NABD System Pricing: Cost and Pricing plans

NABD System Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Free Free

Features

Self Service Help Center
Capture Cases from email: 1 inbox
Capture Cases from Facebook: 1 page
Capture Cases from Twitter: 1 account
Live Chat: 3 agents
1StopDesk channel
Dynamic Routing Rules and automatic case assignment
Load Balancing across Agents/Users
Knowledge Base ( Public + Internal)
Basic SLA
Automatic Escalation notifications for SLA violation
Full life-cycle Case Management
Extended case management to front office and back office users
Extended case management to external entities
Basic Ticketing workflow
ISO Standard workflow
Case Assessment
Case Investigation
Root Cause Analysis
Corrective Action
Preventive Action
Customer Satisfaction & Feedback
Business hours and work schedule
Case Escalation
Automatic email notification
Convert Cases to KB articles
Add Public and private notes to cases
Export cases
Tasks multi-assignments
Next Best Action for Agents
Workflow Automation Rules
Multi-Language Support
Link Cases

Professional $30.00 $30.00 per user / month

Features

Includes features of Free plan, plus
Capture Cases from email: 3 inbox
Capture Cases from Facebook: 3 page
Capture Cases from Twitter: 3 account
Native Mobile Apps
Live Chat: unlimited
Advanced SLA Options
Sentiment analysis
Execute Macros
Advanced Analytics
Checklist
Conditional forms customization
Call center
Customized Reports & Analytics Limit: 5
Case Customization

Enterprise $60.00 $60.00 per user / month

Features

Includes features of Professional plan, plus
Capture Cases from email: unlimited
Capture Cases from Facebook: unlimited
Capture Cases from Twitter: unlimited
Business Process Management(BPM) customization
Work Order Management
Whitelist
Tracking Website Online Visitors
Customized Reports & Analytics Limit: 20
Active Directory integration
Integration and Connectors
Storage Quota: 20 GB
Chat Support: 24x7
Phone support: 24x7

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
NABD System pricing starts at $30/month, which is 58% higher than similar services.
67% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

NABD System FAQs

How much does NABD System cost?

The pricing for NABD System starts at $30.0 per user per month. NABD System has 2 different plans:

Professional at $30.00 per user per month.
Enterprise at $60.00 per user per month.

NABD System also offers a Free Plan with limited features.

Learn more about NABD System pricing.

Does NABD System offer a free plan?

Yes, NABD System offers a free plan.

Learn more about NABD System pricing.

Compare NABD System Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
NABD System	30	per month	per user		NABD System Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
Deskero	9	per month	per user	+	Deskero Pricing
HESK	24.91	per month	-	+	HESK Pricing
BoldDesk	10	per month	per user	+	BoldDesk Pricing
CRMdesk	-	-	-	+	CRMdesk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
LiveAgent	9	per month	per user	+	LiveAgent Pricing
DeskXpand	9.99	per month	per user	+	DeskXpand Pricing
Revelation helpdesk	19	per year	-	+	Revelation helpdesk Pricing

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NABD System Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

NABD System

NABD System Pricing

Pricing Insights for Help Desk Software

NABD System FAQs

Compare NABD System Pricing Against Competitors

Free Software Alternatives to NABD System

NABD System Alternatives

NABD System Features

Help Desk Features

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