MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Help center and live chat for small teams.
This profile is currently managed by the official vendor through the SaaSworthy Vendor Portal. Product details, features, pricing, and media assets are maintained directly by the company.
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Deep Dive with Clara AI
Replium is a help center and live chat built for teams that do support without a support department. Most of the questions you answer have exactly one correct answer, and it has not changed in a year. Write those down once in a help center, and they answer themselves at three in the morning, in every timezone. Put the chat widget on your site for what is left, and it lands in one shared inbox with private notes and an email alert when nobody is online, so a waiting visitor is not something you find out about the next day. Setup is three things and no sales call: publish a few articles, drop in the widget, invite the one other person who answers. Today those conversations are answered by people, not by a bot, and the site says so plainly. The free plan is free forever: two people, 100 conversations a month, no credit card. If your plan is ever going to change, you hear it from us first.
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Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Standard Features
IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformFree Trial
Not available
Free Free
For the one or two people answering customers between everything else.
Pro Custom
When two people or 100 conversations stop being enough. No card form yet: Pro is set up by hand. Start on Free, then ask us in the chat.
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Chat widget on yo...
Shared inbox
Conversation with...
Help center article
Email alerts when...
Is the free plan really free?
Yes: two people answering, 100 conversations a month, 50 articles, no card, no expiry date. If we ever change what the free plan includes, workspaces already on it keep what they signed up for, and you hear about it from us before it happens.
I cannot sit in a chat all day. Does a widget just make us look worse?
That is the right worry, and it is the reason working hours and alerts exist. Outside the hours you set, the chat says plainly that you are closed rather than implying somebody is there. Inside them, if a customer writes while nobody is at the console, Replium emails you and your admins, after a delay you choose, with the first line of what they wrote, and with a quiet period so a busy hour arrives as one email rather than eleven. You answer within the hour instead of watching a tab all day.
Does an AI answer my customers?
Not today, and we would rather say so here than let you find out after signing up. Replium is a help center and a live chat, and the answers come from your team. AI answers drawn from your own articles are designed but not started; when they ship, workspaces created now get them inside the free plan.
Do I need a developer to set it up?
For the chat, one line of code before the closing body tag of your site: WordPress, Shopify, Webflow, Squarespace or a page you wrote by hand, anywhere you can paste a script tag. Nothing else: no DNS, no SDK, no build step. Your help center is live the moment you publish your first article.
What happens when I hit 100 conversations?
Conversations already open carry on as normal: the limit is on new ones. The counter resets at the start of each month, and you can see where you stand in your admin console. If you are hitting it every month, that is the point where Pro is worth a conversation.
What is Replium used for?
Replium is Help Desk Software. Replium offers the following functionalities:
Learn more about Replium features.
What are the top alternatives for Replium?
Here`s a list of the best alternatives for Replium:
Does Replium provide API?
No, Replium does not provide API.
Which helpdesk is ideal for software companies?
For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.
Vendor Details
Not available
Contact Details
Not available
https://replium.chat
Social Media Handles
Not available
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