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Showing 1 - 20 of 72 Products

Top 5 eVoice Alternatives

Grasshopper logo
Manage business communication like an expert without compromising on the quality of your services 3.4 Based on 148 Ratings
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What is Grasshopper and how does it work?

Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality.

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Grasshopper Pricing

  • Free Trial Not Available
  • Grasshopper Offers Custom plan.
RingCentral Contact Center logo
Deliver seamless customer service experience with a sophisticated contact center solution 3.6 Based on 106 Ratings
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What is RingCentral Contact Center and how does it work?

RingCentral Contact Center is an omnichannel inbound contact centre solution that helps businesses with seamless customer monitoring. Businesses of all types can use this platform to achieve efficient communication across the entire workplace. The software comes loaded with a variety of advanced features to help businesses optimise inter-departmental communication and strengthen customer wise relationships in real-time. Its skills-based routing system lets customers connect with the right department in an instant. Moreover, with an agent management facility, supervisors get to create agent wise schedules and reduce waiting times between calls. High-quality insights provided by RingCentral Contact Center help businesses improve their sales and get agent wise tasks monitored in an efficient manner. An omnichannel routing mechanism made available by the same helps agents receive and direct calls based on their availability, capacity and other pre-defined parameters facilitating speedy engagement. Moreover, customisable visual reports offered by the platform backed by an informative dashboard lets managers extract key business-relevant metrics, enabling better outcomes. Active integration with external platforms like Oracle and Salesforce helps businesses deliver a personalised experience to their loyal customer base.

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RingCentral Contact Center Pricing

  • Free Trial Not Available
  • RingCentral Contact Center Offers Custom plan.

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CloudTalk logo
Powerful Virtual Phone System For Businesses 4.4 Based on 748 Ratings
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What is CloudTalk and how does it work?

CloudTalk is a virtual phone system for remote sales and customer service teams. It helps businesses maintain a local presence with an international phone number and allows them to operate their virtual call center from anywhere. The system easily adapts to the needs and size of the business. The voice features help improve the customer support team with advanced features such as call queuing, call recording, short numbers or call masking. The tool’s intelligent call routing ensures that calls are routed to the right agents based on custom criteria. Businesses can boost the productivity of their staff, teams or departments with outbound call center features such as click to call, call notes, transfer, predictive dialer or agent status. CloudTalk can also be integrated with existing CRM tools, helpdesk, and e-commerce solutions. Organizations can improve the quality of their VoIP call center with detailed call statistics, agent reporting, emotion and sentiment analytics, and more features. Some other tools ensure better and easier management include security, unlimited concurrent calls, responsive web admin, and multi-language phone.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 92%
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CloudTalk Pricing

  • Free Trial Available
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MyOperator logo
Improve call handling and ensure 24*7 availability 4.5 Based on 127 Ratings
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What is MyOperator and how does it work?

MyOperator provides a modern cloud-based call management solution for businesses to handle their customer calls effectively and ensure top-notch calling experience to their customers. The primary feature of our solution is a virtual phone number for your business, that could be toll-free or a non-tollfree number. You can add multiple phone numbers at the backend of your given centralized number and calls will be routed to your agent's mobile phones directly. The IVR in place will greet your callers with a pre-defined voice greeting and fill further route the calls as per the call routing option best suited for your customers. All the on-call conversations will be automatically tracked, recorded and reported to enable your business supervisors to keep an effective tab on the team performance. Other advanced and exclusive features our cloud solution includes live call transfer, live call info, real-time updated dashboard, accessible from anywhere, anytime. We assure 99.9% uptime of your business calls, provide strong backend support, have 15+ data centres in place to minimize any chances of call drops. Most importantly, our dedicated customer support team will be there for your assistance 24*7.

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MyOperator Pricing

  • Free Trial Available
  • Starts at $10.00.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CallHippo logo
Experience a virtual phone system backed by world-class support facilities 3.4 Based on 170 Ratings
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What is CallHippo and how does it work?

CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 89%
  • Momentum 64%
  • Popularity 89%

CallHippo Pricing

  • Free Trial Not Available
  • Starts at $14.00. Offers Custom plan.

Products Similar to eVoice

TeleCapture logo
Effortless Call Tracking Software 4.8 Based on 6 Ratings
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What is TeleCapture and how does it work?

Call tracking gives which marketing materials are in leading to those phone calls it grow the business by offering the features like Toll-Free numbers, Local numbers, Real-Time reports, Helpful Graph, Email reports, Call recording and much more. It can manage small and medium businesses.

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TeleCapture Pricing

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RingCentral Office logo
Get your business-specific communications streamlined in an organised way. 3.2 Based on 1234 Ratings
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What is RingCentral Office and how does it work?

RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making.

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

VoxDesk logo
Your call center software Write a Review
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What is VoxDesk and how does it work?

Voxdesk is a call center software that helps businesses automate calls, improve team productivity and enhance customer experience. You can increase your call connects with features like pre-recorded soundboards, automated voicemails, customized call disposition, timezone connect, and a powerful dialer with advanced priority rules. The dialer feature of voxdesk allows to screen out answering machines, reduce agent wait time, and boosts connection. You get text-to-speech, SMS integration, and monitor dialed numbers with it. Call analytics lets you record call reports, and regular call logs, track calls, and gather accurate & detailed data. Music on hold feature helps to engage customers, build value, and increase call retention rate. With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals. Predictive dialer, a clever dialer, makes simultaneous calls to many numbers before routing the call to your agent or contact person.Some other features that come with this software are call dispositions, call center scripts, voicemail drop, list management, voice bot, and call campaign.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

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VoxDesk Pricing

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CallMatrix logo
Manage incoming calls seamlessly with CallMatrix Write a Review
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What is CallMatrix and how does it work?

CallMatrix is a call management software that aims to manage incoming calls and supports users' businesses. One may effectively monitor their phone conversations with this sophisticated software. Phone inquiries are successfully converted into paying clients by the software. The process for answering incoming calls has been simplified. For enterprises, the software creates local and toll-free numbers and establishes call-routing policies. Additionally, users can use these numbers in their marketing activities. They can further monitor calls as they occur, and a live dashboard displays the effectiveness of campaigns. The call settings can also be changed to increase call conversion. Users can build up their contact centres quickly and cheaply with the help of the Cloud Contact module. The Call Integration System keeps track of and thoroughly analyses calls. It also enhances company relationships by monitoring and analysing client calls throughout the customer journey and uses past data on customer engagements to gain deeper insights.

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CallMatrix Pricing

  • Free Trial Not Available
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Call Center Studio logo
Enhance your customer satisfaction with Call Center Studio 4.6 Based on 119 Ratings
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What is Call Center Studio and how does it work?

Call Center Studio is a cloud-based contact center software developed specifically to assist tele-calling agencies improve their customer service. It allows you to set up a cloud contact centre with only a computer connected to the internet and a headset as a need. CallCenterStudio is a cutting-edge cloud-based call centre SaaS platform with enterprise-level functionality at an affordable pricing. With Call Center Studio, you can see real-time KPIs and quality indicators at a glance, and provide assistance in all Google-supported languages to clients all across the world. On a single dashboard, you can reach out to your consumers through several media. The platform offers a pay-as-you-go strategy that enables you to scale up and down your call centre to match business needs. Users get smart features that enable their company to provide world-class customer care on a daily basis. You'll always have your finger on the pulse of how your firm is functioning with the platform’s sophisticated monitoring and reporting capabilities. Additionally, the platform offers support for Salesforce, Google Speech API, Zendesk, Zoho, and many other services.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
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Call Center Studio Pricing

  • Free Trial Available
  • Call Center Studio Offers Custom plan.

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TalkDesk logo
Call support solution with an enhanced ACD feature. 4.4 Based on 2791 Ratings
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What is TalkDesk and how does it work?

An enterprise-class customer support platform with modern cloud solution. It has click-to-call feature using which you can call directly from your helpdesk and website. Based on caller data and IVR selection inbound calls are routed to respective agents by automatic call distributor (ACD). This software supports seamless integration with business applications such as Zendesk and SalesForce. Talkdesk assigns an unique tag to every contacts using which you can easily sort and identify required contact details. Moreover, it has call blocking feature that allows you to blacklist phone numbers in order to restrict spam calls.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
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TalkDesk Pricing

  • Free Trial Not Available
  • TalkDesk Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Nextiva logo
Customer Experience Suite for a Complete View of Customer Journeys 4.5 Based on 1445 Ratings
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What is Nextiva and how does it work?

Nextiva is a customer experience management suite that is aimed at revolutionizing the communication aspects of businesses and helping them convert more prospects. It is relevant for businesses of all sizes, including Family Businesses, Franchises, Sole Proprietorships, SMEs, and Enterprises. With Nextiva, all conversations can be managed at a single location and managers can dig deeper into what customers are talking about. And with instant data and analytics as a backup, it becomes easier to drive better decisions. The tool even allows automating of communication tasks on the basis of how customers interact with the business. Users can track customer journeys with the help of native and existing tools, streamline communication pipelines, manage different cases, and tap into the sentiments of their customers. By sending the right message at the right time, they can delight customers and improve their overall brand experience.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 92%
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Nextiva Pricing

  • Free Trial Not Available
  • Starts at $18.95. Offers Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Bright Pattern logo
Provide adequate omnichannel assistance to individual clients with Bright Pattern 4.5 Based on 158 Ratings
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What is Bright Pattern and how does it work?

Bright Pattern is an omnichannel call centre software that enables companies to easily connect with their customers via call, email, text, chat, video and more. The software ensures consistency and quality within customer-specific interactions with the help of its built-in, omnichannel and AI-supported quality assurance capabilities. Further, with Bright Pattern, companies can provide their customers with effortless communicative services in real-time, besides enabling them to switch between channels while on call. The software helps agents to personalise customer experiences across all channels with the help of customer CRM data and key customer information accordingly. Large teams can depend on Bright Pattern’s omnichannel contact centre solution, in order to communicate with in-house team members or external clients. Bright Pattern also comes loaded with a plethora of CRM capabilities enabling users to track customer-specific journeys across different channels. Moreover, the software ensures seamless customer experiences and optimises call centre performance with AI-powered Omnichannel quality management facilities.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 83%
  • Momentum 70%
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Bright Pattern Pricing

  • Free Trial Not Available

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CallTools logo
Complete call center solution for growing businesses 4.9 Based on 302 Ratings
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What is CallTools and how does it work?

CallTools is a futuristic call center management solution designed for small and large businesses around the world, such as BPOs, telephone marketers, contractors, sales and customer service centers. The software offers a host of options for its user’s business including modules like predictive dialing, preview dialing and more. Further, Calltools includes real-time review and call recording options, enabling managers to monitor the performance of individual agents and the entire business in an efficient manner. The detailed reports offered by the software enables call centers to monitor total calls, active campaigns, live calls, abandonment rates and more. It records detailed call lists including caller IDs, timestamp, duration, and voice recording. Organizations can mask individual calls, enable telemarketing-based auto dialer and use group DID matching services as well. The software offers active integrations with 750+ apps like Zoho, Salesforce, Hubspot, Base and more using Zapier. The business SMS messaging feature within Calltools enables lead nurturing processes in an efficient manner.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 80%
  • Momentum 68%
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CallTools Pricing

  • Free Trial Not Available
  • CallTools Offers Custom plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CircleLoop logo
Making business communication easier all around 4.3 Based on 96 Ratings
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What is CircleLoop and how does it work?

CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It effortlessly works using its powerful features and tools. Besides receiving and making calls, it also shows users all of their calls histories and easily manages their settings. CircleLoop software provides a cloud-based telephone system supported by mobile apps and desktops without needing any hardware support. It has flexible pricing features from broad local, national and mobile selections. Moreover, it offers a wide variety of tools and many compelling plans as well. CircleLoop comprises some amazing features, including voicemail to text conversion, personalized voicemail, call recording and forwarding, smart call activity notifications, analytics, and much more. Moreover, the incorporation of Pipedrive offers flexible and easier ways to keep in touch with their customers over phone calls rather than messages or emails. Eliminating all the hassles and other desk phone works, CircleLoop solution offers features with a subscription pricing strategy.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 77%
  • Momentum 65%
  • Popularity 85%

CircleLoop Pricing

  • Free Trial Available
  • Starts at $6.45.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshdesk Contact Center (Formerly Freshcaller) logo
An effective call center application for startups. 4.2 Based on 54 Ratings
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What is Freshdesk Contact Center (Formerly Freshcaller) and how does it work?

Freshdesk Contact center is a cloud-based call center solution best suitable for customer support and sales teams. It is an easy-to-set-up software that requires an internet connection and a web browser to start supporting your customers. It allows you to purchase local phone numbers and has call masking to mask your existing number with an alternative number. In addition, it has shared lines which allows you to share one number with multiple users. This software has a real-time dashboard that provides information about call queues, ongoing calls, and agent availability. It has an inbound caller id feature, which gives detailed information such as caller details and their previous interactions.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 87%
  • Momentum 71%
  • Popularity 84%

Freshdesk Contact Center (Formerly Freshcaller) Pricing

  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Talk logo
Feature-rich customer support solution. 4.1 Based on 10 Ratings
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What is Zendesk Talk and how does it work?

Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In addition it allows you to make concurrent calls to support multiple conversations from same number. It provides browser-based call center solution that allows you to manage all your calls from browser and does not require any phone hardware. Moreover, it allows you to record all calls that can be later used for QA.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 84%
  • Momentum 64%
  • Popularity 65%

Zendesk Talk Pricing

  • Free Trial Available
  • Starts at $9.00. Offers Free-forever plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TeleCRM logo
Engage in absolute sales with TeleCRM Write a Review
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What is TeleCRM and how does it work?

TeleCRM is a telecalling sales CRM and automation app that automates 40% of a company’s calling workflow and beats all slow competitors. TeleCRM offers an autodialer that helps employees dial 500 numbers a day. Plus, people can send 1 click WhatsApp, Email and SMS. This app comes with ultra-simple, consistent reminders. TeleCRM checks every telecaller’s activity and reports in real-time. The app helps in automatic lead capture and engagement. It sends automatic intro messages and assigns leads accordingly. Also, it has a cutting edge auto dialer that calls up leads one by one. Furthermore, the app provides intuitive call feedback recording backed by automated call records. So now the company has a record of exactly what the team members said to the prospects and clients. TeleCRM further supports follow-up and campaign scheduling, detailed automated employee tracking and reporting. Its additional features include instant Facebook lead capture/download, WFH call centre CRM for the remote sales team as well as auto-dialer based telecalling CRM.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 65%
  • Momentum 83%
  • Popularity 83%

TeleCRM Pricing

  • Free Trial Not Available
  • TeleCRM Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Exotel logo
Have reliable voice and SMS communications with customers 4.6 Based on 7 Ratings
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What is Exotel and how does it work?

Exotel is a Cloud communication solution that offers effective and the best-in-class APIs for voice, messaging and other communication modes. The software helps users to build a secure connection with customers over SMS and voice. This enterprise communication spares one from spending time on creating and maintaining infrastructure or code. Users can set up Exotel’s cloud telephony solution for their business and use this to build a full-fledged customer call center. With all the features including a multi-level IVR, call analytics, call recording and others, the user can easily go ahead without further delay. One can also make use of Exotel’s voice tools like Virtual number, Toll-Free numbers, automated calls, Call Campaigns API, Heartbeat API and more. With Exotel, users can safeguard identity, and also make customer privacy their priority. This reliable cloud communication platform offers users the opportunity to integrate customer calls with tools like ERP, CRM, helpdesk software, and others. The software reduces time by eliminating complex procedures of creating and maintaining one’s own code or infrastructure.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 74%
  • Momentum 63%
  • Popularity 87%

Exotel Pricing

  • Free Trial Available
  • Starts at $200.00. Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ZIWO logo
Interact with your clients in a seamlessly 4.7 Based on 60 Ratings
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What is ZIWO and how does it work?

ZIWO is a comprehensive call centre management software that provides companies with a straightforward solution to communicate with their clients and customers via Phone, WhatsApp and SMS from a single platform. The software comes loaded with an advanced call masking tool that enables users to connect their customers with external partners without revealing anybody’s contact details or other private information as well. Users can also leverage ZWIO to monitor calls from customers and get real-time business related feedback in an efficient manner. Call tracking also helps marketing and sales teams to measure the success rate of individual campaigns and optimise future initiatives accordingly. Moreover, remote agents also get to connect with customers via call routing facilities, besides utilising other standard features like call tracking and recording as well. Ultimately, businesses can also depend on the same to increase ROI and optimise agent wise productivity levels with an automated outbound campaign feature made available to them.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 76%
  • Momentum 64%
  • Popularity 78%

ZIWO Pricing

  • Free Trial Available
  • Starts at $109.00.

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