Diallogs - Call Log Analytics & Telecalling CRM - Features & Pricing (July 2026)

About Diallogs - Call Log Analytics & Telecalling CRM

Deep Dive with Clara AI

Diallogs is a SIM-based telecalling CRM built for Indian sales and telecalling teams. Instead of routing calls through VoIP or a PBX, reps call directly from their own Android phone and SIM. The app reads the phone's native call log and automatically attaches every call — including WhatsApp calls — to the matching lead, so nothing has to be logged by hand. Managers get a live dashboard that shows who is actually calling, how many follow-ups happened, and how each telecaller is performing. Leads can be distributed across the team, tagged, and set with follow-up reminders so no enquiry goes cold. The app works offline and syncs automatically when the connection returns, which suits field sales reps who move in and out of network coverage. There is no number porting, no new hardware, and no VoIP configuration — teams keep the SIMs and phones they already use. Diallogs is used across real estate, insurance, loan and DSA, NBFC collections, and EdTech admissions. Pricing is transparent: a free-forever plan for personal use, Basic at Rs 125/user/month, and Basic with Leads at Rs 250/user/month, which adds lead management and distribution. Enterprise plans are custom, and a 30-day trial is available with no credit card. Diallogs is Android-only. iOS does not permit background access to the call log, so there is no iPhone app. The app is rated 4.6/5 from 78 reviews on Google Play, with more than 10,000 downloads.

Screenshots & Videos

Call Analytics & Team Performance Dashboard

Lead Management with Notes, Tags & Reminders

Automatic Call Logging from Your Own SIM

Pricing

Free Trial Available
Starts at $0.0.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android)

Organization Types Supported

Medium Business
Small Business
Freelancers
Individuals

API Support

Available

Modes of Support

Business Hours, Online

Diallogs - Call Log Analytics & Telecalling CRM Features

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CRM Features

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting outcomes based on performance and historical data.

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Call Center Features

Call Monitoring

Allows you listen to all inbound and outbound calls.

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Diallogs - Call Log Analytics & Telecalling CRM Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Free Free

Free forever for personal use. Includes call log analysis, contact insights, WhatsApp call tracking, notes and tags, and backup & restore. No credit card required.

Start Free Trial

Basic $1.55 $1.55 per user / month

Rs 125/user/month. Call tracking, analytics dashboard, and user management for teams that want visibility into calling activity.

Start Free Trial

Basic with Leads $2.59 $2.59 per user / month

Rs 250/user/month. Everything in Basic plus full lead management and lead distribution across the team.

Start Free Trial

Enterprise Others

Custom pricing for larger teams. Contact [email protected] for a quote. A 30-day trial with no credit card is available on paid plans.

Start Free Trial

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Diallogs - Call Log Analytics & Telecalling CRM FAQs

Does Diallogs need VoIP or a PBX to work?

No. Diallogs uses your own SIM and phone. Reps call directly from their Android device, and the app reads the native call log — there's no VoIP, no PBX, and no number porting.

Is there an iPhone or iOS version?

No, Diallogs is Android-only. iOS does not allow apps to access the call log in the background, so a SIM-based call-tracking app isn't possible on iPhone.

How much does Diallogs cost?

There's a free-forever plan for personal use. Basic is Rs 125/user/month, and Basic with Leads (which adds lead management and distribution) is Rs 250/user/month. Enterprise pricing is custom, and a 30-day trial is available with no credit card.

Is there really a free plan?

Yes. The free plan is free forever for personal use and includes call log analysis, contact insights, WhatsApp call tracking, and notes and tags. Paid team plans add analytics, user management, and lead features.

How does Diallogs track calls automatically?

The app reads your phone's native call log and attaches each call to the matching lead automatically. Reps don't have to log anything by hand, and WhatsApp calls are tracked too.

Can managers see whether telecallers are actually calling?

Yes. Managers get a live dashboard showing call activity, follow-ups completed, and per-telecaller performance, so you can see who's calling and who isn't.

Does Diallogs work without an internet connection?

Yes. The app works offline and syncs automatically once the connection returns, which suits field sales reps who move in and out of coverage.

What kinds of teams use Diallogs?

Sales and telecalling teams across real estate, insurance, loan and DSA, NBFC collections, and EdTech admissions. It's built for Indian SMB and mid-market teams.

What is Diallogs - Call Log Analytics & Telecalling CRM used for?

Diallogs - Call Log Analytics & Telecalling CRM is CRM Software. Diallogs - Call Log Analytics & Telecalling CRM offers the following functionalities: