ThriveDesk Pricing: Cost and Pricing plans

ThriveDesk Pricing

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Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Basic $19.00 $29.00 per month

For Small Businesses want to Delight their Customers

Features

Teammates - 2 Included
Inboxes - 1 Included
Help Desk
- Shared Inbox
- Ticketing System
- Reply Conversation from Email
- Live Chat
- Custom Auto-replies
- Merge Tickets
- Tags
- Multiple Team Inboxes
Automations & Workflows
- Instant Replies
- Collision Detection
- Assignment
Channels
- Inbound Email
- Live Chat
- In-app Forms
- Social (Coming Soon)

Start Free Trial

Standard $49.00 $69.00 per month

For Startups and Growing Business want to Level up Support

Features

Teammates - 5 Included
Inboxes - 2 Included
Help Desk
- Shared Inbox
- Ticketing System
- Reply Conversation from Email
- Live Chat
- Custom Auto-replies
- Merge Tickets
- Tags
- Multiple Team Inboxes
- Satisfaction Ratings (CSAT)
- Private Notes
- Search
Automations & Workflows
- Instant Replies
- Collision Detection
- Assignment
- @mention Teammates
- Automation Rule Templates
- External API Calls
- Custom Rule Builder
Knowledge Base
- Public Help Center
- Private Help Center
- Help Center Customization
- Custom Site Branding
- SEO Optimization
- Contact Forms
Channels
- Inbound Email
- Live Chat
- In-app Forms
- Social (Coming Soon)

Start Free Trial

Unlimited $99.00 $129.00 per month

Company Obsessed with Customers Experience

Features

Teammates - Unlimited
Inboxes - 5 Included
Help Desk
- Shared Inbox
- Ticketing System
- Reply Conversation from Email
- Live Chat
- Custom Auto-replies
- Merge Tickets
- Tags
- Multiple Team Inboxes
- Satisfaction Ratings (CSAT)
- Private Notes
- Search
- Live Visitor Tracking
- Embeddable Helpcenter - WordPress
Automations & Workflows
- Instant Replies
- Collision Detection
- Assignment
- @mention Teammates
- Automation Rule Templates
- External API Calls
- Custom Rule Builder
Knowledge Base
- Public Help Center
- Private Help Center
- Help Center Customization
- Custom Site Branding
- SEO Optimization
- Contact Forms
Channels
- Inbound Email
- Live Chat
- In-app Forms
- Social (Coming Soon)

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 15/05/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

ThriveDesk FAQs

How much does ThriveDesk cost?

The pricing for ThriveDesk starts at $19.00 per month. ThriveDesk has 3 different plans:

Basic at $19.00 per month.
Standard at $49.00 per month.
Unlimited at $99.00 per month.

Learn more about ThriveDesk pricing.

Does ThriveDesk offer a free plan?

No, ThriveDesk does not offer a free plan.

Learn more about ThriveDesk pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare ThriveDesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
ThriveDesk	19	per month	-		ThriveDesk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
CRMdesk	-	-	-	+	CRMdesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Support Hub	19	per month	-	+	Support Hub Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
Teamwork Desk	9.5	per month	per user	+	Teamwork Desk Pricing
ProProfs Help Desk	19.99	per month	per user	+	ProProfs Help Desk Pricing
NABD System	30	per month	per user	+	NABD System Pricing

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ThriveDesk Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform