"Always fast response for any urgent request occurred or even for just an unimportant question."
What do you like best?
In terms of the dashboard feature, With the goals setting feature, we can trace for all the response campaign and see how the campaign goes. It's really important as we use the result to evaluate the campaign.
In Terms of the services, I got so much help from the assigned person in charge for our company. Lot's of questions, technical requests but Tala has been so great to assist and solve some issues arise.
What do you dislike?
I haven't experienced bad service from MoEngage so far.
Recommendations to others considering the product:
I would recommend to others considering MoEngage if they are not yet seriously developing their business or mobile apps. When you choose MoEngage as Intelligence Customer Engagement, means that you are ready enough to treat your customer better and make them more engage to your business.
What problems are you solving with the product? What benefits have you realized?
As I''m using MoEngage as one of CRM Tools, specifically we use Smart Trigger to distribute Push Notification to targeted member.
So, Targeted member with the right tools, helps me a lot to increase active member and seeing their movement after receiving specific promo or communication.