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Keeping Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

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Disclaimer: The pricing details were last updated on 22/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • Keeping pricing starts at $8/month, which is 58% lower than similar services.

  • 65% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Keeping FAQs

How much does Keeping cost?

The pricing for Keeping starts at $8.00 per user per month. Keeping has 2 different plans:

  • Team at $8.00 per user per month.
  • Organization at $13.00 per user per month.

Does Keeping offer a free plan?

No, Keeping does not offer a free plan.

Learn more about Keeping pricing.

Compare Keeping Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Keeping Keeping 8 per month per user Keeping Pricing
BoldDesk BoldDesk 8 per month per user + BoldDesk Pricing
Hiver Hiver - - - + Hiver Pricing
HelpDesk HelpDesk 29 per month per user + HelpDesk Pricing
HelpdeskEddy HelpdeskEddy - - - + HelpdeskEddy Pricing
LabiDesk LabiDesk 79 per month - + LabiDesk Pricing
Teamwork Desk Teamwork Desk 8.5 per month per user + Teamwork Desk Pricing
EngageBay Helpdesk System EngageBay Helpdesk System - - - - EngageBay Helpdesk System Pricing
Jitbit Helpdesk Jitbit Helpdesk 24.92 per month - + Jitbit Helpdesk Pricing
Sitehelpdesk Sitehelpdesk - - - - Sitehelpdesk Pricing

Free Software Alternatives to Keeping

Keeping Alternatives

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Keeping Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    82%

Unique Features

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Document Storage

Helps in storing the documents electronically and in a systematic way

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Keeping Integrations

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