Browse Software
List Your Product
Loading...
Refine Results Clear All
Artificial Intelligence
  • (14)
Starting Price
  • (24)
  • (20)
  • (17)
  • (6)
  • (14)
Features
  • (122)
  • (115)
  • (112)
  • (106)
  • (105)
  • (101)
  • (98)
  • (98)
  • (96)
  • (87)
  • (85)
  • (83)
  • (80)
  • (80)
  • (78)
  • (45)
  • (5)
  • (5)
  • (5)
  • (5)
  • (4)
  • (4)
  • (4)
  • (3)
  • (2)
  • (2)
  • (2)
  • (2)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
SW Score
  • (6)
  • (16)
  • (23)
  • (20)
  • (31)
Deployment
  • (18)
  • (13)
  • (127)
  • (46)
  • (44)
Customer Types
  • (5)
  • (21)
  • (122)
  • (125)
  • (124)
Pricing Model
  • (88)
  • (28)
  • (7)
  • (1)
  • (102)
  • (53)
Integrated With
  • (38)
  • (30)
  • (29)
  • (24)
  • (19)
  • (16)
  • (15)
  • (13)
  • (12)
  • (10)
  • (10)
  • (10)
  • (10)
  • (9)
  • (9)
  • (9)
  • (8)
  • (8)
  • (8)
  • (7)
  • (7)
  • (7)
  • (7)
  • (7)
  • (6)
  • (6)
  • (6)
  • (6)
  • (6)
  • (6)
  • (6)
  • (5)
  • (5)
  • (5)
  • (5)
  • (5)
  • (5)
  • (5)
  • (5)
  • (5)
  • (5)
  • (4)
  • (4)
  • (4)
  • (4)
  • (4)
  • (4)
  • (4)
  • (4)
  • (4)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (3)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (2)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
  • (1)
Showing 1 - 20 of 123 Products

Top 5 due.work Alternatives

Products Similar to due.work

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpDesk logo
Ticketing Software for Intuitive Customer Support 4.3 Based on 76 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is HelpDesk and how does it work?

HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 75%
  • Momentum 64%
  • Popularity 80%

HelpDesk Pricing

  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
Support Hub logo
An ideal helpdesk software Write a Review
Visit Website + Add to Compare

What is Support Hub and how does it work?

Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation.

Read More

Support Hub Pricing

  • Free Trial Available
  • Starts at $19.00. Offers Free-forever plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Teamwork Desk logo
Help desk tool for effortless customer interaction 4.3 Based on 262 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Teamwork Desk and how does it work?

Teamwork Desk is a help desk software that eases request tracking process and enables you better to handle customer care related issues. The software ensures faster resolution of ticket. The tool is capable to tackle complex database of customer call reports, queries and resolution logs. It can automate ticket routing and categorization at ease. You can minimize your workload to a considerable extent. Teamwork Desk comes with features like survey and feedback, self service portal, supports live chat with customers etc. With this smart tool you can organize all your customer emails in a shared collaborative space like unified inboxes. You need not to code anything for using the tool.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 86%
  • Momentum 63%
  • Popularity 65%

Teamwork Desk Pricing

  • Free Trial Available
  • Starts at $8.50. Offers Custom plan.

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Trakdesk logo
Redefine the way you provide support to your customers 4.7 Based on 11 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Trakdesk and how does it work?

Trakdesk is a company born out of necessity. We felt that the current market for customer support software had become stagnant - we were completely disillusioned with what was available. Not only was the software available sluggish and outdated, it also had very limited user features and an unfriendly UI.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 64%
  • Momentum 62%
  • Popularity 75%

Trakdesk Pricing

  • Free Trial Available
  • Starts at $9.99.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Helprace logo
A Help Desk Custom-Tailored to You 4.4 Based on 20 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Helprace and how does it work?

Helprace is a one stop solution for your organization's helpdesk, feedback community and other customer service needs. Our story goes like this. We've always been a little crazy about customer service and getting businesses to understand their customers better. That's why we came up with Helprace, a cloud-based web app that scales as you grow.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 76%
  • Momentum 60%
  • Popularity 73%

Helprace Pricing

  • Free Trial Available
  • Starts at $9.00.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

UseDesk logo
Omnichannel support platform 5 Based on 2 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is UseDesk and how does it work?

UseDesk is a Cloud Software for Customer Support. UseDesk is useful for companies that are fed up with using different interfaces for interaction with their customers, keeping text templates in Word files and keeping the request report in Excel. Connect all your communication channels and process customer requests in one user-friendly interface.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 85%
  • Reviews 60%
  • Momentum 66%
  • Popularity 75%

UseDesk Pricing

  • Free Trial Available
  • Starts at $45.00.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HESK logo
Software with integrated knowledgebase 4.7 Based on 9 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is HESK and how does it work?

Help Desk, asset management, reports & analytics, with best-of-breed integrations in a single workspace. Thousands use HESK help desk software daily to track, organize and resolve customer issues. Keep customers happy and your team on top of things with the right data at the right time. Help them resolve common issues quickly by addressing them in the knowledgebase. When needed, they readily submit a question/issue a support ticket is born.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 89%
  • Reviews 66%
  • Momentum 69%
  • Popularity 75%

HESK Pricing

  • Free Trial Available
  • Starts at $24.91.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ReadyDesk logo
Utilise web-based help-desk software to improve customer service 2.7 Based on 3 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is ReadyDesk and how does it work?

ReadyDesk is a web-based help desk software solution with comprehensive features designed to satisfy the needs of businesses of all sizes. ReadyDesk allows businesses to provide their consumers with a variety of solutions for promptly resolving difficulties. Customers and technicians can generate tickets through the online interface or from incoming emails using the programme. It also accepts file attachments and keeps track of all ticket activities. Individuals may create an infinite amount of client portals, each with its own branding and settings, to support different departments or enterprises. Customers can self-serve by browsing the knowledge base's help articles. Furthermore, users can provide immediate assistance to their consumers. Technicians can create unique automated greetings and prefabricated responses to address frequently requested queries fast. Individuals may simply connect to clients' Windows-based systems to inspect and operate instantaneously, and customers do not need to install anything on their machines. Other features of the software include asset management, network inventory, billing, and time tracking.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 60%
  • Momentum 61%
  • Popularity 64%

ReadyDesk Pricing

  • Free Trial Not Available
  • Starts at $9.00.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LabiDesk logo
Elevate Your Customer Service With Helpdesk Platform! Write a Review
Start Free Trial Get Buyer Checklist + Add to Compare

What is LabiDesk and how does it work?

LabiDesk is an All-in-one helpdesk software designed to help businesses improve customer engagement. It features tools like Shared Inbox, Help Center Portal, Live Chat, Knowledge Base and more. Teams can create canned responses and automatic signatures to automate workflows via the shared inbox dashboard. Small to medium-sized businesses can benefit from using this software.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 60%
  • Momentum 60%
  • Popularity 69%

LabiDesk Pricing

  • Free Trial Available
  • Starts at $79.00.

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SysAid logo
Unique ITSM Solution with Multiple Service Desk Features 4.4 Based on 1465 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is SysAid and how does it work?

SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT Asset Management arm manages the IT hardware, software, and mobile assets apart from providing benefits of an integrated ITSM and IT asset management solution. It easily discovers the assets in the user’s network and views the entire status of their hardware components and software products. SysAid Help Desk delivers all the essentials: a superior ticket management tool, IT asset management, mobile device management, chat, self-service, mobile apps, password reset, industry benchmarking, and more. It even provides a variety of sophisticated and user-friendly analytics tools in order to obtain a more accurate and holistic view of the user’s IT service performance.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 88%
  • Momentum 68%
  • Popularity 91%

SysAid Pricing

  • Free Trial Available
  • SysAid Offers Custom plan.

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Help Scout logo
Keep your customers happy with the integrated service tool 4.5 Based on 907 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Help Scout and how does it work?

Help Scout is an all in one customer service platform that helps small businesses, growing startups and non-profit organisations to manage customer relationships. The platform provides a shared space to all customers where they can receive information through emails. Businesses can post helpful articles on their website so that customers can resolve problems on their own. Integrated live chat sessions with customers help businesses collect feedback and make further strategies accordingly. Help Scout also maintains reports about relevant business operations. Users can filter, export and access the information within a couple of clicks. The platform allows users to integrate 50+ tools from their everyday use into the workflow, making it more efficient and familiar. To ensure appropriate protection, Help Scout uses advanced security features like SSO, SAML authentication, IP address restriction and HIPAA compliance. Help Scout aims to empower businesses with tools that can help people in the most humane way possible.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 87%
  • Momentum 68%
  • Popularity 95%

Help Scout Pricing

  • Free Trial Available
  • Starts at $20.0.

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveAgent logo
All in one platform for customer query 4.6 Based on 1242 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is LiveAgent and how does it work?

Discover the ultimate customer service solution tailored for small and medium businesses with multifaceted platform, designed to streamline the support and engagement processes. The software simplifies customer interactions by seamlessly converging various communication streams—converting emails into trackable tickets, facilitating real-time conversations through a chat messenger, and efficiently managing phone calls with routing and callback features. Ensuring round-the-clock availability, the platform offers unparalleled 24/7 support in 39 languages. The integration of gamification elements like Rewards and Badges motivates support team to excel, while the mobile app ensures accessibility on Android and iOS devices, keeping connected in minutes. Social media connectivity with platforms like Facebook and Twitter empowers to keep a pulse on the brand's online presence and swiftly attend to client inquiries. Elevate business's customer service experience with the versatile help desk software.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 82%
  • Momentum 64%
  • Popularity 93%

LiveAgent Pricing

  • Free Trial Available
  • Starts at $9.0.

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TeamSupport logo
Better Support, Better RoI 4.3 Based on 431 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is TeamSupport and how does it work?

TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices, resulting in better RoI. From customer management to ticket management, products and inventory, collaborations, integrations, customer self-service, and reporting and analytics, this B2B customer support software solution is all about the ergonomics. Features like Customer Distress Index and Alerts, Issue Tracking, Built-in Live Chat and API built to support integration with internal systems, TeamSupport in a highly customisable, out-of-the-box solution for enhancing Business to Business support without losing focus of the end customer. TeamSupport comes with native integration functionality that lets you focus on your customers and a scalable help desk designed to suit to needs of any organisational setup.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 92%
  • Momentum 63%
  • Popularity 87%

TeamSupport Pricing

  • Free Trial Not Available
  • Starts at $35.0. Offers Custom plan.

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

osTicket logo
Manage tickets with ease 4.3 Based on 104 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is osTicket and how does it work?

osTicket is an open-source helpdesk management software solution that offers both IT asset management and ticket management within the same head. The software is most suited for small and medium-sized enterprise customers. It offers a built-in portal for customers to submit their tickets and track the request status. The auto-assign option helps in automatically routing incoming tickets to the most appropriate departments and members according to their descriptions. On successful submission of tickets, an automated email response is sent out to the customers to keep them posted about the latest update on the queries/issues. osTicket also offers an interactive dashboard and different reporting modules that allow teams to prepare customized reports. The data-rich reports are crucial for the IT department and can be used to gain complete insight into the helpdesk operations like ticket handling procedures, and staffing levels. Additional features such as powerful ticket filter, help topics library ticket locking mechanism to avoid dual response, etc. make os Ticket a complete helpdesk package for enterprises.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 83%
  • Momentum 64%
  • Popularity 83%

osTicket Pricing

  • Free Trial Available
  • Starts at $12.0. Offers Free-forever and Custom plan.

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Gorgias logo
An eCommerce helpdesk management service that facilitates the best customer experience 4.4 Based on 25 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Gorgias and how does it work?

Gorgias is an efficient customer service management software that is specially designed for online stores. The software enables businesses to deliver relevant solutions to customers’ problems within minutes. Brands also get to access all the customer relevant data at a centralised location, to proceed with seamless order editing, payment refunds and subscription modifications. It even helps to offer a personalised experience to individual visitors. Thus increasing the overall conversion rates and turning them into loyal buyers. Grogias enables online stores to respond to multiple questions asked by each customer, related to products that they see on different social media ads and posts. This helps to improve the overall engagement levels with individual clients and increase sales of related products. Moreover, a dedicated dashboard helps organisations to get a clear overview of sales generated by their business agents over social media answers, text messages and live chats on the website. Georgia, being hosted on the Google Cloud platform, uses a layered security model to keep brands as well as their customers’ data completely safe.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 80%
  • Momentum 62%
  • Popularity 87%

Gorgias Pricing

  • Free Trial Available
  • Starts at $10.0. Offers Custom plan.

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Kustomer logo
Customer Support That Goes Beyond Ticketing 4.2 Based on 372 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Kustomer and how does it work?

Kustomer is an efficient CRM solution that helps enterprises deliver robust support services to their clients. Powered by AI and process automation, the software goes beyond ordinary ticketing systems, standardising repetitive tasks such as contextualising conversations or sending a basic response. Thus enabling the support team to focus their energy on other relevant tasks. The intelligent system identifies subject matter within every inbound conversation and gets individual customers routed to the right resource. It also allows supervisors to track and intervene during live conversations, if needed. With the flexible software, enterprises can allow their customers to reach out from anywhere, at any time, using the channel of their convenience. Further, with Kustomer organizations get access to AI powered productivity tools, which ensures greater levels of collaboration, segmentation and content management. The software provides comprehensive data security through AWS in certified data centres. It applies security checks, third-party monitoring, to endure data security right at the code level as well as through the entire software development process.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 78%
  • Momentum 65%
  • Popularity 88%

Kustomer Pricing

  • Free Trial Available
  • Starts at $29.0.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Kayako logo
Robust help desk tool for quality customer support 3.6 Based on 571 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Kayako and how does it work?

Kayako is a help desk software as well as a CRM software for keeping both internal team and customers happy. You can monitor customer conversation and queries over any preferred social media channel and facilitates in personalizing customer service. It offers ecommerce support as well. This internal help desk software offers support in diverse arenas like IT, finance & HR. Kayako features live chat, help center ticket and email facilities. It further has the login only Help Center that helps users answer their own queries. It can automate workflow, has virtual forms to fetch the info it requires, offer canned response, generate reports, create user profile, can map customer journey etc.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 81%
  • Momentum 64%
  • Popularity 88%

Kayako Pricing

  • Free Trial Available
  • Kayako Offers Free-forever and Custom plan.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Vision Helpdesk logo
Fully-featured multi-channel help desk software 4.5 Based on 151 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Vision Helpdesk and how does it work?

Vision Helpdesk is an all-in-one multi channel help desk software.This customer support help desk tool assist support desk or customer support agents in receiving, processing and responding to service or incident requests.With the help of this software, you can centralize your entire customer communications via phone, chat, e-mail, web portal, facebook twitter etc. Vision Helpdesk provides attractive help desk features like ticketing, blabby – staff collaboration, help desk ticket billing, help desk gamification, task management knowledge base management, help desk automation, time tracking, SLA rules and ticket escalation, supports multi language, customer support survey etc.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 82%
  • Momentum 64%
  • Popularity 85%

Vision Helpdesk Pricing

  • Free Trial Available
  • Starts at $12.00.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Reamaze logo
Connect and help your customer in real-time 4.6 Based on 429 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Reamaze and how does it work?

Reamaze is an integrated customer service, live chat and helpdesk platform for online businesses that help them to deliver better service and engagement. The platform consolidates all the customer support channels and makes them respond faster. Reamaze combines live chat, email, video call, mobile SMS, social media VoIP and push notification conversations seamlessly so that the support team can focus on providing amazing customer experiences. It also helps teams to collaborate using assignments, notes and shared views. The platform’s help desk allows users to access multiple storefronts and websites, so they could easily connect with their customers. It also helps to attract and convert more customers using modern chat features, dealing with them in real-time and sending targeted messages for better engagement. Reamaze includes a live dashboard that monitors browsing activity, shopping data and geolocation on the brands’ site and messages them directly.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 82%
  • Momentum 66%
  • Popularity 84%

Reamaze Pricing

  • Free Trial Available
  • Starts at $27.55. Offers Custom plan.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Salesforce Service Cloud logo
Making customer experience smoother 4.6 Based on 1545 Ratings
Start Free Trial Get Buyer Checklist + Add to Compare

What is Salesforce Service Cloud and how does it work?

Salesforce Service Cloud is help desk software that allows customers to obtain answers quickly by connecting them to knowledge articles, account information, and community members. It's an all-in-one platform that allows you to link everything from your client data to your service specialists. You may use Salesforce Service Cloud to include AI-powered chatbots to quickly answer client issues. With Slack and Service Cloud, you can provide a personalized, all-digital experience for your consumers. It allows for cross-company case swarming, which speeds up the resolution of issues. You can bring together teams to respond quickly to issues involving several customers. By intelligently exposing relevant messages, files, channels, and people, you can turn every agent into an expert. You can support customer interactions across all channels using Salesforce. It helps you because you may use intelligent workflows to automate company activities and use smart productivity tools to improve call center administration. Furthermore, every client engagement generates shared, actionable insights. You can easily increase revenue and upsell by utilizing the power of AI.

Read More

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 93%
  • Momentum 64%
  • Popularity 64%

Salesforce Service Cloud Pricing

  • Free Trial Available
  • Starts at $25.00.

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed