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Showing 1 - 20 of 67 Products

Top 5 Dialer360 Alternatives

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HoduCC logo
Comprehensive and consolidated contact center software 4.8 Based on 20 Ratings
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What is HoduCC and how does it work?

HoduCC has inbuilt web-phone which is based on WebRTC technology by Google. HoduCC provides a ready plugin to integrate with the client website to chat with customers. A Predictive Dialer Software is an ideal tool for businesses with huge call volumes. Let’s take the customer’s engagement with the organization to the next higher level. Advanced ACD helps to evenly distribute the calls among available agents by following specific strategies. Assist the clients through email even if agents are busy with lined up calls. Automation can be a major contributor in to use resources effectively and enhance productivity. Call Center Software has all the required features to manage the inbound, outbound customer call center business. Contact center software delivers advanced social media capabilities for customer service and organizations.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 96%
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  • Momentum 62%
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HoduCC Pricing

  • Free Trial Available

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PrimoDialler logo
Cloud-based call center software 4.9 Based on 100 Ratings
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What is PrimoDialler and how does it work?

PrimoDialler is a cloud-based call center software that can be run on multiple platforms like Android, Mac, iOS, Windows, etc. In addition to several useful call center features, it comes enhanced with multiple predictive dialer features as well. The platform does not require any complicated installation process and is very easy to use. PrimoDialler features include call log, call recording, call scripting, escalation management, queue management, voice recognition, etc. The software comes designed with progressive dialer, predictive dialer and manual dialer. The software helps in personalizing and streamlining the customer service you intend to offer through your call center.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 96%
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  • Momentum 60%
  • Popularity 79%

PrimoDialler Pricing

  • Free Trial Available
  • PrimoDialler Offers Custom plan.

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Call Center Studio logo
Enhance your customer satisfaction with Call Center Studio 4.8 Based on 130 Ratings
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What is Call Center Studio and how does it work?

Call Center Studio is a cloud-based contact center software developed specifically to assist tele-calling agencies improve their customer service. It allows you to set up a cloud contact centre with only a computer connected to the internet and a headset as a need. CallCenterStudio is a cutting-edge cloud-based call centre SaaS platform with enterprise-level functionality at an affordable pricing. With Call Center Studio, you can see real-time KPIs and quality indicators at a glance, and provide assistance in all Google-supported languages to clients all across the world. On a single dashboard, you can reach out to your consumers through several media. The platform offers a pay-as-you-go strategy that enables you to scale up and down your call centre to match business needs. Users get smart features that enable their company to provide world-class customer care on a daily basis. You'll always have your finger on the pulse of how your firm is functioning with the platform’s sophisticated monitoring and reporting capabilities. Additionally, the platform offers support for Salesforce, Google Speech API, Zendesk, Zoho, and many other services.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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Call Center Studio Pricing

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CallCenterHosting Predictive Dialer logo
Predictive Dialer, Outbound Dialer Software Write a Review
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What is CallCenterHosting Predictive Dialer and how does it work?

Predictive dialer from CallCenterHosting is an intelligent tool to get connected with customers across the world. 24x7 customer support and FREE trial available.

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CallCenterHosting Predictive Dialer Pricing

  • Free Trial Available
  • Starts at $7.49. Offers Custom plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChaseData logo
Call center software for your inbound and outbound business 4.8 Based on 49 Ratings
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What is ChaseData and how does it work?

ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction. ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing. The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business. The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business. The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with email, live chat, text and social media channels. It even offers integration with the greatest productivity apps to increase sales. ChaseData comes with an onboard analytics feature to manage call queues, track performance and monitor customer satisfaction levels.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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ChaseData Pricing

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Dialpad Contact Center logo
The smart AI-powered call center 4.3 Based on 207 Ratings
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What is Dialpad Contact Center and how does it work?

Dialpad Contact Center is an AI-powered call center that enables real-time transcriptions, sentiment analysis, and combat cards to let your customers engage more deeply. It allows you to deploy online contact centres and agents all around the globe in just a matter of minutes. With Dialpad Contact Center, you can stay connected to your contact center no matter where you are or what device you're using. It enables customers to pick interactive voice answers by key or voice in minutes and extract customer feedback in real time. With agent help cards that appear at the right time, you can provide more customized client experiences. It helps you assign appropriate agents to customers, depending on their skill level and availability. With emotional IQ and action items, you can get the quickest, most accurate transcribing in the market. It equips managers with tools like Take-over, Barge-in, and Listen-in controls so they can inspect when necessary. Additionally, managers can get real-time feedback on how they're performing along with analytics and QA scorecards for individuals that let you keep track of agent performance.

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Dialpad Contact Center Pricing

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DialedIn logo
Powerful and Affordable Call Center Software Solutions 4.8 Based on 45 Ratings
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What is DialedIn and how does it work?

DialedIn provides business owners with professional call center software that guarantees customer satisfaction. Customer interactions can be challenging, yet DialedIn makes it easier for any company in any industry to make each call quick, efficient, and personal. The software works as an all-in-one solution for inbound and outbound call centers by combining all the necessary support functions into easy-to-use software. The powerful tools that DialedIn provides help contact centers to personalize each customer experience, regardless of the industry. As a business, ensuring a good customer experience should be a top priority. DialedIn makes it easier to reach and exceed customer expectations by offering integrated features that streamline and optimize operations. These features are designed to make it simple for you to keep up with the customer's journey and provide personalized customer engagement. With DialedIn you can increase customer loyalty, build better relationships, and understand customer behavior as well as deliver faster services and resolution. So why wait? Fuel customer satisfaction with DialedIn Call Center Software wraparound solution today.

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DialedIn Pricing

  • Free Trial Available
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TelebuHub logo
Call center software Write a Review
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What is TelebuHub and how does it work?

TelebuHub is a single-window software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended call center on the cloud or onsite. Host inbound, outbound or blended call centers with multiple IVR processes. Design your own IVR flow, define service levels & manage everything in real-time. Inbuilt CRM, Ticket Management, Knowledge Management System & Agent Scorecards. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. A single view dashboard for agents, team leads, managers & back-office employees.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

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TelebuHub Pricing

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ChaseData CCaaS logo
Cloud-Based Call Center as a Service 4.8 Based on 46 Ratings
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What is ChaseData CCaaS and how does it work?

ChaseData CCaaS is the call center software suite that keeps you TCPA compliant, guarantees security (PCI DSS, HIPAA HITECH, and SOC2), eliminates SCAM LIKELY all while boosting call center profits. Placing your call center agents in front of live customers quickly is the mission that software is engineered to accomplish. ChaseData has designed and implemented all appropriate administrative, physical and technical safeguards for Protected Health Information in transit and at rest in compliance with HIPAA/HITECH.

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ChaseData CCaaS Pricing

  • Free Trial Available
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TalkDesk logo
Call support solution with an enhanced ACD feature. 4.5 Based on 6540 Ratings
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What is TalkDesk and how does it work?

An enterprise-class customer support platform with modern cloud solution. It has click-to-call feature using which you can call directly from your helpdesk and website. Based on caller data and IVR selection inbound calls are routed to respective agents by automatic call distributor (ACD). This software supports seamless integration with business applications such as Zendesk and SalesForce. Talkdesk assigns an unique tag to every contacts using which you can easily sort and identify required contact details. Moreover, it has call blocking feature that allows you to blacklist phone numbers in order to restrict spam calls.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
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TalkDesk Pricing

  • Free Trial Not Available
  • TalkDesk Offers Custom plan.

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CloudTalk logo
Powerful Virtual Phone System For Businesses 4.5 Based on 1332 Ratings
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What is CloudTalk and how does it work?

CloudTalk is a virtual phone system for remote sales and customer service teams. It helps businesses maintain a local presence with an international phone number and allows them to operate their virtual call center from anywhere. The system easily adapts to the needs and size of the business. The voice features help improve the customer support team with advanced features such as call queuing, call recording, short numbers or call masking. The tool’s intelligent call routing ensures that calls are routed to the right agents based on custom criteria. Businesses can boost the productivity of their staff, teams or departments with outbound call center features such as click to call, call notes, transfer, predictive dialer or agent status. CloudTalk can also be integrated with existing CRM tools, helpdesk, and e-commerce solutions. Organizations can improve the quality of their VoIP call center with detailed call statistics, agent reporting, emotion and sentiment analytics, and more features. Some other tools ensure better and easier management include security, unlimited concurrent calls, responsive web admin, and multi-language phone.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 90%
  • Momentum 64%
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CloudTalk Pricing

  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallTools logo
Complete call center solution for growing businesses 4.9 Based on 405 Ratings
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What is CallTools and how does it work?

CallTools is a futuristic call center management solution designed for small and large businesses around the world, such as BPOs, telephone marketers, contractors, sales and customer service centers. The software offers a host of options for its user’s business including modules like predictive dialing, preview dialing and more. Further, Calltools includes real-time review and call recording options, enabling managers to monitor the performance of individual agents and the entire business in an efficient manner. The detailed reports offered by the software enables call centers to monitor total calls, active campaigns, live calls, abandonment rates and more. It records detailed call lists including caller IDs, timestamp, duration, and voice recording. Organizations can mask individual calls, enable telemarketing-based auto dialer and use group DID matching services as well. The software offers active integrations with 750+ apps like Zoho, Salesforce, Hubspot, Base and more using Zapier. The business SMS messaging feature within Calltools enables lead nurturing processes in an efficient manner.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 85%
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CallTools Pricing

  • Free Trial Not Available
  • CallTools Offers Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bright Pattern logo
Provide adequate omnichannel assistance to individual clients with Bright Pattern 4.7 Based on 282 Ratings
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What is Bright Pattern and how does it work?

Bright Pattern is an omnichannel call centre software that enables companies to easily connect with their customers via call, email, text, chat, video and more. The software ensures consistency and quality within customer-specific interactions with the help of its built-in, omnichannel and AI-supported quality assurance capabilities. Further, with Bright Pattern, companies can provide their customers with effortless communicative services in real-time, besides enabling them to switch between channels while on call. The software helps agents to personalise customer experiences across all channels with the help of customer CRM data and key customer information accordingly. Large teams can depend on Bright Pattern’s omnichannel contact centre solution, in order to communicate with in-house team members or external clients. Bright Pattern also comes loaded with a plethora of CRM capabilities enabling users to track customer-specific journeys across different channels. Moreover, the software ensures seamless customer experiences and optimises call centre performance with AI-powered Omnichannel quality management facilities.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 83%
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Bright Pattern Pricing

  • Free Trial Not Available

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CircleLoop logo
Making business communication easier all around 4.2 Based on 169 Ratings
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What is CircleLoop and how does it work?

CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It effortlessly works using its powerful features and tools. Besides receiving and making calls, it also shows users all of their calls histories and easily manages their settings. CircleLoop software provides a cloud-based telephone system supported by mobile apps and desktops without needing any hardware support. It has flexible pricing features from broad local, national and mobile selections. Moreover, it offers a wide variety of tools and many compelling plans as well. CircleLoop comprises some amazing features, including voicemail to text conversion, personalized voicemail, call recording and forwarding, smart call activity notifications, analytics, and much more. Moreover, the incorporation of Pipedrive offers flexible and easier ways to keep in touch with their customers over phone calls rather than messages or emails. Eliminating all the hassles and other desk phone works, CircleLoop solution offers features with a subscription pricing strategy.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 78%
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CircleLoop Pricing

  • Free Trial Available
  • Starts at $6.45.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeleCRM logo
Engage in absolute sales with TeleCRM Write a Review
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What is TeleCRM and how does it work?

TeleCRM is a telecalling sales CRM and automation app that automates 40% of a company’s calling workflow and beats all slow competitors. TeleCRM offers an autodialer that helps employees dial 500 numbers a day. Plus, people can send 1 click WhatsApp, Email and SMS. This app comes with ultra-simple, consistent reminders. TeleCRM checks every telecaller’s activity and reports in real-time. The app helps in automatic lead capture and engagement. It sends automatic intro messages and assigns leads accordingly. Also, it has a cutting edge auto dialer that calls up leads one by one. Furthermore, the app provides intuitive call feedback recording backed by automated call records. So now the company has a record of exactly what the team members said to the prospects and clients. TeleCRM further supports follow-up and campaign scheduling, detailed automated employee tracking and reporting. Its additional features include instant Facebook lead capture/download, WFH call centre CRM for the remote sales team as well as auto-dialer based telecalling CRM.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 96%
  • Reviews 65%
  • Momentum 90%
  • Popularity 83%

TeleCRM Pricing

  • Free Trial Not Available
  • TeleCRM Offers Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Voiptime logo
Automated Cold Calling Software for Businesses 4.8 Based on 172 Ratings
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What is Voiptime and how does it work?

Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software into a neat package that can boost the ROI of businesses. All the three auto dialers are backed by a unique dialing logic. It even makes use of Webhooks and an API to pave way for two-way integration. Voiptime even includes local DID phone numbers for the US and up to a hundred other countries. With the help of a real-time dashboard, managers can bring themselves to speed with recent agent activities and the progress of various call campaigns that agents are working on. And a built-in CRM system sports complete client cards and information. Features include personalized conversations, downtime minimisation and maximum connect rate.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 76%
  • Momentum 62%
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Voiptime Pricing

  • Free Trial Not Available
  • Voiptime Offers Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Exotel logo
Have reliable voice and SMS communications with customers 4.4 Based on 132 Ratings
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What is Exotel and how does it work?

Exotel is a Cloud communication solution that offers effective and the best-in-class APIs for voice, messaging and other communication modes. The software helps users to build a secure connection with customers over SMS and voice. This enterprise communication spares one from spending time on creating and maintaining infrastructure or code. Users can set up Exotel’s cloud telephony solution for their business and use this to build a full-fledged customer call center. With all the features including a multi-level IVR, call analytics, call recording and others, the user can easily go ahead without further delay. One can also make use of Exotel’s voice tools like Virtual number, Toll-Free numbers, automated calls, Call Campaigns API, Heartbeat API and more. With Exotel, users can safeguard identity, and also make customer privacy their priority. This reliable cloud communication platform offers users the opportunity to integrate customer calls with tools like ERP, CRM, helpdesk software, and others. The software reduces time by eliminating complex procedures of creating and maintaining one’s own code or infrastructure.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 94%
  • Reviews 80%
  • Momentum 60%
  • Popularity 87%

Exotel Pricing

  • Free Trial Available
  • Starts at $200.0. Offers Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Truly logo
Build Sales with Calls 4.6 Based on 168 Ratings
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What is Truly and how does it work?

Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 81%
  • Momentum 63%
  • Popularity 71%

Truly Pricing

  • Free Trial Available
  • Starts at $55.0. Offers Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZIWO logo
Interact with your clients in a seamlessly 4.7 Based on 64 Ratings
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What is ZIWO and how does it work?

ZIWO is a comprehensive call centre management software that provides companies with a straightforward solution to communicate with their clients and customers via Phone, WhatsApp and SMS from a single platform. The software comes loaded with an advanced call masking tool that enables users to connect their customers with external partners without revealing anybody’s contact details or other private information as well. Users can also leverage ZWIO to monitor calls from customers and get real-time business related feedback in an efficient manner. Call tracking also helps marketing and sales teams to measure the success rate of individual campaigns and optimise future initiatives accordingly. Moreover, remote agents also get to connect with customers via call routing facilities, besides utilising other standard features like call tracking and recording as well. Ultimately, businesses can also depend on the same to increase ROI and optimise agent wise productivity levels with an automated outbound campaign feature made available to them.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 97%
  • Reviews 76%
  • Momentum 68%
  • Popularity 78%

ZIWO Pricing

  • Free Trial Available
  • Starts at $109.0.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vert-Age Dialer logo
Provides comprehensive BPO solutions Write a Review
View Details + Add to Compare

What is Vert-Age Dialer and how does it work?

Vert-Age Dialer is a call centre software that is used to increase business efficiency and productivity. With a personalised dashboard and interactive communication options, this software helps businesses to reach out to the right prospects with utmost accuracy. This software program is technically advanced to make the business process in call centres simpler and more productive. It also comes as a complete call centre platform to make outbound calls automated. Furthermore, the predictive dialer of the software dials a list of phone numbers and connects answered calls directly to the agents. Vert-Age Dialer contains different dialling modes backed by an answering machine detection facility. It also ensures agent productivity at a low cost, besides providing an IVR and skills-based routing facility that delivers outstanding customer experiences on the go. Businesses can also store customer records in one place and manage proper follow-ups with its Customised CRM feature. Other features of Vert-Age Dialer include cloud-based solutions, ticket management, missed call services and chatbot/voice bot.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features 100%
  • Reviews 71%
  • Momentum 68%
  • Popularity 77%

Vert-Age Dialer Pricing

  • Free Trial Not Available
  • Vert-Age Dialer Offers Custom plan.

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