Home/CRM Software/amoCRM
Updated on: August 4, 2021
What is amoCRM ?
amoCRM - CRM Software
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

amoCRM

Sales at ease
(177 Ratings) Write Review

A tool for both CRM and contact management help in automating the sales process. The software provides 2-way email sync, built-chat messaging, real-time analytics, search and filter, call log and records, building tools. Recurring sales pipeline and multiple personalized pipelines, leading scoring feature to improve work efficiency. Assign tasks for your team and enhance their implementation using the software. A secured connection and customized notifications are available. Email marketing is also possible using this tool.

amoCRM Features Show All Features

amoCRM Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California / +1 415-689-3152
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CRM Software

amoCRM Pricing

Pricing ModelFree Trial , Subscription
Base Plan
$15 /User/Month

Features

  • Contacts: 12500
  • Open leads: 2500
  • Custom fields: 100
  • File storage: 200 Mb
  • 50 free business card scans (mobile app)
  • Google Analytics and Website integration
  • Merge duplicates
  • Add custom fields for leads and contacts
  • Sales pipeline
  • Add custom pipeline stages
  • Sync and save all email correspondence
  • Activity Report
  • Define user and group permissions
  • Consolidated sales reports
  • Search for bottlenecks in the sales process
  • Secure connection (SSL certificate)
  • Permanent data backup
  • Full REST-API
  • Email/SMS marketing
  • Online chat
  • Technical support
Advanced Plan
$25 /User/Month

Features

  • Contacts : 25000
  • Open leads : 5000
  • Custom fields : 200
  • File storage : 400 Mb
  • Includes features of Base Plan, plus
  • Business processes and auto-created tasks
  • Add required fields
  • Digital Pipeline (automations)
  • Customers
  • Create branches and teams
  • KPIs and sales plan
  • Call analysis
  • Sales forecasting
  • Log visits of all account users
  • Limit visits by IP address (whitelist and blacklist)
  • Third-party app notification (Webhooks)
  • Create your own widgets
  • Dashboard widget customization
Enterprise plan
$45 /User/Month

Features

  • Contacts: 50000
  • Open leads: 10000
  • Custom fields: 400
  • File storage: 800 Mb
  • Includes features of Advanced Plan, plus
  • Lead scoring
  • Periodic backup with archive sent via email
  • Monitoring of activity
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 26/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about amoCRM pricing.

amoCRM FAQs

amoCRM is CRM Software. amoCRM offers the following functionalities:

  • Contact Management
  • Call Logging
  • Product Catalog
  • Lead Scoring
  • Referral Tracking
  • Marketing Automation
  • Customer Support
  • List Management

Learn more about amoCRM features.

Yes, amoCRM provides API.

Ask the Community View Community

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amoCRM Reviews

OVERALL RATING
4.5
Based on 177 Rating(s)
Rating Distribution
  • 63.9 %
  • 25 %
  • 5.6 %
  • 2.8 %
  • 2.8 %
SHARE YOUR EXPERIENCE Write a Review
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MikeSource : financesonline.com
(Reviewed on 23 September 2019)
Ideal CRM application for sales

PROS & CONS

What are the best aspects of this product?

The highlights of amoCRM are prompt and reliable support, API and widgets, and simple and easy user interface.

What aspects are problematic or could work better?

There are a couple of drawbacks: there is no documents editor and the app can only be used for the sales process.

What specific problems in your company were solved by this product?

I have been using amoCRM for a long time, first as a normal user and now my company is their integrator partner. The app is simple yet versatile. You can call it a little Salesforce. You can create your own modules to modify the interface. Plus, you can use the API to integrate it with other business apps. The user interface is simple and I recommend this software to all users.

Are you a current user of this product?

Yes

...more
EdSource : financesonline.com
(Reviewed on 17 September 2019)
Suitable for small businesses

PROS & CONS

What are the best aspects of this product?

You can use amoCRM as a secret weapon to boost your business performance. You can easily mark all upcoming events, schedule tasks, and control the performance of all your transactions. It is simple to create a list of contacts and segment contacts by company. The analytics feature helps to track all steps of transactions and close them successfully. The vendor regularly updates the solution to keep up with the world. I recommend amoCRM for small businesses.

What aspects are problematic or could work better?

There are no obvious minus points, but there could be better integration with email.

What specific problems in your company were solved by this product?

I use amoCRM to stay in touch continuously with my customers.

Are you a current user of this product?

Yes

...more
KimSource : financesonline.com
(Reviewed on 10 September 2019)
Ideal CRM for small call centers

PROS & CONS

What are the best aspects of this product?

I manage a small call center and my aim was to make the work of the agents faster and simpler. On the other hand, I also wanted to try out all the tasks and nuances in a CRM software. We tried out a few apps, and finally selected amoCRM. This system fulfills all our purposes without needing additional investment. I recommend amoCRM for small call centers, but not for large enterprises.

What aspects are problematic or could work better?

The only disadvantage is we receive emails after a small time lag.

What specific problems in your company were solved by this product?

We use amoCRM for a range of purposes: To quickly fill client cards with all contact information, integrate with IP telephony, Quick statement of tasks and to transfer tasks to other employees or business units, easy integration with email marketing on client base, send out SMS texts to remind clients and inform them about completed actions, discounts, etc., communication of all filled orders and subscription forms on our websites, and finally to analyze the performance of each call center agent at the end of the day.

Are you a current user of this product?

Yes

...more
Source : g2crowd.com
(Reviewed on 02 June 2019)
"amocrm review"

What do you like best?

I like that you can enter all client data in, and sort the pipeline by various classifications that are adaptable. The schedule segment for updates is amazingly important when timing out your subsequent prospective customer calls. Additionally, sufficiently disentangled for anybody to have the option to utilize.

What do you dislike?

In the event that you employ a deal individual who does not use all capacities and information effectively, you will miss basic data when they leave the organization. So the product requires some observing and overseeing, anyway it is decent on the grounds that it is available to customization.

Recommendations to others considering the product:

Call and converse with the organization and investigate recordings on this CRM. Organization was exceptionally useful when we joined and set this up.

What problems are you solving with the product? What benefits have you realized?

Monitoring client leads and subsequent meet-ups that can prompt deals opportunity. Likewise, considering deals responsible in their every day exercises.

...more
Source : g2crowd.com
(Reviewed on 10 November 2018)
"amoCRM a winner!"

What do you like best?

It's easy to use, and has amazing automations. It's so easy to sue that it's nearly completely automatic, this is hands down spectacular!

What do you dislike?

The availability to download your data is only available to the top plan, I think it should be available to all.

Recommendations to others considering the product

It's really easy to set up and test, give it a try

What business problems are you solving with the product? What benefits have you realized?

This CRM has provided a simple and easy to use solution for day-to-day sales and customer management. The other CRM that we had been using took too much time and so was not used properly.

...more
KristenSource : financesonline.com
(Reviewed on 14 October 2018)
A nicely made CRM for managing leads.

PROS & CONS

What are the best aspects of this product?

It's a simple and handy tool. The API is great for app integration and customization. I like the fact the integration is straightforward. No frills or whatsoever. It can easily integrate with whatever it is that I throw at: emails, telephony, and websites.

What aspects are problematic or could work better?

There were some things that I didn't like with this tool. For example, it's not useful if you intend to make it last several months (or more) in sales. The graphical interface is also limited in some way. It has very little functionality to making customizations. It would be nice to have a little more of that.

What specific problems in your company were solved by this product?

I like using amoCRM compared to other CRMs for small or medium-sized business segments. This tool works most efficiently in the sales department since it comes with awesome features: scheduler, mail integration, and telphony integration. If you feel you want your system personalized, for the API integration.

Are you a current user of this product?

Yes

...more
KristenSource : financesonline.com
(Reviewed on 14 October 2018)
A nicely made CRM for managing leads.

PROS & CONS

What are the best aspects of this product?

It's a simple and handy tool. The API is great for app integration and customization. I like the fact the integration is straightforward. No frills or whatsoever. It can easily integrate with whatever it is that I throw at: emails, telephony, and websites.

What aspects are problematic or could work better?

There were some things that I didn't like with this tool. For example, it's not useful if you intend to make it last several months (or more in sales. The graphical interface is also limited in some way. It has very little functionality to making customizations. It would be nice to have a little more of that.

What specific problems in your company were solved by this product?

I like using amoCRM compared to other CRMs for small or medium-sized business segments. This tool works most efficiently in the sales department since it comes with awesome features: scheduler, mail integration, and telphony integration. If you feel you want your system personalized, for the API integration.

Are you a current user of this product?

Yes

...more
MarthaSource : financesonline.com
(Reviewed on 22 September 2018)
Rich features yet user-friendly

PROS & CONS

What are the best aspects of this product?

amoCRM offers a rich feature set, yet is simple, intuitive, and user-friendly. It offers convenient functions including the ability to use widgets, email integration, and API integration, plus, it allows you to call customers directly from the system. You can easily customize the app to match your business processes without coding skills. If you face issues in using the software, simply contact their customer support team to get your concerns resolved.

What aspects are problematic or could work better?

There are no minus points to point out as we don’t have any problems using the product.

What specific problems in your company were solved by this product?

We use amoCRM for CRM, control, and analytics. It has helped to boost our sales.

Are you a current user of this product?

Yes

...more
CarolSource : financesonline.com
(Reviewed on 17 September 2018)
Great platform for sales

PROS & CONS

What are the best aspects of this product?

I tried out about a dozen platforms and decided to stick with amoCRM because it is a thoughtful and convenient app. The solution has rich features and yet the interface is not overloaded, but simple and easy to use. The platform offers what you need and it is easy to customize it for your business processes. If you think something is missing, the vendor offers good opportunities to finalize it in the solution. We are really happy with this terrific system.

What aspects are problematic or could work better?

There is nothing to dislike about amoCRM. It is a stable and beautiful system.

What specific problems in your company were solved by this product?

We use amoCRM for client calculation.

Are you a current user of this product?

Yes

...more
KristenSource : financesonline.com
(Reviewed on 26 May 2018)
A nicely made CRM for managing leads.

PROS & CONS

What are the best aspects of this product?

It's a simple and handy tool. The API is great for app integration and customization. I like the fact the integration is straightforward. No frills or whatsoever. It can easily integrate with whatever it is that I throw at: emails, telephony, and websites.

What aspects are problematic or could work better?

There were some things that I didn't like with this tool. For example, it's not useful if you intend to make it last several months (or more in sales. The graphical interface is also limited in some way. It has very little functionality to making customizations. It would be nice to have a little more of that.

What specific problems in your company were solved by this product?

I like using amoCRM compared to other CRMs for small or medium-sized business segments. This tool works most efficiently in the sales department since it comes with awesome features: scheduler, mail integration, and telphony integration. If you feel you want your system personalized, for the API integration.

Are you a current user of this product?

Yes

...more
Read All Reviews

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