ChaseData CCaaS Alternatives and Competitors

TelebuHub is a single-window software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended call center on the cloud or onsite. Host inbound, outbound or blended call centers with multiple IVR processes. Design your own IVR flow, define service levels & manage everything in real-time. Inbuilt CRM, Ticket Management, Knowledge Management System & Agent Scorecards. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. A single view dashboard for agents, team leads, managers & back-office employees.

Call Center Studio is a cloud-based contact center software developed specifically to assist tele-calling agencies improve their customer service. It allows you to set up a cloud contact centre with only a computer connected to the internet and a headset as a need. CallCenterStudio is a cutting-edge cloud-based call centre SaaS platform with enterprise-level functionality at an affordable pricing. With Call Center Studio, you can see real-time KPIs and quality indicators at a glance, and provide assistance in all Google-supported languages to clients all across the world. On a single dashboard, you can reach out to your consumers through several media. The platform offers a pay-as-you-go strategy that enables you to scale up and down your call centre to match business needs. Users get smart features that enable their company to provide world-class customer care on a daily basis. You'll always have your finger on the pulse of how your firm is functioning with the platform’s sophisticated monitoring and reporting capabilities. Additionally, the platform offers support for Salesforce, Google Speech API, Zendesk, Zoho, and many other services.

Hello Hunter is a predictive dialer software that helps users enhance their calling results by 400%. Advanced dial modes including full predictive dialling featured by the software, helps administrators to override specific algorithms and set a faster or slower rate for each campaign. Also, Hello Hunter comes loaded with an inbound support mechanism that facilitates blended inbound and outbound campaigns to similar agents within the same system. Its manual dialling mode helps users gain access to a seamless click to call interface and get connected to a specific contact using a single telephone line. This predictive dialling software also comes loaded with a variety of voice connection methods for users that includes Dial-out, SIP phone, Google Talk, Dial-in and SIP addresses. Moreover, Hello Hunter also ensures 100% compliance with campaign based real-time abandonment rate reporting facilities. Its admin switchboard interface is capable of providing an accurate view of current business updates. Other loaded features include agent monitoring, CRM integration system, crystal clear calls and desktop application responsiveness.

Boost their sales and enhance their customer interactions with SIP Caller the ultimate cloud-based dialer that takes their business to new heights! Designed to be powerful, user-friendly, and feature-rich, SIP Caller is the go-to solution for businesses of all sizes who are looking to streamline their sales processes and achieve maximum success. With SIP Caller, they can easily define call flows and campaigns, and get insightful real-time and historical reports with just a few clicks. This means they can spend less time configuring and more time connecting with their customers and closing deals. SIP Caller seamlessly integrates with their existing phone system as a remote extension, using their telephone lines to make calls. This not only saves they time and money but also ensures a smooth and hassle-free transition to this platform. Speaking of features, SIP Caller offers a multitude of great ones that can be easily enabled in a matter of minutes. All they need to do is configure the connection details for the extension they will use in their phone system.

My Hotline software is a Cloud Based Business Call Management System to automate business. The software offers customizable tools to record calls, automate routing to meet customer's needs. The Cloud Telephony Integrated CRM used to analyze the sales based on prospects. Generate detailed report to measure the customer’s purchase history.

Ytel’s communication platform allows developers and businesses to easily build SMS and voice capabilities into any application. Add unique phone numbers to your marketing Call to Action and see which campaigns are generating calls and text messages. Use standard and vanity toll-free numbers for easy remembering and brand awareness. Inbox is a browser-based 2-way messaging and call communication software that allows users and contacts to communicate in real-time. Using a rest API command developers can provision voice and text features to any platform or integration.

Orum is a tool that leverages AI to detect voicemails, navigate phone directories, and filter out bad numbers so that reps can get into live conversations with real humans quickly. It integrates and connects to Salesforce, Outreach, and Salesloft seamlessly. Users can easily pull in call tasks, outreach history, and contact details whenever needed. The solution does not require SalesOps and runs smoothly. The platform automatically identifies and removes bad numbers from the list and breaks down data quality so that users can make better decisions in the future. It comes with in-browser and high-fidelity VOIP dialing and users can call up to 10 lines in parallel. The tool has AI-powered voice transcription, voicemail detection, and phone tree navigation as well. Users can easily search and filter for calls by disposition and type and listen in to calls within Orum to help reps improve. Managers can visualize the performance of team members over time and also get full disposition details like no answer, answered, and busy etcetera.

HoduCC has inbuilt web-phone which is based on WebRTC technology by Google. HoduCC provides a ready plugin to integrate with the client website to chat with customers. A Predictive Dialer Software is an ideal tool for businesses with huge call volumes. Let’s take the customer’s engagement with the organization to the next higher level. Advanced ACD helps to evenly distribute the calls among available agents by following specific strategies. Assist the clients through email even if agents are busy with lined up calls. Automation can be a major contributor in to use resources effectively and enhance productivity. Call Center Software has all the required features to manage the inbound, outbound customer call center business. Contact center software delivers advanced social media capabilities for customer service and organizations.

CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound telemarketing call centers.

ClientCall’s ClientCallPlus is the automated phone-based solution that allows your business to stop wasting time and start generating more revenue.

The next-gen auto dialer for you. ReadyMode, previously known as Xenical is an all-in-one auto dialer software, specifically developed for call centers to enable predictive dialing. It works at connecting call centers and agents with more prospects through cloud technology. It additionally enables the user to manage their CRM, lead management, and reporting and insights. ReadyMode offers trusted PV and VoiceLog Verification solutions that provide direct server-to-server connection. It offers fine-grained speed controls that allow you to tailor your call ratios based on the number of available agents, thereby reducing wait times. Users need full Customer Relationship Management capabilities to assist each customer through your sales workflow. Inbound call management is made easier with fully customized IVR menus through ReadyMode. ReadyMode reporting helps enhance performance and efficiency by providing detailed data, agent stats and analytics, calls, campaigns, and more. Field sales professionals can access their dialer and CRM via any device, allowing them to stay productive while on the road with this smart software. The platform offers a free demo to test and try its features before making the actual purchase.

Predictive dialer from CallCenterHosting is an intelligent tool to get connected with customers across the world. 24x7 customer support and FREE trial available.

ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction. ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing. The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business. The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business. The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with email, live chat, text and social media channels. It even offers integration with the greatest productivity apps to increase sales. ChaseData comes with an onboard analytics feature to manage call queues, track performance and monitor customer satisfaction levels.

TCMS auto dialer service allows you to leave a message on Answering Machines, or play a different message for live answers. Optionally the called party may press a key and be transferred to a telemarketing agent. The advanced features within the TCMS auto dialer service allow companies to design highly customized campaigns within any ODBC-compliant database or CRM applications like Goldmine®, ACT® and many other third-party database applications, providing maximum flexibility and efficiency.

Dialpad Sell is an inside sales call center that leverages AI technology to provide accurate business intelligence and train sales teams at the same time to deliver optimised sales performance. Its expert services are trusted widely by companies such as Motorola, Quora, and TED among others. With convenient features, Dailpad Sell offers its users unparalleled solutions to optimise their sales and reach. Also, as a sales communication platform, it comes equipped with functionalities like video conferencing, dialer and SMS facilities for streamlined data access. Admins can also make use of the real-time sales coaching facilities to help reps hone their verbal communication skills and deliver exceptional customer service. With post-call analytical services, Dialpad Sell delivers deep insights that enable users to uncover best practices and modify their sales techniques in real-time. Moreover, active CRM integration facilities help businesses retain essential data like call logs, transcripts, and notes within a unified space. Inbuilt machine learning technology helps deliver intelligent recommendations for improved sales strategies.

Calley is an automated cloud-based outbound calling software that increases your productivity and conversions by automating your manual calling process. It's an excellent tool for event planners, start-ups, HR firms, and sales teams. It helps you in managing all of your outbound calling operations with ease and convenience. With Calley, you just have to click ‘Start Calling’ after installing the Calley Mobile App on your phone and it dials the phone numbers from your list automatically. The platform offers a dialing option that allows you to view a list of numbers to call and you can dial the number by simply clicking on it. It enables you to call several numbers without having to dial them one by one. The platform offers a sophisticated auto dialer app that helps you save time, meet more consumers, and increase sales. It enables you to upload a .csv file of numbers that you want to call and sync it with your mobile app. Additionally, the platform is particularly beneficial if you are selling to referrals, leads, past clients, or current clients.

PhoneBurner is a cloud-based power dialer and sales acceleration platform that helps reps get better results from their outreach, in less time. The software handles repetitive tasks and automates workflows, so reps engage with up to 4x more contacts every hour. Using any phone or VOIP softphone, reps can dial smarter and faster from anywhere. Instant, delay-free connections produce higher quality conversations and closing rates. The included sales CRM effortlessly manages all contacts, correspondence, and call campaigns. Integration with over 150 top CRMs and apps is also available. PhoneBurner’s ability to leave voicemails, send emails, log calls, move contacts to different folders, all in just a click based on call outcome, results in a typical call volume of 60-80 contacts per hour. Email tracking, text messaging, and other features result in increased callbacks, conversations, and opportunities. Users can increase live answer rates by displaying local Caller IDs when dialing. Intelligent automated lead distributions save admins time while ensuring maximum lead utilization. Call recordings and custom reports give managers the oversight they need to train reps and generate results.

If they want to efficiently streamline their communications and sales processes in a way that makes it easier for their company to grow, then TalkChief is for them. They offer a comprehensive VoIP and Sales solution that is designed to increase their ability to make outbound calls and increase lead generation efficiency. TalkChief provides an innovative solution that unlocks the power of automation, allowing their sales agents to make the most of their time. This platform has several features to help them get the most out of their VoIP and Sales solutions. They can use auto-dialers to improve their dialing efficiency and to save time, or learn more about customer needs with customizable call scripts. Additionally, they can track the performance of their sales agents, and control their hourly limits at a team or individual level, allowing them to keep their high-performing agents on track. Plus, TalkChief offers many benefits to help them increase their bottom line. This platform functions reliably, includes an intuitive dashboard, and is quite simple to use, allowing them to quickly get set up and start using it right away. By using this all-in-one VoIP and Sales solution, they can always be sure that their calls are going through and that you're making the most of each conversation. TalkChief makes it simple for them to optimize their sales process and reach their business goals. This comprehensive solution allows them to maximize every opportunity, giving they the tools needed to succeed. Invest in TalkChief today and start taking their communication and sales to the next level.

GoDial is an automatic call dialer and CRM application. It is a highly sought-after dialer and CRM platform thanks to the inbuilt supercharged capabilities that include unlimited calling, zero call charges, seamless call recording and effective CRM. This automatic call dialer makes it easier for callers to ring up large call lists at a go, of course, accompanied by scheduled callbacks and dictation of voice notes. The CRM ensures that the call recipients are instantly intimated with necessary business cards, personalised texts as well as call quality surveys for necessary improvisations. Based on the calls made over a specific period, GoDial prepares insightful reports. These reports are divided into two kinds, the master report that allows clients to filter through selective calls and check on the outcome. The second kind is the summary report that provides to clients an overview of calls, spent time, productivity and call duration, all according to the day for which the search is being made. All the calls initiated are completely encrypted and safeguarded under the AWS server.

One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone.