Wowdesk Pricing: Cost and Pricing plans

Wowdesk Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Free Free

Features

Basic support center
Capture cases from email
Live chat
Up to 3 agents

Starter $6.00 $6.00 per user / month

Features

Help Center
Basic Workflow
Business rules
Social media channels
Knowledge base

Professional $30.00 $30.00 per user / month

Features

Includes features of Starter plan, plus
Unlimited live chat
Advanced workflow capabilities
Advanced SLA
IP whitelist

Enterprise $60.00 $60.00 per user / month

Features

Business process management
Customized reports
Integration and connectors
24x7 support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Wowdesk pricing starts at $6/month, which is 68% lower than similar services.
67% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Wowdesk FAQs

How much does Wowdesk cost?

The pricing for Wowdesk starts at $6.0 per user per month. Wowdesk has 3 different plans:

Starter at $6.00 per user per month.
Professional at $30.00 per user per month.
Enterprise at $60.00 per user per month.

Wowdesk also offers a Free Plan with limited features.

Learn more about Wowdesk pricing.

Does Wowdesk offer a free plan?

Yes, Wowdesk offers a free plan.

Learn more about Wowdesk pricing.

Compare Wowdesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Wowdesk	6	per month	per user		Wowdesk Pricing
ReadyDesk	9	per month	-	-	ReadyDesk Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
Teamwork Desk	8.5	per month	per user	+	Teamwork Desk Pricing
UseDesk	45	per month	-	+	UseDesk Pricing
Desky	4.5	per month	-	-	Desky Pricing
BoldDesk	10	per month	per user	+	BoldDesk Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
Milldesk	-	-	-	+	Milldesk Pricing
eStreamDesk	29	per month	-	+	eStreamDesk Pricing

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Wowdesk Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Wowdesk

Wowdesk Pricing

Pricing Insights for Help Desk Software

Wowdesk FAQs

Compare Wowdesk Pricing Against Competitors

Free Software Alternatives to Wowdesk

Wowdesk Alternatives

Wowdesk Features

Help Desk Features

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