Home/Call Center Software/PrimoDialler
Updated on: February 21, 2019
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PrimoDialler

Cloud-based call center software
★★★★★
★★★★★
(49 Ratings) Write Review

PrimoDialler is a cloud-based call center software that can be run on multiple platforms like Android, Mac, iOS, Windows, etc. In addition to several useful call center features, it comes enhanced with multiple predictive dialer features as well. The platform does not require any complicated installation process and is very easy to use. PrimoDialler features include call log, call recording, call scripting, escalation management, queue management, voice recognition, etc. The software comes designed with progressive dialer, predictive dialer and manual dialer. The software helps in personalizing and streamlining the customer service you intend to offer through your call center.

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PrimoDialler Features Show All Features

PrimoDialler Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Manchester, , M1 2JQ / +44 161 710 2740
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Call Center Software

PrimoDialler Pricing

Pricing ModelFree Trial , Quotation Based
How much does PrimoDialler cost ?
PrimoDialler provides a custom pricing for their software.
Quote Based
Custom

Contact the vendor for latest pricing information.

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Disclaimer: The pricing details were last updated on 23/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing

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PrimoDialler Reviews

OVERALL RATING
4.9
Based on 49 Rating(s)
Rating Distribution
  • 48
  • 1
  • 0
  • 0
  • 0
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Shilleah S.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 05 February 2019)
Excellent Dialer System!

Pros: The ease of use, the fabulous support team available to me 24/7, and the PRICE!

Cons: Still a lot of features that I do not know how to use. Love love love all the options though. :)

Overall: The Primo Dialler team is excellent. We had so many connectivity issues with our previous dialer, and with Primo Dialler, the issues are now non-existent. We have an all-inclusive plan, with unlimited minutes, and any support ticket is resolved and closed within a matter of hours. Primo Dialler is definitely on the top of their game. 10/10 - will stay with them as long as we have a need for a dialer!

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Michael D.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 30 October 2018)
Primo

Pros: A really Easy to use dialler with easy set up and a pay as you go option and great back up from the support team

Cons: There's nothing I dislike about it. It's basic but does the job we need

Overall: Increase in appointments booked and really getting the best from our staff and data

...more
John H.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 19 October 2018)
Primo is superior to any other dialing software I have used

Pros: Tech support is brilliant and always available. Easy to use, and great value.

Cons: I can't really think of anything that I don't like about Primo. It is superior to any other dialing software I have used.

Overall: Since using Primo, my overall company productivity has increased.

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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 03 October 2018)
Very Impressed

Pros: Ease of use interms of calling clients

Being ablew preview leads before calling

Callback feature very helpful

Cons: Certain functions not clearly visible i.e. volume

Overall: Support team very helpful (not shite) and impressed with turnaround time with updates

...more
Inzamam U.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 03 October 2018)
"Very impressed"

Pros: The manual dial speed and hopper is very good and works really well overall. The way the contact details are displayed for everyone to view is very convenient for us.

Cons: No cons. Everything is brilliant and works great! 10/10!

Overall: My overall experience has been a 10 out of 10. Superb!

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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 28 May 2018)
A totally pleasant and efficient service

Pros: It is very easy to manipulate, is willing to respond to all its users without problem, my employees easily adapted to its use.

Cons: No problem whatsoever, I recommend it for different companies, it will help them increase profits without problems and with security

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Yeshuwanth L.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 11 April 2018)
Excellent

Pros: I have nothing but rave reviews for the Primo team. The platform is simple & easy to use for operators with all the power you'd expect for admins.

Cons: I am quite used to more text based dialler and find the dialler quite colorful and large although I understand for most people this would be a benefit as it does make things clear but for preference I quite like text dialler with no pzazz.

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Bal G.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 10 April 2018)
Fantastic system great value for money

Pros: Very easy to use and great support on any thing you are unsure of.
Great value for money.
we have the dialling packaging and the inbound system, set up was made very easy for us

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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 17 February 2018)
Awesome Product

Pros: Very cost effective, simple to use not a lot of training required, the team was able to get started as soon as the installation took place.

Overall: Better management for workload

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Asif Q.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 05 February 2018)
Really professional approach.

Pros: simple and easy to use, and a great support team available on hand if we need assistance. Brilliant team to work with.

Overall: The support and professionalism is second to none. Every time we've had a query the response has been polite, professional and timely.

...more
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PrimoDialler Screenshots

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com