Hootsuite Reviews

User Rating

1.9/5 (Based on 508 Ratings)

Rating Distribution

Excellent
14.8%
Very Good
5.5%
Average
6.5%
Poor
5.7%
Terrible
67.5%

User Sentiments

Easy Scheduling, Comprehensive Analytics, Comprehensive Dashboard, Extensive Integrations

Unreliable Instagram Integration, Inconsistent Customer Support, Inaccurate Instagram Analytics, Limited Instagram Functionality

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Review Summary

Users praise Hootsuite's user-friendly interface, comprehensive social media management capabilities, and robust analytics. They appreciate its ability to schedule posts, track engagement, and monitor multiple social media accounts from a single platform. However, some users have reported occasional technical issues and a learning curve associated with setting up and using the tool. Additionally, some users have expressed concerns about the cost of the software, particularly for small businesses or individuals with limited budgets.

Pros

Userfriendly interface and easy setup.
Streamlined social media management and scheduling.
Robust analytics and reporting capabilities.
Extensive integrations with other business tools.

Cons

Limited customization options for advanced users.
Occasional glitches and bugs reported by users.
Can be pricey for small businesses or individuals.
Steep learning curve for users new to social media management.

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Reviews

Valérie

June 5, 2025 Source: Trustpilot.com

Good software

Good software to program your social media

Sothikus

March 17, 2025 Source: Trustpilot.com

This is a very comfortable CMS for many…

This is a very comfortable CMS for many many platforms. transparent stats and understanding where and how you should develop socials. I utilized this CMS with many companies and can safely say that it greatly saves the effort, money and management resources. reaching their support is not the best idea. But everything is intuitive and in the end you have answers to your question.

Mia

December 3, 2024 Source: Trustpilot.com

It's a real timesaver!

Date of experience: December 03, 2024

Adam

October 27, 2024 Source: Trustpilot.com

issue resolved

Date of experience: October 27, 2024

Adam

October 25, 2024 Source: Trustpilot.com

The issue is resolved

The issue is resolved; thank you

Nicola

September 23, 2024 Source: Trustpilot.com

Exceptional customer service

Exceptional customer service!

My billing query was resolved right away, and I could not fault their response.

★G

★J. Alfredo G

June 4, 2024 Source: G2.com

"I have saved much time when I am posting."

What do you like best about Hootsuite?

The possibility to post in several social media.

What do you dislike about Hootsuite?

maybe, the possibility to post more than 5 posts in the same session.

What problems is Hootsuite solving and how is that benefiting you?

I can avoid some steps every time I need to post it and save time

Radek K

May 14, 2024 Source: Trustpilot.com

Exceptional Customer Support from Adrian at Hootsuite!

I had a fantastic experience with Hootsuite’s help desk, thanks to Adrian, who assisted me on May 14. He was incredibly helpful and resolved my issue quickly, which was such a relief. This experience really demonstrates that Hootsuite values its customers and prioritizes high-quality service. I’m thoroughly impressed with the consideration and efficiency of their support team. Highly recommend Hootsuite for anyone needing reliable and effective partner with strong customer support!

M-

Mediconline Sverige AB -

March 24, 2024 Source: Trustpilot.com

We used this platform for scheduling…

We used this platform for scheduling post on Facebook, Instagram and so on.
Works great.
We have also received great customer service when needed.

stephanie S

February 5, 2024 Source: G2.com

"Easy scheduling, tracking and data gathering of social media. Saves Time!"

What do you like best about Hootsuite?

The platform is easy to use and intuitive for those who are not familiar with the program. Schedule multiple e-mails at once and track conversions all in one place. Data pull is easy to register your ROI.

What do you dislike about Hootsuite?

Having to edit each individual social platform once the message has been launched in the program.

What problems is Hootsuite solving and how is that benefiting you?

I have no issues that Hootsuite is solving. They just make posting and managing social easy.

Hootsuite Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Hootsuite?

Review Summary

Pros

Cons

Valérie

Sothikus

Mia

Adam

Adam

Nicola

★J. Alfredo G

Radek K

Mediconline Sverige AB -

stephanie S

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