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About PrimoDialler

PrimoDialler is a cloud-based call center software that can be run on multiple platforms like Android, Mac, iOS, Windows, etc. In addition to several useful call center features, it comes enhanced with multiple predictive dialer features as well. The platform does not require any complicated installation process and is very easy to use. PrimoDialler features include call log, call recording, call scripting, escalation management, queue management, voice recognition, etc. The software comes designed with progressive dialer, predictive dialer and manual dialer. The software helps in personalizing and streamlining the customer service you intend to offer through your call center.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    70%
  • Momentum
    60%
  • Popularity
    79%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

PrimoDialler Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

PrimoDialler Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Quote Based Custom

Contact the vendor for latest pricing information.

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 23/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing

Learn more about PrimoDialler Pricing.

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4.5 6,540 user ratings

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PrimoDialler Reviews

User Rating

4.9/5 (Based on 100 Ratings)

Ratings Distribution

  • Excellent

    89%
  • Very Good

    10%
  • Average

    1%
  • Poor

    0%
  • Terrible

    0%

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PrimoDialler Screenshots

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PrimoDialler FAQs

What is PrimoDialler used for?

PrimoDialler is Call Center Software. PrimoDialler offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording

Learn more about PrimoDialler features.

What are the top alternatives for PrimoDialler?

Here`s a list of the best alternatives for PrimoDialler:

Does PrimoDialler provide API?

Yes, PrimoDialler provides API.

PrimoDialler Contact

Vendor Details

Manchester, , M1 2JQ

Contact Details

+44 161 710 2740

https://primodialler.com/

Social Media Handles

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