Home/Help Desk Software/Support Hub
Updated on: September 30, 2022
Support Hub - Help Desk Software
View Gallery
74% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Support Hub

An ideal helpdesk software
Write Review

What is Support Hub and how does it work?

Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation.

FOLLOWERS
107
26

Support Hub Features Show All Features

Support Hub Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number NA
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://support-hub.io/
Category Help Desk Software

Support Hub Pricing

Pricing ModelFree Trial , Freemium , Subscription
Free
Free

Features

  • 1 Support Agent
  • 1 Support Category
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections
Starter
$19 /Month

$19 per Month billed Monthly

$190 per year billed Annually

Features

  • Up to 3 Support Agents
  • Unlimited Categories
  • Includes features of Free plan, plus
  • Public and Private Article Collections

Standard
$59 /Month

$59 per Month billed Monthly

$590 per Year billed Annually

Features

  • Up to 7 Support Agents
  • Includes features of Starter plan
Elite
$149 /Month

$149 per Month billed Monthly

$1490 per Year billed Annually

Features

  • Unlimited Support Agents
  • Includes features of Standard plan
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 01/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Support Hub pricing.

Support Hub Alternatives Support Hub Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Salesforce
(31400 RATINGS)
Salesforce Salesforce is a futuristic Customer Relationship Management Software bringing companies and their... read more
Visit Website
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zendesk Support
(6218 RATINGS)
Zendesk Support Zendesk Support is a customer support solution that centralizes all customer queries and... read more
Visit Website
Freshservice
(1446 RATINGS)
Freshservice Freshservice is an online IT Service Management solution. The tool puts a refreshing user... read more
Visit Website
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
monday.com
(8713 RATINGS)
monday.com Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From... read more
Try for Free
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zoho Desk
(3462 RATINGS)
Zoho Desk It is a context aware health desk software which will help you to provide efficient customer... read more
Visit Website
ManageEngine Service...
(349 RATINGS)
ManageEngine Service... ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better... read more
Visit Website
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
AlphaCX
AlphaCX AlphaCX is an All-in-one omnichannel tool for robust customer support and digital commerce. The... read more
Visit Website
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SysAid
(1059 RATINGS)
SysAid SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential... read more
Start Free Trial
Support Hub vs SysAid
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
LiveAgent
(1542 RATINGS)
LiveAgent A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center.... read more
Start Free Trial
Support Hub vs LiveAgent
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
osTicket
(56 RATINGS)
osTicket osTicket is an open-source helpdesk management software solution that offers both IT asset... read more
Start Free Trial
Support Hub vs osTicket
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TeamSupport
(1573 RATINGS)
TeamSupport TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices,... read more
Start Free Trial
Support Hub vs TeamSupport
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Salesforce Service C...
(1867 RATINGS)
Salesforce Service C... Salesforce Service Cloud is help desk software that allows customers to obtain answers quickly by... read more
Start Free Trial
Support Hub vs Salesforce Service Cloud
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Help Scout
(741 RATINGS)
Help Scout Help Scout is an all in one customer service platform that helps small businesses, growing startups... read more
Start Free Trial
Support Hub vs Help Scout
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Freshdesk
(5374 RATINGS)
Freshdesk A cloud-based customer support software that offers all in one solution for business needs to... read more
Start Free Trial
Support Hub vs Freshdesk
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TOPdesk
(380 RATINGS)
TOPdesk TOPdesk is a service management software that helps businesses to easily connect with customers and... read more
Start Free Trial
Support Hub vs TOPdesk
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Jitbit Helpdesk
(106 RATINGS)
Jitbit Helpdesk Jitbit Helpdesk is a ticketing system and helpdesk software meant for your IT, SaaS and email-based... read more
Start Free Trial
Support Hub vs Jitbit Helpdesk
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Vision Helpdesk
(107 RATINGS)
Vision Helpdesk Vision Helpdesk is an all-in-one multi channel help desk software.This customer support help desk... read more
Start Free Trial
Support Hub vs Vision Helpdesk

Support Hub Screenshots

Support Hub screenshot
Support Hub screenshot
Support Hub screenshot

Support Hub FAQs

Support Hub is Help Desk Software. Support Hub offers the following functionalities:

  • Ticket Management
  • Knowledge Base
  • Live Chat

Learn more about Support Hub features.

No, Support Hub does not provide API.


Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com