Home/Glossary/Popular SaaS Features/Sentiment AnalysisUpdated on: April 15, 2024

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What is Sentiment Analysis?

A social media sentiment analysis tells you how people feel about your brand online. Rather than a simple count of mentions or comments, sentiment analysis considers emotions and opinions. It involves collecting and analyzing information in the posts people share about your brand on social media.

Software with Sentiment Analysis

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
Trustpilot 98 4
Inmoment 98 3.9
Zonka Feedback 98 4.8
BirdEye 97 4.8
Hootsuite 97 3.9
Mention 95 4.5
Startquestion 94 4.9
Yotpo 93 4.3
GoSite 93 3.8
Brand24 92 4.6

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