Home/Call Center Software/ChaseDataUpdated on: February 4, 2023
ChaseData - Call Center Software
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ChaseData

Call center software for your inbound and outbound business
(161 Ratings) Write Review

What is ChaseData and how does it work? ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction. ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing. The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business. The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business. The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with email, live chat, text and social media channels. It even offers integration with the greatest productivity apps to increase sales. ChaseData comes with an onboard analytics feature to manage call queues, track performance and monitor customer satisfaction levels.

ChaseData Features Show All Features

ChaseData Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Plantation, FL / +1 888-739-8218
Deployment SaaS/Web/Cloud Installed - Windows Official Website https://www.chasedatacorp.com/
Category Call Center Software

ChaseData Pricing

Pricing ModelFree Trial , Subscription
Small Business
$89 /User/Month

Enterprise-class outbound dialing plus powerful inbound automatic call distribution (ACD) software perfectly suited for startups and small offices seeking aggressive growth.

Perfect for low volume blended contact centers.

US and Canada Dialing, UK , LATAM

Features

  • 3000 Telecom Minutes Including
  • Voice Channels per Agent : 1
  • Call Conference, Hold, Transfer, Monitoring
  • Digital Call Recording and Playback : 3 months
  • List Management, Live Dashboard, Skill Set Assignment
  • Preview dialing
  • Progressive dialing
  • Inbound Capability Included
  • Auto Attendant and IVR
  • Automatic Call Distribution
  • Music On Hold
  • Local, Nationwide and Toll Free Numbers Available
  • Remote Agent Capability
  • Personal Voice Mails and DID
  • Standard Reporting Package
  • Chat Support
  • Email Support
Professional
$139 /User/Month

Experience the fastest, highest efficiency, lowest drop rate predictive dialing kernel available today. This edition is custom made to maximize sales, lower payroll and decrease training time.

Perfect for high volume outbound sales centers.

US, Canada, International

Features

  • 5000 Telecom Minutes Included
  • Voice Channels per Agent : 4
  • Includes features of Small Business plan, plus
  • Digital Call Recording and Playback : 6 months
  • Predictive dialing
  • Skill based Routing
  • Trainee Mode for New Trainees
  • Customized Sip Trunking
  • Phone support
  • Zapier (Over 500 integrations and growing)
Enterprise
$169 /User/Month

Meet your mission critical requirements day in and day out. This is a secure and infinitely scalable enterprise solution engineered for high volume contact centers with complex call segmentation and 3rd party integration requirements.

Perfect for large scale blended contact centers

US, Canada, International

Features

  • 7000 Telecom Minutes Included
  • Voice Channels per Agent : 6
  • Includes features of Professional plan, plus
  • Digital Call Recording and Playback : 1 Year
  • Agentless dialing
  • Auto Leave message on Voice mail
  • SOAP based Salesforce API
  • Native API (Sugar CRM, Zoho and Oracle)
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Disclaimer: The pricing details were last updated on 23/01/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ChaseData pricing.

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ChaseData Reviews

OVERALL RATING 4.6 Based on 161 Rating(s)
Rating Distribution
  • 76.9 %
  • 11.5 %
  • 11.5 %
  • 0 %
  • 0 %
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ChaseData FAQs

ChaseData is Call Center Software. ChaseData offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about ChaseData features.

Yes, ChaseData provides API.

ChaseData Integration

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Disclaimer

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