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About Voiptime

Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software into a neat package that can boost the ROI of businesses. All the three auto dialers are backed by a unique dialing logic. It even makes use of Webhooks and an API to pave way for two-way integration. Voiptime even includes local DID phone numbers for the US and up to a hundred other countries. With the help of a real-time dashboard, managers can bring themselves to speed with recent agent activities and the progress of various call campaigns that agents are working on. And a built-in CRM system sports complete client cards and information. Features include personalized conversations, downtime minimisation and maximum connect rate.

Screenshots & Videos

Predictive dialer
Detailed campaign report
Call transfer

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    77%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

Voiptime Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.
Voiptime Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 22/05/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Voiptime Pricing.

Voiptime Alternatives

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Voiptime Reviews

User Rating

4.8/5 (Based on 172 Ratings)

Rating Distribution

  • Excellent

    79.1%
  • Very Good

    20.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Voiptime?

Write a Review

Voiptime Screenshots

Voiptime FAQs

What is Voiptime used for?

Voiptime is Call Center Software. Voiptime offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about Voiptime features.

Does Voiptime provide API?

Yes, Voiptime provides API.

Voiptime Contact

Vendor Details

Denver, Colorado

Contact Details

+1 (720) 362-50-05

https://voiptimecloud.com/

Social Media Handles

Grid Report for Voiptime

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Customers

MSV
Toast
UA.TAO

Voiptime Integrations

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