MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Help center and live chat for small teams.
This profile is currently managed by the official vendor through the SaaSworthy Vendor Portal. Product details, features, pricing, and media assets are maintained directly by the company.
Free Trial
Not available
The Average Cost of a basic Help Desk Software plan is $19 per month.
67% of Help Desk Software offer a Free Trial , while 27% offer a Freemium Model .
Free Free
For the one or two people answering customers between everything else.
Pro Custom
When two people or 100 conversations stop being enough. No card form yet: Pro is set up by hand. Start on Free, then ask us in the chat.
Screenshots of Vendor Pricing Page
Is the free plan really free?
Yes: two people answering, 100 conversations a month, 50 articles, no card, no expiry date. If we ever change what the free plan includes, workspaces already on it keep what they signed up for, and you hear about it from us before it happens.
I cannot sit in a chat all day. Does a widget just make us look worse?
That is the right worry, and it is the reason working hours and alerts exist. Outside the hours you set, the chat says plainly that you are closed rather than implying somebody is there. Inside them, if a customer writes while nobody is at the console, Replium emails you and your admins, after a delay you choose, with the first line of what they wrote, and with a quiet period so a busy hour arrives as one email rather than eleven. You answer within the hour instead of watching a tab all day.
Does an AI answer my customers?
Not today, and we would rather say so here than let you find out after signing up. Replium is a help center and a live chat, and the answers come from your team. AI answers drawn from your own articles are designed but not started; when they ship, workspaces created now get them inside the free plan.
Do I need a developer to set it up?
For the chat, one line of code before the closing body tag of your site: WordPress, Shopify, Webflow, Squarespace or a page you wrote by hand, anywhere you can paste a script tag. Nothing else: no DNS, no SDK, no build step. Your help center is live the moment you publish your first article.
What happens when I hit 100 conversations?
Conversations already open carry on as normal: the limit is on new ones. The counter resets at the start of each month, and you can see where you stand in your admin console. If you are hitting it every month, that is the point where Pro is worth a conversation.
How much does Replium cost?
The pricing for Replium starts at $null null. Replium has 2 different plans:
Learn more about Replium pricing.
Does Replium offer a free plan?
Yes, Replium offers a free plan.
Learn more about Replium pricing.
Which helpdesk is ideal for software companies?
For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
Replium
|
- | - | - | Replium Pricing | |
Zoho Desk
|
7 | per month | per user | Zoho Desk Pricing | |
Freshdesk
|
15 | per month | - | Freshdesk Pricing | |
SysAid
|
- | - | - | SysAid Pricing | |
Agiloft
|
- | - | - | Agiloft Pricing | |
HelpDesk
|
29 | per month | - | HelpDesk Pricing | |
Gorgias
|
50 | per month | - | Gorgias Pricing | |
Kustomer
|
89 | per month | - | Kustomer Pricing | |
Pylon
|
10 | per month | per user | Pylon Pricing | |
HappyFox
|
24 | per month | per user | HappyFox Pricing |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unique Features
Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Standard Features
IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformSaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]
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