SupportYourApp Pricing: Cost and Pricing plans

SupportYourApp Pricing

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Pricing Options

Premium Plans ( Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
69% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Essential Custom

For businesses with a limited customer base in need of a personalized approach.

Features

Team Size: 0.5-4 talents
Complexity: L1
Languages: Limited
Coverage: Up to 16/7
Multichannel Support
Talent Acquisition: Shared Hiring Team
Integration Plan: Add-on
CRM Selection & Setup: Add-on
Human Capital Development: Shared Manager
Service Delivery Management: Shared SDM
Project Documentation: Basic
Analytics Plan: Basic
Continuous Improvement: Add-on
Quality Management: Add-on
Backup: Add-on

Growth Custom

For businesses with a growing customer base that require a diverse set of expertise and additional supervision at all stages of setup.

Features

Team Size: 5-19 talents
Complexity: L1, L2, L3
Languages: 60+
Coverage: Any
Multichannel Support
Talent Acquisition: Shared Hiring Team
Integration Plan
- Essential Integration*
- Standard Integration* (Add-on)
- Advanced Integration* (Add-on)
CRM Selection & Setup: Add-on
Human Capital Development: Shared/Dedicated Manager
Service Delivery Management: Shared/Dedicated SDM
Project Documentation: Extended
Analytics Plan: Pro
Continuous Improvement: Add-on
Quality Management: Add-on
Backup

Advanced Custom

For businesses with a substantial customer base, complex support needs, and high inquiry volume.

Features

Team Size: 20-99 talents
Complexity: L1, L2, L3
Languages: 60+
Coverage: Any
Multichannel Support
Talent Acquisition: Dedicated Hiring Team
Integration Plan
- Essential Integration*
- Standard Integration* (Add-on)
- Advanced Integration* (Add-on)
CRM Selection & Setup: Add-on
Human Capital Development: Shared/Dedicated Manager
Service Delivery Management: Shared/Dedicated SDM
Project Documentation: Extended
Analytics Plan: Enterprise
Continuous Improvement: Add-on
Quality Management: Add-on
Backup

Enterprise Custom

For businesses that require a custom support ecosystem to handle a diverse range of customer interactions.

Features

Team Size: 100+ talents
Complexity: Tailored to user needs
Languages: Tailored to user needs
Coverage: Tailored to user needs
Multichannel Support: Tailored to user needs
Talent Acquisition: Tailored to user needs
Integration Plan: Tailored to user needs
CRM Selection & Setup: Tailored to user needs
Human Capital Development: Tailored to user needs
Service Delivery Management: Tailored to user needs
Project Documentation: Tailored to user needs
Analytics Plan: Tailored to user needs
Continuous Improvement: Tailored to user needs
Quality Management: Tailored to user needs
Backup: Tailored to user needs

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/02/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Compare SupportYourApp Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
SupportYourApp	-	-	-		SupportYourApp Pricing
iSupport Software	-	-	-	-	iSupport Software Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
Wowdesk	6	per month	per user	+	Wowdesk Pricing
HubSpot Service Hub	15	per month	per user	-	HubSpot Service Hub Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
ThriveDesk	25	per month	per user	+	ThriveDesk Pricing
Sitehelpdesk	-	-	-	+	Sitehelpdesk Pricing
Support.cc by 500apps	9.99	per month	-	+	Support.cc by 500apps Pricing

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SupportYourApp Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Document Storage

Helps in storing the documents electronically and in a systematic way

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

SupportYourApp Pricing

Pricing Insights for Help Desk Software

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SupportYourApp Features

Help Desk Features

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