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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Ticketing Software for Intuitive Customer Support 4.5 Based on 81 Ratings
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What is HelpDesk and how does it work?

HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.

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What is Microsoft Teams and how does it work?

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What is Microsoft SharePoint and how does it work?

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Think, plan and create together Write a Review
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What is Microsoft Loop and how does it work?

Microsoft Loop is the next-generation cocreation experience that brings together teams, content, and tasks across your apps and devices. The Loop app displaying a Loop page with many coauthors on the same page and a sidebar with links to other applicationsTWITTERtwitter

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What is Workplace and how does it work?

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What is Etherpad and how does it work?

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What is Google Workspace and how does it work?

Google Workspace is an intuitive platform that helps teams of all sizes to connect and collaborate with each other and improve their efficiency levels in real-time. It provides an innovative and flexible solution that helps businesses to achieve more. With the help of shared calendars, users can see who is available and when so they can fix meetings without clashing anybody’s timings. It also allows them to start video conferencing with just a single click through their laptop, tab or mobile. With Google Workspace, team members can collaborate with each other and share documents, slides and spreadsheets with or without the internet. They can work in a single document, see edits, communicate through in-built chat and tag each other in comments and ask questions. Google Workspace also allows users to upload their data on the cloud to keep it safe and easily available to team members through a shared link. To assure comprehensive security the software offers advanced privacy algorithms like single-sign-on and 2-step verification.

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What is Matterbase and how does it work?

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Effective meetings for remote teams Write a Review
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What is Meetquo and how does it work?

Meetquo is the platform of a remote meeting, where each teammate participates asynchronously and final decisions get tracked and signed. Choose who can update the main Meeting Document and who can only post suggestions and feedbacks. Each participant can write suggestions and feedback asynchronously. Forget about finding a slot for everyone’s availability. Happy with the current Meeting Document. Close the discussion and optionally ask everyone to sign the outcome. At Meetquo, you will always find a repository of all outcomes through all remote meetings.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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MURAL logo
A Digital Workspace for Visual Collaboration 4.8 Based on 1474 Ratings
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What is MURAL and how does it work?

Mural is an online digital workspace that enables innovative teams to think and collaborate visually, thus allowing them to solve critical problems. The tool will enable users to empathize with their customers, plan for the future, brainstorm new ideas, design to positively impact, evaluate what works best for them, and enable better decision-making. Mural works as The Thinking Canvas, which lets the user put what’s on sticky notes, eventually allowing them to organize in lists, flowcharts, frameworks, methods, drawings, and diagrams to activate and align their team. Users can host impactful workshops and meetings. Value-added features that users can utilize include remote facilitation features, design-thinking, agile frameworks, integration with productivity tools, and shared workspaces. Mural enables faster decision making, reduces travel costs, drives continuous results, increases productivity, scales innovation culture across organization, and connects distributed teams, thus letting users gain more return on their investment. It gives users deep expertise when demanded, has rigorous security protocols and enterprise-wide deployment, thus enabling positive progress.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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MURAL Pricing

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BoldDesk logo
Improve customer happiness by streamlining your support operations 4.7 Based on 43 Ratings
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What is BoldDesk and how does it work?

BoldDesk is a cloud-based, modern ticketing software that helps you manage support email, collaborate with peers, automate repetitive operations, and improve customer experience. Organize all of your support requests in one place, route them to the right agents, personalize support creation forms, collaborate with your peers, and boost agent efficiency. BoldDesk helps agents enhance productivity and respond to support queries more quickly, which keeps things moving. Create a business-specific operation workflow using no-code automation to perform recurring manual operations at each level of the ticket life cycle. SLAs allow you to specify the response and resolution times for tickets automatically. Convert all incoming customer service emails to tickets and respond by email. To see a subset of tickets, use advanced filters. Filtered views can be saved and shared with a complete organization or a specific group. With commonly used saved answer templates, you can respond to tickets quickly. Agents can keep track of how long they spend on each ticket. You can attach a ticket to another ticket using the link-ticket feature. This function can be used to connect related or child tickets, as well as to split larger tickets.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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BoldDesk Pricing

  • Free Trial Available
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Flock logo
Enterprise-grade collaboration software 4.5 Based on 617 Ratings
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What is Flock and how does it work?

Flock is a collaboration software that ensures supporting effortless communication at your organization or the workplace. The software is available on iOS, Android, Desktop & Chrome. It supports multi-channel as well as multi-users. You can discuss on your projects with team members through instant group chat. You can attach files to your chat or simply drag and drop for sharing the content with your team. Users can make a video call and share screen among required number of people at ease. This collaboration software is cloud-based so accessing it from anywhere and at anytime is possible. Flock helps in doing contact management, project management, cooperative writing and task management.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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Flock Pricing

  • Free Trial Available
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Sensive logo
Project management for creative teams Write a Review
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What is Sensive and how does it work?

Consolidate your files and organize everything in a unified platform. Showcase the evolution of your work with built-in asset versioning. Organize files in downloadable sets, and individual groups to guide how stakeholders consume your content. Build one repository for all your files. Then, use smart assets to reference the correct version throughout your projects. Centralize tasks, track projects, and organize anything in a workspace. Enable your teams to collaborate across their unique processes. Define deliverables and customize stages to align with your projects.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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Sensive Pricing

  • Free Trial Available
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Thinkspace logo
Better Ideas in Minutes Write a Review
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What is Thinkspace and how does it work?

Thinkspace software is a cloud-based innovation platform to capture your teams' best ideas. The software offers tools to organize content and ideas with guidance and can drive engagement with embedded gamification elements. Build cross-functional innovation teams for knowledge and manage prioritized ideas to drive workflows. Generate reports with highly visualized dashboards to measure the performance of business.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 87%
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Thinkspace Pricing

  • Free Trial Available
  • Starts at $10.00. Offers Free-forever and Custom plan.
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mimosa logo
Innovate together effectively Write a Review
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What is Mimosa and how does it work?

Collaborative brainstorming can be supercharged with A.I. to help solve problems together more effectively. With design thinking best practices already built-in, A.I. can be used to generate ideas and categorize them. Participants can then anonymously vote on the best ideas and different tactics and activities can be added with just one click, as needed. Everything is automatically organized and results are easily understood. No signup or account is required simply share the link with those who are participating. With this method of brainstorming, there is no learning curve and the process is made much easier.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 67%
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  • Momentum 63%
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Mimosa Pricing

  • Free Trial Not Available
  • Starts at $30.00. Offers Free-forever plan.
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lucidspark logo
A Virtual Whiteboard 1 Based on 1 Ratings
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What is Lucidspark and how does it work?

Lucidspark is a platform that enables teams to bring their ideas to life over a virtual whiteboard. Users can host dynamic brainstorming sessions, collect ideas, organize thoughts, and work together on an infinite canvas that expands to hold even more ideas. The platform’s inbuilt chat feature enables users to share feedback in real-time. Users can then turn their ideas into a collection of clear and actionable next steps, thus building momentum and keeping projects moving forward. Lucidspark is an enterprise-ready platform over which corporations can enable their teams to connect, keep their critical data secure, and scale to meet their business requirements. This platform can readily be integrated with Slack. Users can get Lucidspark notifications to engage instantly, leverage their existing Slack channels to share boards directly from Lucidspark to the entire team, and seamlessly convert their conversations into ideas. Lucidspark’s inbuilt templates empower users to get a head start whenever required.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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Lucidspark Pricing

  • Free Trial Not Available
  • Starts at $7.95. Offers Free-forever and Custom plan.
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Teamwork Desk logo
Help desk tool for effortless customer interaction 4.5 Based on 84 Ratings
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What is Teamwork Desk and how does it work?

Teamwork Desk is a help desk software that eases request tracking process and enables you better to handle customer care related issues. The software ensures faster resolution of ticket. The tool is capable to tackle complex database of customer call reports, queries and resolution logs. It can automate ticket routing and categorization at ease. You can minimize your workload to a considerable extent. Teamwork Desk comes with features like survey and feedback, self service portal, supports live chat with customers etc. With this smart tool you can organize all your customer emails in a shared collaborative space like unified inboxes. You need not to code anything for using the tool.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 94%
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Teamwork Desk Pricing

  • Free Trial Available
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CollaborateCloud logo
Collaboration software to manage tasks & workflow 5 Based on 1 Ratings
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What is CollaborateCloud and how does it work?

CollaborateCloud is a collaboration suite that helps doing task management, workflow management and also managing data in an appropriate manner. It connects team to ensure rapid communication, streamlines business process with custom workflow and can generate custom reports. You can easily share & import images, documents, updates, links etc. It connects product, process and people for undisturbed information flow. CollaborateCloud helps in issue resolution, product design collaboration & supply chain collaboration. It helps in inventory tracking and store management as well. You can set up a workroom online to held communication among the teammates.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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CollaborateCloud Pricing

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Coast logo
Automate workflow with messaging Write a Review
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What is Coast and how does it work?

Coast software is a messaging workspace for teams. The software offers search across chats, tasks, and attachments. Assign and track tasks to your team. Collaborate with your team with schedules to optimize business works. Small, Medium and Large companies make use of the software.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 97%
  • Reviews 60%
  • Momentum 61%
  • Popularity 73%

Coast Pricing

  • Free Trial Not Available
  • Starts at $4.00. Offers Free-forever and Custom plan.
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