Home/Live Chat Software/LiveEngage
Updated on: May 25, 2022

What is LiveEngage ?

Official Website
LiveEngage - Live Chat Software
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87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveEngage

Impress your website visitors with LiveEngage
(238 Ratings) Write Review

LiveEngage allows your customers, especially smartphone users, to engage with your brand. It also gives you the flexibility to communicate with your customers through your website, Gmail, Facebook, SMS or any other applications. The software ensures that every visitor gets to chat with the most suitable agent according to their needs, which enhances the level of customer satisfaction. With LiveEngage, your agents and bots can be active together in the same conversation window. The bots will handle all the repetitive tasks, while your agent will add the personal touch required to the conversation making customer interaction as effective as ever.

LiveEngage Features Show All Features

LiveEngage Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number New York, NY
Deployment SaaS/Web/Cloud Category Live Chat Software

LiveEngage Pricing

Pricing ModelFree Trial , Quotation Based
Custom
Custom

LiveEngage plans are tailored to your business. Contact vendor to request pricing.

Main features

  • Mobile and web messaging
  • Robust reporting and analytics
  • Real-time sentiment analysis
  • Text analytics to find Hot topics
  • Smart agent routing
  • Secure co-browsing
  • Offsite engagements
  • Accessibility

Disclaimer: The pricing details were last updated on 10/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about LiveEngage pricing.

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LiveEngage vs Smartsupp

LiveEngage Reviews

OVERALL RATING
3.6
Based on 238 Rating(s)
Rating Distribution
  • 48.2 %
  • 21.4 %
  • 6 %
  • 2.4 %
  • 22 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on LiveEngage

LiveEngage Screenshots

LiveEngage Demo - liveperson
LiveEngage Demo - liveperson
LiveEngage Demo - liveperson
LiveEngage Demo - liveperson
LiveEngage Demo - liveperson
LiveEngage Demo - liveperson
LiveEngage Demo - liveperson

LiveEngage FAQs

LiveEngage is Live Chat Software. LiveEngage offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about LiveEngage features.

Yes, LiveEngage provides API.


Disclaimer

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