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Freshdesk

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CRMdesk logo
Help Desk Software

4.3 110 user ratings

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Overview

Description Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. From small companies to large enterprises, from specific manufactures to vertical business integration, CRMdesk is scalable enough to grow with your business needs. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    64%
  • Momentum
    65%
  • Popularity
    64%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Online
  • Online

Reviews & Ratings

User Rating
Not Available
4.3/5 110 user ratings
Ratings Distribution
Not Available
  • Excellent

    45.5%
  • Very Good

    40.9%
  • Average

    10%
  • Poor

    0.9%
  • Terrible

    2.7%
Review Summary
Not Available

Users praise CRMdesk for its user-friendly interface, ease of customization, and comprehensive features. They appreciate its ability to manage customer interactions, track sales performance, and automate marketing campaigns. The software is also lauded for its strong reporting and analytics capabilities, which provide valuable insights into customer behavior and sales trends. However, some users have reported occasional glitches and bugs, and have expressed a desire for more advanced features and integrations. Overall, CRMdesk is a well-received CRM solution that offers a wide range of features and functionalities to help businesses manage their customer relationships effectively.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Free Free

Starter $19.00 $19.00 per month

Standard $59.00 $59.00 per month

Elite $149.00 $149.00 per month

Standard Edition Others

Professional Edition Others

 
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Alternatives

 

Screenshots & Videos

Screenshots Support Hub screenshot Not Available

Vendor information

Company Details

Not available

Not available

Contact Details

Not available

https://support-hub.io/

Not available

https://www.crmdesk.com/

Social Media Handles

Not available

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