ReviewTrackers Pricing, Reviews and Features (April 2024)

About ReviewTrackers

ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well.

Screenshots & Videos

Pricing

Free Trial Available
ReviewTrackers Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%
Reviews

85%
Momentum

62%
Popularity

83%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

ReviewTrackers Awards

# 3 Most Worthy Reputation Management Software
Q3 2019

# 5 Fastest Growing Reputation Management Software
Q3 2019

# 5 Most Popular Reputation Management Software
Q3 2019

# 3 Most Searched Reputation Management Software
Q3 2019

ReviewTrackers Features

Show Feature Explanation

Show Missing Features

Reputation Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

ReviewTrackers Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Lite Custom

Aggregate and manage your business reviews

Features

Analytics and dashboards
Mobile app
Alerts
Unlimited users
Self-support
Google and Facebook

Add-ons

White Label
Local listings
Additional review sites
Managed services
Employer brand package
App store package
Software brand package
Multi-tenant accounts

Starter Custom

Build your reputation with customer feedback

Features

Includes features of Lite plan, plus
Review requests and responses
Testimonial review widget
Popular keywords and alerts
Net promoter score
Unlimited users
Email support
Unlimited review sites
Includes features of Add-ons

Essentials Custom

Consumer insights to win business and improve operations

Features

Includes features of Starter plan, plus
Customer experience analysis
Competitor reports
Varied review widgets
Unlimited users
Dedicated customer success manager
Unlimited review sites
Includes features of Add-ons

Platinum Custom

Custom reputation management experience

Features

Includes features of Essential plan, plus
Custom reports
Enhanced security
API access
Unlimited users
Dedicated customer success manager
Unlimited review sites
Includes features of Add-ons

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 09/08/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ReviewTrackers Pricing.

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ReviewTrackers Reviews

User Rating

4.5/5 (Based on 665 Ratings)

Ratings Distribution

Excellent
58.8%
Very Good
35.3%
Average
5.1%
Poor
0.2%
Terrible
0.6%

Do You Use ReviewTrackers?

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Review Summary

Overall, users praise ReviewTrackers for being user-friendly and efficient. They appreciate its ability to monitor reviews across multiple platforms and provide detailed analytics. The review management features are also well-received, allowing businesses to respond to and analyze reviews effectively. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure.