Home/ERP Software/Brightpearl
Updated on: September 26, 2021

What is Brightpearl ?

Brightpearl - ERP Software
View Gallery
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Brightpearl

Experience personalised business management schedule for your omnichannel organisation
(609 Ratings) Write Review

Brightpearl is a digital operations platform designed to support operational agility for wholesalers and retailers. The platform comes loaded with a robust infrastructure of its own, automating and centralising critical post-purchase operations, like warehousing, order management and shipping in no time. Brightpearl helps users to centralise their online and offline sales channels, suppliers, inventory locations and customers, in an efficient manner. Thus reducing costs and saving more time. It is also capable of automating the most critical and labour-intensive processes, from order placement to cash workflow. With Brightpearl, wholesalers and retailers can transform their operational data into actionable insights. These insights are basically about inventory and demand forecasting, products, real-time financial views as well as retail analytics on sales channels and customers. Moreover, Brightpearl also enables users to get themselves adjusted to sudden market shifts, strategic business expansions or growing customer expectations in real-time.

Brightpearl Awards

Brightpearl Features Show All Features

Brightpearl Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Austin, Texas / +1 888-320-5069
Deployment SaaS/Web/Cloud Category ERP Software

Brightpearl Pricing

Pricing ModelQuotation Based
Brightpearl Order Management Solution
Custom

Up To1500 orders per month

Features

  • 5 sales channels
  • 5 users
  • Fixed cost implementation
  • Unlimited technical support
  • 16 hours a day phone support
  • 24x7 email support
  • Full online documentation
  • Full access to online support forums
  • High volume sales order connectors
  • Manual order entry
  • Order import
  • Customizable filters and views
  • Order custom fields
  • Customizable order statuses
  • Integrated payments for MOTO and 'click to pay' invoices
  • Automated workflows
  • Back order management
  • Advanced fulfillment and drop-shipping
  • Order notifications
  • B2B order workflows
  • Omnichannel inventory control
  • Multi-location inventory
  • Product custom fields
  • Multiple barcodes per products
  • Bundles
  • Categories, brands and types
  • Inventory reporting
  • Multiple price lists
  • Minimum inventory thresholds per warehouse
  • Automated fulfillment workflows
  • Multiple warehouses
  • Automated drop-shipping
  • Automated order splitting
  • Integrated shipping labels
  • Order routing based on FIFO
  • Partial fulfillment with automatic back orders
  • Configurable warehouse workflows
  • Accurate inventory accounting
  • Complete audit trail
  • Integrated landed cost
  • Multi-currency
  • Real-time view of your finances
  • Profit & LossTrial Balance
  • Customer & Supplier Financial Activity
  • Manage expenses
  • Bank Account Activity
  • Bank Reconciliation Statement
  • Aged Debtors/Creditors
  • Chart of Accounts
  • Lock accounting periods
  • EC Sales & VAT Returns
  • Sales TaxShopifyShopify PlusBigCommerceeBayAmazon
  • Shipping providers
  • Automated back to back purchasing
  • Low inventory reporting
  • Vendor management
  • Dynamic unit cost tracking
  • FIFO inventory costing method
  • Landed costsBatch invoicing
  • Accounts Receivable
  • Invoices
  • Recently added customers
  • Customer status
  • Customer reporting by tags and status
  • Goods out notes Due to ship/print/pick/pack
  • Accounts Payable
  • Recently added suppliers
  • Tagged suppliers
  • PO Detail Report (configurable)
  • POs not invoiced
  • POs by delivery date
  • POs by stock status
  • Sales detail (configurable)
  • Configurable Sales Analysis
  • Sales by Channel
  • Low inventory report
  • Margin report
  • Bulk import contacts
  • Full order history
  • Contact tagging
  • Helpdesk tickets
  • Customer credit terms and limits
  • Data protection
  • Contact timelines
  • Manage activities, notes and calls
  • Contact status reminders
  • Send emails & SMSs
  • Email history (including incoming emails with MailStore)
  • Custom fields
Brightpearl
Custom

Over1500 orders per month

Features

  • Unlimited sales channels
  • Unlimited users
  • Includes features of BrightpearlOrder Management Solution, plus
  • Custom training plan
  • Dedicated Customer Success Manager
  • Periodic Health-check reports
  • Utilization reviews
  • Success Planning
  • Cycle counts
  • Amazon FBA stock visibility and reconciliation
  • Barcode driven fulfillment
  • Multi-channel fulfillment (MCF) program
  • Accounting for Amazon fees
  • Magento
  • API Access
  • In store payment flows
  • Amazon settlement report
  • iOS based Point of Sale
  • Staff permissions of cashier and manager
  • Catalog browser
  • Take sales offline
  • Endless aisle
  • Integrated payment methods
  • Returns and exchanges
  • Lookup contacts from other channels
  • Deposits and on account payments
  • Product imagery
  • Start and end of day processes
  • Discounts and promotions
  • Loyalty and Gift Cards
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 26/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Brightpearl pricing.

Brightpearl FAQs

Brightpearl is ERP Software. Brightpearl offers the following functionalities:

  • Purchasing
  • Dashboard
  • Accounting Management
  • CRM
  • Financial Management
  • Stock Management
  • Sales
  • Supply Chain Management
  • Warehouse Management

Learn more about Brightpearl features.

Yes, Brightpearl provides API.

Ask the Community View Community

Brightpearl Alternatives Brightpearl Alternatives

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Wrike
(3630 RATINGS)
Wrike Wrike transforms how teams work together to maximize performance, accelerate business growth, and... read more
Visit Website
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
NetSuite
(737 RATINGS)
NetSuite NetSuite is one of the market leaders when it comes to providing accounting services. Built-In... read more
Visit Website
Brightpearl vs NetSuite
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Acumatica
(486 RATINGS)
Acumatica Acumatica is a complete Cloud Enterprise Resource Planning (ERP) software serving small and... read more
Visit Website
Brightpearl vs Acumatica
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ERPNext
(113 RATINGS)
ERPNext ERPNext is a fully open-source, cloud-based, very easy to use ERP software. It enjoys wider... read more
Visit Website
Brightpearl vs ERPNext
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Odoo ERP
(610 RATINGS)
Odoo ERP Odoo is an online software suite that lets users better manage and run their business from ERP to... read more
Visit Website
Brightpearl vs Odoo ERP
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SAP Business ByDesig...
(165 RATINGS)
SAP Business ByDesig... SAP Business ByDesign is an enterprise resource planning (ERP) software for fast-growing, small and... read more
Visit Website
Brightpearl vs SAP Business ByDesign
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SAP Business One
(487 RATINGS)
SAP Business One SAP Business One is a comprehensive enterprise resource planning(ERP) solution helping out small... read more
Visit Website
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Deskera
(43 RATINGS)
Deskera Deskera is a business management software that supports different small-scale organizations to... read more
Visit Website
Brightpearl vs Deskera
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
MRPeasy
(47 RATINGS)
MRPeasy MRPeasy is a robust, powerful, and cloud-based MRP (Material Resource Planning) software designed... read more
Visit Website
Brightpearl vs MRPeasy
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Plex Manufacturing C...
(28 RATINGS)
Plex Manufacturing C... Plex automates the plant floor and informs the top floor. Plex manufacturing cloud ERP software is... read more
Visit Website
Brightpearl vs Plex Manufacturing Cloud
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SYSPRO
(285 RATINGS)
SYSPRO The SYSPRO ERP system computerizes and amalgamates core business processes such as taking orders... read more
Visit Website
Brightpearl vs SYSPRO

Brightpearl Reviews

OVERALL RATING
4.2
Based on 609 Rating(s)
Rating Distribution
  • 74.1 %
  • 15.7 %
  • 2.2 %
  • 2.2 %
  • 5.9 %
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Jackson Madden
Jackson MaddenSource : trustpilot.com
(Reviewed on 01 April 2021) Quick Solution, Great Service

Worked with Ben on a POS issue. Just starting out with BrightPearl and have been beyond impressed with their support staff. Ben solved my problem within 48hours and it seemed like it would be a longer software fix at first. Great service and product!

...more
BUILD4LESS LIMITED
BUILD4LESS LIMITEDSource : trustpilot.com
(Reviewed on 30 March 2021) Been working with Brightpearl since May…

Been working with Brightpearl since May 2016.We have found the company great to deal with. We have watched their platform go from strength to strength over the years and their customer support is second to none.We are an E-Commerce drop-ship platform and are one of the biggest online construction retailers in the UK and Brightpearls platform has allowed us to scale in a way that was not possible pre Brightpearl.Can be expensive if your a startup so wait until your revenues grow and you scale before you take the plundge. When you are ready make the switch and you wont look back.

...more
Sam Ball
Sam BallSource : trustpilot.com
(Reviewed on 22 March 2021) Exceptional Service

We have been with Brightpearl for a few years now for both our B2B and B2C sites. It's a great system to help us scale and a very easy set up within Magento and Shopify. The service we have received to move over one of our sites has been exceptional, and has made what can be a stressful time go with complete ease, and for that we are very grateful. Top work!

...more
Jimmy
JimmySource : trustpilot.com
(Reviewed on 19 March 2021) We've been on Bright Pearl for about 2…

We've been on Bright Pearl for about 2 months now. So far, we're finding that the software is extremely powerful and we're absolutely excited about the depth of power and analytics that this software will provide in purchasing, demand planning and forecasting. Just as important, the automation engine of this software allows us to automate alot of our previously manual processes in order fulfillment. The onboarding process is a bit intense. But I think that goes to show the strength of the software in that its not just a turn on/turn off software like so many other ecommerce extensions out there. There's a significant amount of training and implementation required for it to work properly and with as much functionality as it has.Anthony Killick was our implementation specialist and he was excellent throughout the process in educating and pushing us towards doin it the right way.

...more
Allparts UK
Allparts UKSource : trustpilot.com
(Reviewed on 19 March 2021) An incredibly versatile ERP system

We’ve been using Brightpearl for 10+ years and have always been impressed with the platform. It has streamlined all of our day-to-day activities – stock management, order fulfillment, accounting, etc - allowing us to focus on growth.The key for us has been the Inventory Management System which has provided full control of our stock levels, simple processing of goods-in/out, and the distribution of our products across multiple eCommerce platforms.Couple the above with the CRM side of Brightpearl, and we’ve been able to consistently fulfill B2C and B2B orders quickly and efficiently.Powerful, versatile, with tons of functionality – it’s exactly what you would and should expect from an ERP system.

...more
Manisha
ManishaSource : trustpilot.com
(Reviewed on 19 March 2021) Really supportive team

We've been using Brightpearl for about 6 months, and come forward with a lot of exception cases, but had great support both during and after onboarding. The team listens carefully, and works with us to work out how to make Brightpearl work for us.

...more
Joe
JoeSource : trustpilot.com
(Reviewed on 19 March 2021) Excellent system, Better service!

Excellent system, Better service!We have been using Brightpearl for several months now and it has made or back office 100x more efficient as everything is in one place. Brightpearl offers a ton of useful functions and the help pages are great learning tools to understand how to best use all these functions.The staff is incredible, always very helpful and responsive. Jamie has been incredible in helping us sort out any issues we may have.

...more
Beth
BethSource : trustpilot.com
(Reviewed on 18 March 2021) Account Management

I've been hugely impressed with Jamie, our account manager. His support is exemplary, he's an outstanding example of someone that genuinely does all they can to assist and make a difference.

...more
Kastel Shoes
Kastel ShoesSource : trustpilot.com
(Reviewed on 17 March 2021) Great system and great service

Great system and great service. For a small business this has been crucial for us to scale up with the same platform.

...more
Alister Hewitt
Alister HewittSource : trustpilot.com
(Reviewed on 17 March 2021) Excellent product and great customer...

Excellent product and great customer service, Brightpearl helped us get setup with a really useful solution using their automation app.

...more
Read All Reviews

Videos on Brightpearl

Brightpearl: The Retail Software for Omnichannel Growth
Brightpearl: The Retail Software for Omnichannel Growth
Magento Inventory Management and ERP by Brightpearl

Brightpearl Screenshots

Inventory
Card
Inventory
Inventory
Card

Brightpearl Integration

95%
BigCommerce
(1419 RATINGS) Ecommerce Software
92%
Shopify Plus
(323 RATINGS) Ecommerce Software
96%
Shopify
(7540 RATINGS) Ecommerce Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com