HelpNinja is a simple and effective tool for executing helpdesk related tasks. It does not comprise complicated portals & ticket IDs and thus, turns out to be a simple and informative way of conversation between the client and his customer base. The communication window resembles that of emails but it is entirely secured with a powerful backup system to eliminate loss of data. All conversations across different teams, brands and emails are accessible via a single login and thus, on a single platform. The mailboxes are all a click away from efficient categorisation and management. The customer conversations can be collaborated on by active team members who can effectively categorise and divide assignments according to urgency. Workflows allow businesses to set up automation and handle tasks with enough accuracy and speed. Additional features include notifications via email and Slack. Clients can also keep a track of their customer experiences with real-time satisfaction ratings. Advanced search helps in keeping a track of important emails, conversations and customers, besides monitoring answers related to customer-generated queries with smart keyboard shortcuts.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Concurrent Calling
Allows to place more calls simultaneously without reducing call quality.AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
Free Trial
Available
Pricing Options
Premium Plans ( Subscription )
Pricing Plans
Samurai​ $29.00 $35.00 per month
Features
Ronin $49.00 $59.00 per month
Features
Yamabushi $99.00 $119.00 per month
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 26/08/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about HelpNinja Pricing.
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Group
Work flow
Dispatched
Group All
What is HelpNinja used for?
HelpNinja is Help Desk Software. HelpNinja offers the following functionalities:
Learn more about HelpNinja features.
What are the top alternatives for HelpNinja?
Here`s a list of the best alternatives for HelpNinja:
Does HelpNinja provide API?
No, HelpNinja does not provide API.
Vendor Details
IndiaContact Details
Not available
https://helpninja.com/
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