Mobcall

About Mobcall

Deep Dive with Clara AI

MobCall provides phone call monitoring solutions for businesses, optimizing their marketing investments and sales team performance. Mob helps to manage all connections company automatically.

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Pricing

Free Trial Available
Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

84%
Reviews

60%
Momentum

60%
Popularity

65%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

24/7 (Live rep), Business Hours, Online

Mobcall Features

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Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

84%

Concurrency Support

Allows you to manage multiple calls concurrently

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Mobcall Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Mobcall Custom

Features

PBX
- Call management
- Integration and customization
- Mobility
- Scalability
- Monitor your customer across all channels
- Ensure customer satisfaction and delight them
- Complete, secure and customized telephony
Call Tracking
- Geolocation
- Personalized “call me”
- Smart IVR

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Disclaimer: The pricing details were last updated on 11/02/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Mobcall Reviews

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Mobcall Screenshots

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Mobcall FAQs

What is Mobcall used for?

Mobcall is Call Center Software. Mobcall offers the following functionalities:

Concurrency Support
Predictive Dialer
Queue Management (Calls)
IVR Support
Auto Call Recording
Call Monitoring

Learn more about Mobcall features.

What are the top alternatives for Mobcall?

Here`s a list of the best alternatives for Mobcall:

Does Mobcall provide API?

No, Mobcall does not provide API.

What is the best Call Center Software?

When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:

Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.