UVdesk provides an open-source helpdesk solution to help enterprises achieve efficiency in rendering services to the customers. The software comes with a range of helpdesk features and modules that allows brands to set up a robust customer support platform. Its ticket managing system automatically allots ticked IDs to the customer queries, sorts the tickets as open, pending and closed and sends notifications for all the updates of one’s account right on the portal. UVdesk also connects with all major e-Commerce platforms that allow the support department of an enterprise to fetch all order related details, authenticate the same, and understand queries easily. Moreover, the Seller Central Messaging system converts all customers’ messages from Amazon into tickets so that the support team can provide resolutions directly from the UVdesk platform. There is also a support knowledgebase library creator Bianka. It is a floating button that offers swift support to the customers with the help of a ton of FAQs and general help articles. All these features of UVdesk help a brand to build a robust and automated customer support helpdesk.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformFree Trial
Available
Pricing Plans
Open Source Free
Free Forever, Manage UVdesk Open Source at Server.
Features
Pro $16.00 $22.00 per month
Number of Agents - 2
$192 Per Year (2 Agents)
Based Upon the Number of Agents, the Pricing Plans Varies
For Medium Scale Industry with Fully Customizable Features & Support
Features
Note: *$8 Charged Per Agent Per Month when Billed Annually and $11 Month to Month
Enterprise $30.00 $36.00 per month
Number of Agents - 2
$360 Per Year (2 Agents)
Based Upon the Number of Agents, the Pricing Plan Varies
For Large Scale Industry with Fully Customizable Features
Features
Note: *$15 Charged Per Agent Per Month when Billed Annually or $18 Month-to-Month
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 20/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about UVdesk Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
UVdesk - Better A...
Best Free Helpdes...
Setup
Opencart
What is UVdesk used for?
UVdesk is Help Desk Software. UVdesk offers the following functionalities:
Learn more about UVdesk features.
What are the top alternatives for UVdesk?
Does UVdesk provide API?
Yes, UVdesk provides API.
Vendor Details
Noida, India Founded : 2015Social Media Handles
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