Brightpearl

About Brightpearl

Brightpearl is a digital operations platform designed to support operational agility for wholesalers and retailers. The platform comes loaded with a robust infrastructure of its own, automating and centralising critical post-purchase operations, like warehousing, order management and shipping in no time. Brightpearl helps users to centralise their online and offline sales channels, suppliers, inventory locations and customers, in an efficient manner. Thus reducing costs and saving more time. It is also capable of automating the most critical and labour-intensive processes, from order placement to cash workflow. With Brightpearl, wholesalers and retailers can transform their operational data into actionable insights. These insights are basically about inventory and demand forecasting, products, real-time financial views as well as retail analytics on sales channels and customers. Moreover, Brightpearl also enables users to get themselves adjusted to sudden market shifts, strategic business expansions or growing customer expectations in real-time.

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Pricing

Free Trial Not Available
Brightpearl Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

88%
Momentum

61%
Popularity

85%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Brightpearl Awards

# 8 Fastest Growing ERP Software
Q2 2020

# 6 Most Searched ERP Software
Q2 2020

Brightpearl Features

Show Feature Explanation

Show Missing Features

ERP Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%

Warehouse Management

Keep your stock safe by using barcodes or serial/lot numbers

Supply Chain Management

A detailed overview of materials and finances as your goods exchange hands

Sales

Create attractive looking quotes and convert into actual sales

Stock Management

Keep a track of your inventory throughout the production cycle

Financial Management

Handles functions like management of cash and utilisation of funds

CRM

Handles your contact database, follows up with potential customers and keeps them engaged

Accounting Management

Handling all your accounting functions like Bills payable, Bills Receivables, Payments, Receipts etc.

Dashboard

A digital insight of reports and other workings on a single screen

Purchasing

Acquiring goods or services required for the business at minimal cost

HR Management

Offers tools and features that lets you effectively manage your present employees and hiring process

Asset Management

Manages the entire lifecycle of the physical assets of your organization

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Brightpearl Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Brightpearl Order Management Solution Custom

Up To1500 orders per month

Features

5 sales channels
5 users
Fixed cost implementation
Unlimited technical support
16 hours a day phone support
24x7 email support
Full online documentation
Full access to online support forums
High volume sales order connectors
Manual order entry
Order import
Customizable filters and views
Order custom fields
Customizable order statuses
Integrated payments for MOTO and 'click to pay' invoices
Automated workflows
Back order management
Advanced fulfillment and drop-shipping
Order notifications
B2B order workflows
Omnichannel inventory control
Multi-location inventory
Product custom fields
Multiple barcodes per products
Bundles
Categories, brands and types
Inventory reporting
Multiple price lists
Minimum inventory thresholds per warehouse
Automated fulfillment workflows
Multiple warehouses
Automated drop-shipping
Automated order splitting
Integrated shipping labels
Order routing based on FIFO
Partial fulfillment with automatic back orders
Configurable warehouse workflows
Accurate inventory accounting
Complete audit trail
Integrated landed cost
Multi-currency
Real-time view of your finances
Profit & LossTrial Balance
Customer & Supplier Financial Activity
Manage expenses
Bank Account Activity
Bank Reconciliation Statement
Aged Debtors/Creditors
Chart of Accounts
Lock accounting periods
EC Sales & VAT Returns
Sales TaxShopifyShopify PlusBigCommerceeBayAmazon
Shipping providers
Automated back to back purchasing
Low inventory reporting
Vendor management
Dynamic unit cost tracking
FIFO inventory costing method
Landed costsBatch invoicing
Accounts Receivable
Invoices
Recently added customers
Customer status
Customer reporting by tags and status
Goods out notes Due to ship/print/pick/pack
Accounts Payable
Recently added suppliers
Tagged suppliers
PO Detail Report (configurable)
POs not invoiced
POs by delivery date
POs by stock status
Sales detail (configurable)
Configurable Sales Analysis
Sales by Channel
Low inventory report
Margin report
Bulk import contacts
Full order history
Contact tagging
Helpdesk tickets
Customer credit terms and limits
Data protection
Contact timelines
Manage activities, notes and calls
Contact status reminders
Send emails & SMSs
Email history (including incoming emails with MailStore)
Custom fields

Brightpearl Custom

Over1500 orders per month

Features

Unlimited sales channels
Unlimited users
Includes features of BrightpearlOrder Management Solution, plus
Custom training plan
Dedicated Customer Success Manager
Periodic Health-check reports
Utilization reviews
Success Planning
Cycle counts
Amazon FBA stock visibility and reconciliation
Barcode driven fulfillment
Multi-channel fulfillment (MCF) program
Accounting for Amazon fees
Magento
API Access
In store payment flows
Amazon settlement report
iOS based Point of Sale
Staff permissions of cashier and manager
Catalog browser
Take sales offline
Endless aisle
Integrated payment methods
Returns and exchanges
Lookup contacts from other channels
Deposits and on account payments
Product imagery
Start and end of day processes
Discounts and promotions
Loyalty and Gift Cards

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 26/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Brightpearl Pricing.

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Brightpearl Reviews

User Rating

3.7/5 (Based on 2,650 Ratings)

Ratings Distribution

Excellent
19.5%
Very Good
42.6%
Average
26.9%
Poor
5.5%
Terrible
5.4%

Do You Use Brightpearl?

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Review Summary

Brightpearl garners praise for its user-friendly interface that streamlines operations for retailers and wholesalers. Reviewers highlight its strengths in inventory management, order processing, and reporting. However, it also receives some criticism for occasional technical glitches and limited customization options. Overall, Brightpearl is recommended as a robust and reliable solution for businesses seeking an integrated platform to manage their operations.

Pros

Centralized platform for managing orders, inventory, and customers.
Provides realtime visibility into business performance with insightful reports.
Automates various business processes, including inventory management, order processing, and shipping.
Scalable solution that can adapt to growing business needs.

Cons

Steep learning curve and complex setup process.
Limited customization options, making it difficult to tailor the software to specific business needs.
Occasional technical issues and glitches reported by some users.
Higher pricing compared to some competitors, which may not be suitable for small businesses.