amoCRM

About amoCRM

A tool for both CRM and contact management help in automating the sales process. The software provides 2-way email sync, built-chat messaging, real-time analytics, search and filter, call log and records, building tools. Recurring sales pipeline and multiple personalized pipelines, leading scoring feature to improve work efficiency. Assign tasks for your team and enhance their implementation using the software. A secured connection and customized notifications are available. Email marketing is also possible using this tool.

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Pricing

Free Trial Available
Starts at $15.00.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

amoCRM Awards

# 11 Highly Rated CRM Software
Q1 2022

amoCRM Features

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CRM Features

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Document Management

Ability to store and manage various information and documents in electronic format.

amoCRM Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Base Plan $15.00 $15.00 per user / month

LIMITS PER USER

Contacts - 12,500
Open leads - 2,500
Custom fields - 100
File storage - 200 Mb
50 free business card scans (mobile app)

LEAD CAPTURE & ORGANIZATION

Google Analytics & Website integration
Merge duplicates
Add custom fields for leads and contacts

LEAD MANAGEMENT

Sales pipeline
Add custom pipeline stages
Sync & save all email correspondence

PROCESS TRACKING

Activity Report
Define user & group permissions

ANALYTICS AND SALES REPORTS

Consolidated sales reports
Search for bottlenecks in the sales process

PROTECTION AND SECURITY

Secure connection (SSL certificate)
Permanent data backup

CUSTOMIZATION

Full REST-API

AVAILABLE INTEGRATIONS

Email/SMS marketing
Online chat
Technical support

Advanced Plan $25.00 $25.00 per user / month

LIMITS PER USER

Contacts - 25,000
Open leads - 5,000
Custom fields - 200
File storage - 400 Mb
50 free business card scans (mobile app)

LEAD CAPTURE & ORGANIZATION

Google Analytics & Website integration
Merge duplicates
Add custom fields for leads and contacts

LEAD MANAGEMENT

Sales pipeline
Add custom pipeline stages
Sync & save all email correspondence
Business processes & auto-created tasks
Add required fields
Digital Pipeline (automation)
Customers

PROCESS TRACKING

Activity Report
Define user & group permissions
Create branches and teams
KPIs and sales plan

ANALYTICS AND SALES REPORTS

Consolidated sales reports
Search for bottlenecks in the sales process
Call analysis
Sales forecasting

PROTECTION AND SECURITY

Secure connection (SSL certificate)
Permanent data backup
Log visits of all account users
Limit visits by IP address (whitelist and blacklist)

CUSTOMIZATION

Full REST-API
Third-party app notification (Webhooks)
Create your own widgets
Dashboard widget customization

AVAILABLE INTEGRATIONS

Email/SMS marketing
Online chat
Technical support

Enterprise plan $45.00 $45.00 per user / month

LIMITS PER USER

Contacts - 50,000
Open leads - 10,000
Custom fields - 400
File storage - 800 Mb
50 free business card scans (mobile app)

LEAD CAPTURE & ORGANIZATION

Google Analytics & Website integration
Merge duplicates
Add custom fields for leads and contacts

LEAD MANAGEMENT

Sales pipeline
Add custom pipeline stages
Sync & save all email correspondence
Business processes & auto-created tasks
Add required fields
Digital Pipeline (automation)
Lead scoring
Customers

PROCESS TRACKING

Activity Report
Define user & group permissions
Create branches and teams
KPIs and sales plan

ANALYTICS AND SALES REPORTS

Consolidated sales reports
Search for bottlenecks in the sales process
Call analysis
Sales forecasting

PROTECTION AND SECURITY

Secure connection (SSL certificate)
Permanent data backup
Log visits of all account users
Limit visits by IP address (whitelist and blacklist)
Periodic backup with archive sent via email
Monitoring of activity

CUSTOMIZATION

Full REST-API
Third-party app notification (Webhooks)
Create your own widgets
Dashboard widget customization

AVAILABLE INTEGRATIONS

Email/SMS marketing
Online chat
Technical support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about amoCRM Pricing