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Hiver Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Collaboration Software

  • The Average Cost of a basic Collaboration Software plan is $8 per month.

  • 39% of Collaboration Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 53% offer a Freemium Model Allows users to access basic features at no cost..

Lite Others

  • ₹1100 per user per month billed monthly,
  • ₹800 per user per month billed yearly

Features

  • 10 Shared Labels tooltip
  • 2 Shared Email Inboxes
  • Unlimited Tags
  • 1 Alias per Shared Inbox
  • Unlimited Email Templates
  • Private Views
  • Add upto 10 Users
  • Conversation IDNew
  • Live chat
  • Knowledge Base
  • WhatsApp channel
  • Contacts
  • Shared Drafts
  • Email Notes
  • Collision Alerts
  • Collaborators tooltip
  • Approvals
  • Permalinks
  • Default Access Control tooltip
  • iOS & Android Mobile Apps
  • Onboarding Assistance
  • 24x7 Chat & Email Support

Pro Others

  • ₹2800 per user per month billed monthly,
  • ₹2200 per user per month billed yearly

Features

  • Includes features of Lite plan, plus
  • 50 Shared Labels tooltip
  • 5 Shared Email Inboxes
  • Unlimited Users
  • Unlimited Shared Inbox Aliases
  • Basic Automations
  • Shared and Private Views
  • Live chat auto-assignment
  • Voice channel tooltip
  • SLA Violations & Business Hours tooltip
  • SLA Reports New
  • Live Chat CSAT
  • Email CSAT
  • Analytics tooltip
  • Advanced Access Control tooltip
  • Asana Integration
  • JIRA Integration
  • Salesforce Integration
  • Slack Integration
  • Zapier Integration
  • QuickBooks Integration tooltip
  • Removed Conversations Log tooltip
  • Workload Distribution

Enterprise Others

  • ₹4000 per user per month billed monthly,
  • ₹3300 per user per month billed yearly

Features

  • Includes features of Premium plan, plus
  • Unlimited Shared Labels tooltip
  • Unlimited Shared Email Inboxes
  • SLA Reminders tooltip
  • Advanced AutomationsNew
  • Skill-based Auto-assignment
  • Round Robin Assignment
  • Custom Access Control
  • Custom Reports
  • Okta Integration
  • HIPAA Compliance
  • Priority Support
  • Call-back Support
  • Uptime SLA
  • Dedicated Success Manager
  • Harvey - The AI Bot
  • Scheduled Data Exports

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 05/10/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Hiver FAQs

Does Hiver offer a free plan?

No, Hiver does not offer a free plan.

Learn more about Hiver pricing.

What is the best team collaboration software?

The best collaboration software delivers seamless messaging, file-sharing, task management, and integrations in one place to support modern, remote-ready teams.

Compare Hiver Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Hiver Hiver - - - Hiver Pricing
Gmelius Gmelius 15 per month - + Gmelius Pricing
Drag Drag 8 per month per user - Drag Pricing
HelpDesk HelpDesk 29 per month - + HelpDesk Pricing
eStreamDesk eStreamDesk 29 per month - + eStreamDesk Pricing
BoldDesk BoldDesk 12 per month - + BoldDesk Pricing
Teamwork Desk Teamwork Desk 9.5 per month per user + Teamwork Desk Pricing
AzureDesk AzureDesk 33 per month per user + AzureDesk Pricing
Zoho TeamInbox Zoho TeamInbox 5 per month per user + Zoho TeamInbox Pricing
Keeping Keeping 10 per month per user + Keeping Pricing

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Hiver Features

Collaboration Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%

Cooperative Writing

Allows multiple people work on creating or editing a document

Chat (Messaging)

Allows users to collaborate better by exchanging views and collect information through chatting or texting

Audio Video Conferencing

Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Proofing

Synchronous Editing

Allow users to edit the same document at the same time on a simultaneous basis

Group Calendars

Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc

Discussion Boards

Provides a virtual discussion site where team members can interact through posted messages or by leaving comments

Brainstorming

Allows team members and others coming together to encourage new idea/solution generation within a group

Document Management

Ability to store and manage various information and documents in electronic format.

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Help Desk Features

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Multi-language Support

Available in multiple languages to support global customers

Hiver Integrations

Aircall
Aircall Contact Center Operations Software
Asana
Asana Project Management Software
Slack
Slack Business Instant Messaging Software
Salesforce
Salesforce CRM Software
Quickbooks
Quickbooks Accounting Software
Zapier
Zapier iPaaS Software
Okta
Okta Identity and Access Management (IAM) Software
Jira
Jira Product Management Software

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