Drag links to Gmail and turns it into a collaborative workspace providing a single inbox to manage projects, sales, marketing and customers. Users can, for example, manage shared emails like "sales@" and "support@" from inside Gmail. The team can easily use such accounts as they use their own. The software also has features such as internal team chat, due dates, tasks, calendar integrations and a drag board which is in a Kanban Layout for production scheduling. Users can switch between the default list view and a Kanban view with no loss in functionality. They can also sort emails under different columns for better visual organisation. There are a lot of colour-coding options for different time-zones, urgency levels and other factors. The software can also sync with the user's Google Calendar for smoother data flow, and users can view at a glance what their team members are working on and assign tasks accordingly.
| Support | Online | Customer Type | Freelancers Medium Business Small Business |
| API | NA | Location / Phone Number | London, United Kingdom |
| Deployment | SaaS/Web/Cloud | Category | New SaaS Software |
Disclaimer: The pricing details were last updated on 29/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Drag offers the following functionalities:
Learn more about Drag features.
The pricing for Drag starts at $12.00 per user per month. Drag has a single plan:
Drag offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Learn more about Drag pricing.
No, Drag does not provide API.
Great app, suberp customer service, very cost-effective pricing Review collected by and hosted on G2.com.
not alot as improvements are constantly being done Review collected by and hosted on G2.com.
project management predominantly, makes our time and workload more effecient Review collected by and hosted on G2.com.
User friendlyness, intuitiveness, design Review collected by and hosted on G2.com.
Nothing, I believe this is a great tool! Review collected by and hosted on G2.com.
Time spent at using email, I save time and keep my email well organized Review collected by and hosted on G2.com.
As a team we really enjoy the Trello view of all the emails, that we can now combine with to-dos and actions, this allows us to have a holistic view, not only of the communications, but also the status of every conversation in one place.
The ability to share someone's main inbox also, to transfer the full address into a shared inbox, has been extremely impactful to delegate better and make sure that nobody is a bottleneck in the process. Review collected by and hosted on G2.com.
The more you use Drag, the better it gets. This means that in order to take full advantage of it, you need to have a certain level of buy-in from your teammates, to all collaborate together on this new view of your respective inboxes. Review collected by and hosted on G2.com.
As you are evaluating Drag, make sure to have the buy-in/support from at least one other member of your company. The software take a whole other dimension as a team on it. Review collected by and hosted on G2.com.
We are working to centralize all our processes around our inbox when it comes to recruiting and investing. Before using Drag we had a very fragmented process, with team members that were more or less familiar with all the tools. With Drag, we've been able to combine our CRM, with our to-do list, and replace the convoluted Streak + Trello + Google Sheet + Email forwarding left and right, that we had before. Review collected by and hosted on G2.com.
I love the very concept of Drag, of being able to organize my emails into specific categories, and then be able to very clearly see where the team is at in the process of carrying specific tasks etc. attached to those emails. It is so clean and organized! Review collected by and hosted on G2.com.
One minor improvement could be when one is adding team members to various boards, you have to re-enter every single email. It would be more efficient to have those emails available as an option the first time you enter one on a drag board. Review collected by and hosted on G2.com.
With Drag we are able to stay more organized, and we know exactly what is going on with each project. There isn't this back and forth of the emails, "did you get this? did you lose this?". It makes everything much more efficient. We use it mainly for our customer service channels and it makes a world of difference being able to use the "Reply As" feature. Review collected by and hosted on G2.com.
The automations makes my life easier by splitting my inbox into several boards. Whenever I'm short on time I could quickly check if there is any new messages in one of my most important boards by checking the red dot besides the board list. I never loose an important email since I started using drag! I also love the drag functionality that makes me feel comfortable by easily moving my emails between different columns! This makes me save a lot of time by not having to double check emails to understand which one I need to reply or not. Once moved to "done" column all I have to do is to pay attention on the "to do" column that will be automatically fullfilled with the automation! Review collected by and hosted on G2.com.
No comments. It would be nice to have some kind of notifications about new emails on important boards. But the red dots are good enough! Review collected by and hosted on G2.com.
I was struggling to properly manage my inbox having to reply to different email threads with different suppliers. I was always missing important messages from my boss or taking too long to reply to an important supplier. With drag I'm able to manage inbox easily and I never loose an important message again! Review collected by and hosted on G2.com.
An original way to organize and make email actionable. Review collected by and hosted on G2.com.
Seems to be a bit of a learning curve, not overwhelming though! Review collected by and hosted on G2.com.
N/A Review collected by and hosted on G2.com.
The software and the support are great.
I don't have to open lots of more tabs.
I could write andsware together with my colleagues. Review collected by and hosted on G2.com.
Nothing, but really waiting for the mobile version. Sometime you hava to reload browser tab because something not working. But it could be even one of my other plugins. Review collected by and hosted on G2.com.
Drag improved lot's after last time i tried it. It's the best solution nowdays on the market. Review collected by and hosted on G2.com.
The one platform AIO helpdesk and ticketing.
I spent a lots of time to use other helpdesk softwares, but with Drag it's easy as 1-2-3. Review collected by and hosted on G2.com.
Every day I use Drag in my in box and really help me don’t loose time and read important e mails first. It’s necessary for me and my husband. Review collected by and hosted on G2.com.
There is no mobile app already! For me it’s complete Review collected by and hosted on G2.com.
It’s very helpful and I use everyday! Review collected by and hosted on G2.com.
Organize my e mails is very important for me! It’s easy to use Review collected by and hosted on G2.com.
My inbox is so well organized because of Drag. It helps me prioritise and visualize my emails and tasks so I get everything done the most efficient way. Review collected by and hosted on G2.com.
There is no mobile app for drag. They should consider it. Review collected by and hosted on G2.com.
It’s helped me a lot in organizing my tasks by priority. Review collected by and hosted on G2.com.
We love the different boards and "reply as" feature! Review collected by and hosted on G2.com.
We would love more advanced notifications, other than that we can't complain one bit! Thanks Drag! Review collected by and hosted on G2.com.
Task management and efficiency Review collected by and hosted on G2.com.
