Home/Help Desk Software/HelpNinja
Updated on: October 20, 2021

What is HelpNinja ?

HelpNinja - Help Desk Software
View Gallery
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpNinja

A Simple Help Desk Solution
Write Review

HelpNinja software is a simple conversation for your customers. Manage your customer conversation across different teams, email addresses, and brands. Collaborate with your team to organize and assign their teammates to respond. It integrates with WordPress, MailChimp, Aweber, Shopify, and more. Small, Medium and Large companies make use of the software.

FOLLOWERS
21
62

HelpNinja Features Show All Features

HelpNinja Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number India
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Help Desk Software

HelpNinja Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
Samurai​
$29 /Month
Billed Yearly

Features

  • Agents: 3
  • Mailbox: 3
  • Docs site: 1
  • Saved replies
  • Social Inbox
  • Reports
  • Collaboration tools (tags,notes)
  • Live Chat
Ronin
$49 /Month
Billed Yearly

Features

  • Agents: 5
  • Includes features of Samurai​ plan
  • Mailboxes: 3
  • Docs site: 2
Yamabushi
$99 /Month
Billed Yearly

Features

  • Agents: 10
  • Includes features of Ronin plan, plus
  • Mailbox: 5
  • Docs site: 2
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 26/08/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about HelpNinja pricing.

HelpNinja FAQs

HelpNinja is Help Desk Software. HelpNinja offers the following functionalities:

  • Live Chat
  • Self Service Portal
  • Alerts (Escalation)
  • Automated Routing
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Ticket Management
  • Customizable Branding
  • Document Storage
  • Macros (Templated Responses)
  • Multi-Channel Communication
  • Social Media Integration
  • Incident Management

Learn more about HelpNinja features.

No, HelpNinja does not provide API.

Ask the Community View Community

HelpNinja Alternatives HelpNinja Alternatives

97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
monday.com
(8368 RATINGS)
monday.com Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From... read more
Try for Free
Freshservice
(1364 RATINGS)
Freshservice Freshservice is an online IT Service Management solution. The tool puts a refreshing user... read more
Visit Website
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
EngageBay Helpdesk S...
EngageBay Helpdesk S... EngageBay is a smart, affordable, and integrated all-in-one marketing, sales, and service software... read more
Visit Website
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
LiveAgent
(2486 RATINGS)
LiveAgent A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center.... read more
Visit Website
HelpNinja vs LiveAgent
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SysAid
(901 RATINGS)
SysAid SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential... read more
Visit Website
HelpNinja vs SysAid
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Freshdesk
(5038 RATINGS)
Freshdesk A cloud-based customer support software that offers all in one solution for business needs to... read more
Visit Website
HelpNinja vs Freshdesk
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zoho Desk
(4371 RATINGS)
Zoho Desk It is a context aware health desk software which will help you to provide efficient customer... read more
Visit Website
HelpNinja vs Zoho Desk
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Jitbit Helpdesk
(105 RATINGS)
Jitbit Helpdesk Jitbit Helpdesk is a ticketing system and helpdesk software meant for your IT, SaaS and email-based... read more
Visit Website
HelpNinja vs Jitbit Helpdesk
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Help Scout
(441 RATINGS)
Help Scout Help Scout is an all in one customer service platform that helps small businesses, growing startups... read more
Visit Website
HelpNinja vs Help Scout
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TeamSupport
(1539 RATINGS)
TeamSupport TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices,... read more
Visit Website
HelpNinja vs TeamSupport
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
TOPdesk
(352 RATINGS)
TOPdesk TOPdesk is a service management software that helps businesses to easily connect with customers and... read more
Visit Website
HelpNinja vs TOPdesk
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Front
(835 RATINGS)
Front Front is an efficient yet easy to follow help desk software, which is available in both SaaS as... read more
Visit Website
HelpNinja vs Front
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
HappyFox
(222 RATINGS)
HappyFox HappyFox is one of the most sought after help desk software that offers best possible customer... read more
Visit Website
HelpNinja vs HappyFox

HelpNinja Screenshots

Group
Work flow
Dispatched
Group All
Group
Group
Work flow
Dispatched
Group All

Customers

Phacient
Phacient
Astra WordPress Theme
Astra WordPress Theme
Creative Collaborations
Creative Collaborations

HelpNinja Integration

95%
WordPress
(23698 RATINGS) Website Builder Software
96%
AWeber
(857 RATINGS) Email Marketing Software
96%
Shopify
(7540 RATINGS) Ecommerce Software
96%
MailChimp
(27427 RATINGS) Email Marketing Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com