What do you like best?
I have a non-profit study group that has members all around the world, and Zoho Connect is the perfect place for us to "connect." It is easy to use, has a familiar social media structure, and provides so much more than a Facebook "group" page (and with no fears of advertisers snooping in. Connect is a "full package" provider that accomplishes social media, file sharing, task management, calendar, etc.
What do you dislike?
The platform is made for for-profit companies, so some adaptation is needed. A few spots I have been unable to adapt, such as the title "Company Files." If it can be adapted, I just don't see it. I am a Zoho user across the board and have to adapt all their products for non-profit. I wish they had a non-profit version ready to go "out of the box."
Recommendations to others considering the product:
All Zoho products are great products, attractively priced, and exceed expectations.
What problems are you solving with the product? What benefits have you realized?
We started with Zoho Connect for the ability to share hundreds of downloadable files. We had tried several solutions and they all failed in some way. Connect gives us the ability to neatly organize the files and make it easy for group members to find them. In addition, we love the calendar feature, which gives us the ability to post links to daily programming and gives members the ability to find new or older links. The social media component is just an added bonus.