?
Yes. HyperDial includes an omnichannel inbox covering voice, SMS, MMS, the WhatsApp Business API, email, and social, so teams manage every customer conversation in one place instead of switching between separate tools.
11. Does HyperDial integrate with CRMs and other tools?
HyperDial is built to fit sales and support workflows, with CRM owner routing that sends a returning caller to their own rep, and calls, recordings, and transcripts logged against your records. Reach out to the HyperDial team to confirm specific integrations for your stack.
12. Which countries and phone numbers does HyperDial support?
HyperDial provides business phone numbers with included calling across 120+ countries. It also offers local presence dialling, so outbound calls can display a local caller ID to improve answer rates.
13. Is HyperDial secure and compliant?
Yes. HyperDial is completely GDPR aligned and follows SOC-II best practices to ensure, customer managed encryption keys, data residency of your choosing, and custom retention and redaction. This makes it suitable for healthcare, finance, and other privacy sensitive teams.
14. Is HyperDial cloud based, and what devices does it work on?
HyperDial is fully cloud based and works through desktop, mobile, and browser apps, so distributed and remote teams can call from anywhere without extra hardware. There is nothing to install on a phone system, and updates are automatic.
15. Who is HyperDial for?
HyperDial suits sales teams, support teams, contact centres, and distributed or remote teams. Outbound teams use the power and predictive diallers for cold calling, while support teams use IVR, smart routing, and inbound answering. It scales from a single team to multiple regions.
16. What customer support does HyperDial provide?
All the plan includes 24x7 phone support. Enterprise customers can add a contractual uptime SLA with a one hour response commitment. Desktop, mobile, and browser apps are backed by ongoing product updates.
17. How long does it take to set up HyperDial?
Because HyperDial is cloud based with browser, desktop, and mobile apps, most teams can get started quickly without hardware. You can begin on the free Base plan within 2 mins, then add seats and advanced dialling as you scale.
18. Is there a minimum number of users or a contract?
The free Base plan has no seat charge. Paid plans have small minimums, for example two users on Starter, and Enterprise starts at 50 users. Annual billing offers the best value with up to 25% savings, and you can add seats as your team grows.
19. How does HyperDial compare to other AI calling software?
HyperDial covers the core capabilities buyers expect, including dialling, IVR, recording, and omnichannel messaging, and adds AI playbooks built from your own calls plus a genuinely free starting plan. Teams comparing options often value having conversation intelligence included rather than sold as an add on.
20. Does HyperDial handle inbound calls and after hours answering?
How much does HyperDial cost?
The pricing for HyperDial starts at $18.0 per user per month. HyperDial has 3 different plans:
HyperDial also offers a Free Plan with limited features.
Learn more about HyperDial pricing.
Does HyperDial offer a free plan?
Yes, HyperDial offers a free plan.
Learn more about HyperDial pricing.
What is the best Call Center Software?
When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:
Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
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18 | per month | per user | HyperDial Pricing | |
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85 | per month | per user | TalkDesk Pricing | |
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25 | per month | per user | CloudTalk Pricing | |
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- | - | - | CallTools Pricing | |
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6.45 | per month | per user | CircleLoop Pricing | |
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- | - | - | Bright Pattern Pricing | |
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16 | per month | per user | CallHippo Pricing | |
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6.25 | per month | per user | eVoice Pricing | |
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18.95 | per month | per user | Nextiva Pricing | |
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- | - | - | Intalk.io Pricing |
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Attribution
Track and allocate credit to touchpoints throughout the conversion journey.Call Transcripts
Transforms call audio into easily searchable transcriptsCall Metadata
Captures caller details, time, campaign source, and deviceCall Routing
Directs calls to the appropriate agent or departmentDynamic Number Insertion (DNI)
Assigns unique phone numbers to campaigns/channels to track calls.Security and Privacy Compliance
Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.Call Recording
Facility to record calls with a set of conditions and complianceAnalytics
Allows integration with other analytical tools or has it inbuiltReal-time Call Analytics & Reporting
Auto Dialer (Predictive/Progressive)
Call Recording & Monitoring
VoIP & Telephony Integration
Interactive Voice Response (IVR)
Call Routing & Distribution (ACD)
Workforce Management
Provides robust data on your full-time, part-time, and contingent workforceCRM Integration
Automatically sends and receives the relevant information to the CRM Software that helps in time management
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