What are the best aspects of this product?
WebEngage has cool and useful features such as the web and app push, journeys, and automation tools. It sports a valuable knowledge base platform too. Additionally, the WebEngage staff is so professional. The onboarding team has efficiently guided us to begin, the professional service staff has helped us develop strategies, and the customer support staff are very responsive.
What aspects are problematic or could work better?
We haven't experienced any downside with WebEngage. The entire package is terrific, which is something that other platforms cannot fulfill.
What specific problems in your company were solved by this product?
WebEngage has made it easier to handle complicated use cases. It includes issues about high-bounce rates, engagement boost, as well as gathering sign-up entries of newsletters. It has pumped up the click-through rates of our web push alerts as well.
Are you a current user of this product?