Home/Help Desk Software/eStreamDesk
Updated on: October 18, 2021

What is eStreamDesk ?

eStreamDesk - Help Desk Software
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

eStreamDesk

Online Helpdesk Software
(3 Ratings) Write Review

eStreamDesk is a flexible platform enabling the helpdesk team to quickly and deftly manage tons of requests from various services. eStreamDesk is like email on steroids. All incoming e-mails are automatically converted to tickets and assigned according to the rules you define. eStreamDesk integrates directly with Twitter. Each and every tweet becomes a support ticket. Another quick and easy way to communicate with your raving fans. Save time on answering the same questions over and over again. Create a highly targeted, information-rich knowledge base.

FOLLOWERS
224
1

eStreamDesk Features Show All Features

eStreamDesk Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number NA
Deployment SaaS/Web/Cloud Category Help Desk Software

eStreamDesk Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
FREELANCER
Free

Features

  • 1 Agent Free
  • 3 Months Data Retention
  • Ticketing System
  • Knowledge Base
  • Rebrandable
  • Use Your Domain
SMALL BUSINESS
$29 /Month

$5.80 per agent per month

Features

  • 5 Agent Free
  • 6 Months Data Retention
  • SSL encryption
  • Reports
  • Realtime desktop notifications
  • Includes features of Freelancer pan
PROFESSIONAL
$75 /Month

$7.50 per agent per month

Features

  • 10 Agent Free
  • 1 Year Data Retention
  • Realtime chat
  • Custom languages
  • Custom ticket fields
  • Theme customization
  • Full audit log
  • Includes features of Small Business pan
ENTERPRISE
$212 /Month

$8.48 per agent per month

Features

  • 25 Agent Free
  • 2 Years Data Retention
  • Facebook integration
  • Twitter integration
  • E-mail passthrough
  • Custom SSL cert
  • Includes features of Professional pan
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 06/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about eStreamDesk pricing.

eStreamDesk FAQs

eStreamDesk is Help Desk Software. eStreamDesk offers the following functionalities:

  • Live Chat
  • Self Service Portal
  • Alerts (Escalation)
  • Automated Routing
  • Knowledge Base
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Multi-Channel Communication
  • Social Media Integration

Learn more about eStreamDesk features.

Yes, eStreamDesk provides API.

Ask the Community View Community

eStreamDesk Alternatives eStreamDesk Alternatives

97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
monday.com
(8368 RATINGS)
monday.com Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From... read more
Try for Free
Freshservice
(1364 RATINGS)
Freshservice Freshservice is an online IT Service Management solution. The tool puts a refreshing user... read more
Visit Website
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
EngageBay Helpdesk S...
EngageBay Helpdesk S... EngageBay is a smart, affordable, and integrated all-in-one marketing, sales, and service software... read more
Visit Website
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
LiveAgent
(2486 RATINGS)
LiveAgent A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center.... read more
Visit Website
eStreamDesk vs LiveAgent
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SysAid
(901 RATINGS)
SysAid SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential... read more
Visit Website
eStreamDesk vs SysAid
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Freshdesk
(5038 RATINGS)
Freshdesk A cloud-based customer support software that offers all in one solution for business needs to... read more
Visit Website
eStreamDesk vs Freshdesk
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zoho Desk
(4371 RATINGS)
Zoho Desk It is a context aware health desk software which will help you to provide efficient customer... read more
Visit Website
eStreamDesk vs Zoho Desk
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Jitbit Helpdesk
(105 RATINGS)
Jitbit Helpdesk Jitbit Helpdesk is a ticketing system and helpdesk software meant for your IT, SaaS and email-based... read more
Visit Website
eStreamDesk vs Jitbit Helpdesk
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Help Scout
(441 RATINGS)
Help Scout Help Scout is an all in one customer service platform that helps small businesses, growing startups... read more
Visit Website
eStreamDesk vs Help Scout
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TeamSupport
(1539 RATINGS)
TeamSupport TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices,... read more
Visit Website
eStreamDesk vs TeamSupport
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TOPdesk
(352 RATINGS)
TOPdesk TOPdesk is a service management software that helps businesses to easily connect with customers and... read more
Visit Website
eStreamDesk vs TOPdesk
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Deskpro
(55 RATINGS)
Deskpro Deskpro helps enterprises deliver enhanced helpdesk customer service to clients. The app supports... read more
Visit Website
eStreamDesk vs Deskpro
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Front
(835 RATINGS)
Front Front is an efficient yet easy to follow help desk software, which is available in both SaaS as... read more
Visit Website
eStreamDesk vs Front

eStreamDesk Reviews

OVERALL RATING
4
Based on 3 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Martin P
Martin PSource : g2crowd.com
(Reviewed on 26 August 2019) "eStreamDesk is easy to manage and will allow you to address the tracking of your incidents"

What do you like best?

eStreamDesk has an easy orientation platform and easy incident handling. What I like most is that the product divides the different incidents such as problems, forum and others. What I like most is that this software has a kind of forum that allows us to collaborate with the different members on an incident.

What do you dislike?

When there is a large volume of connected users, tickets take longer to load. The website also has some programming problems, which only allows you to upload photos in JPEG format.

Recommendations to others considering the product:

This software will allow you to meet the needs of your customers and help you respond in the shortest possible time. They have great documentation and features that will help you. I recommend it.

What problems are you solving with the product? What benefits have you realized?

In the organization where I work we use eStreamDesk to solve problems in the shortest possible time. What benefited us most from the platform was the reduction in software costs, since its annual cost was considerably cheaper than the product we used before.

...more

Videos on eStreamDesk

eStreamDesk Helpdesk Introduction
eStreamDesk Helpdesk Introduction

eStreamDesk Integration

Zapier
(2825 RATINGS) iPaaS Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com