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Showing 61 - 14 of 123 Products

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ThriveDesk logo
The Best Way to Support Your Customer Write a Review
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What is ThriveDesk and how does it work?

As an SMB, your brand image, mission and values are hugely represented by your customer service. With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 64%
  • Popularity 76%

ThriveDesk Pricing

  • Free Trial Available
  • Starts at $6.67.

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpNinja logo
Streamline customer experience management in the best possible way Write a Review
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What is HelpNinja and how does it work?

HelpNinja is a simple and effective tool for executing helpdesk related tasks. It does not comprise complicated portals & ticket IDs and thus, turns out to be a simple and informative way of conversation between the client and his customer base. The communication window resembles that of emails but it is entirely secured with a powerful backup system to eliminate loss of data. All conversations across different teams, brands and emails are accessible via a single login and thus, on a single platform. The mailboxes are all a click away from efficient categorisation and management. The customer conversations can be collaborated on by active team members who can effectively categorise and divide assignments according to urgency. Workflows allow businesses to set up automation and handle tasks with enough accuracy and speed. Additional features include notifications via email and Slack. Clients can also keep a track of their customer experiences with real-time satisfaction ratings. Advanced search helps in keeping a track of important emails, conversations and customers, besides monitoring answers related to customer-generated queries with smart keyboard shortcuts.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 60%
  • Momentum 62%
  • Popularity 68%

HelpNinja Pricing

  • Free Trial Available
  • Starts at $29.00.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SeamlessDesk logo
Cloud-based multi featured help desk software 3.8 Based on 37 Ratings
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What is SeamlessDesk and how does it work?

SeamlessDesk help desk software comes loaded with an array of suitable help desk features.One of the most attractive fact about this software is that it does not comes with high cost package plans for availing the features that best suit your business needs.Unrestricted access to all the essential help desk features is enjoyed by users. The software can streamline all your business customer support goals.The software also offers powerful inventory management tools. SeamlessDesk software features alerts or escalation, automated routing, community forums, contract / SLA management, incident management, knowledge base, known issue management, ticket management etc.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 64%
  • Momentum 65%
  • Popularity 69%

SeamlessDesk Pricing

  • Free Trial Available
  • Starts at $57.00. Offers Free-forever plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Adereso Helpdesk logo
Customer Services Made Simple Write a Review
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What is Adereso Helpdesk and how does it work?

Adereso Helpdesk software s a platform used to receive your customers 'questions in one place for better experiences. The software offers tools to track messages with our ticket system to improve agent performance and simplify your customer service tasks. Collaborate with team and generate reports to measure business performances across channels. Small, Medium companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 60%
  • Momentum 64%
  • Popularity 78%

Adereso Helpdesk Pricing

  • Free Trial Available
  • Starts at $41.00. Offers Custom plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tactful AI logo
A Customer Experience Platform Write a Review
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What is Tactful AI and how does it work?

Tactful Unified Cognitive Customer Experience Platform (UCX) offers comprehensive omnichannel customer support. The software provides ticketing, CRM, unmatched AI & automation technology solutions that are proven to help you organize & manage operations. It integrates with Zapier, Shopify, Mitel, and more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 66%
  • Popularity 78%

Tactful AI Pricing

  • Free Trial Not Available
  • Tactful AI Offers Custom plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

eDesk logo
Revolutionizing Customer Service with AI-Powered Efficiency! Write a Review
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What is eDesk and how does it work?

Empower business with eDesk, the AI-powered customer service software designed for the modern marketplace. It eliminates the need to juggle multiple tabs or depend on external integrations by consolidating all customer interactions into one smart inbox, regardless of selling. eDesk's unique capability to link each message to the corresponding order and complete customer history allows for unprecedented clarity and efficiency in managing customer relations across EVERY sales channel. Personalization scales effortlessly as it allows for automated incorporation of customer-specific data in responses, leading to higher customer satisfaction and loyalty. Enrich customers service team's performance and job satisfaction with eDesk’s AI-driven automations while providing customers with fast, tailored responses, around the clock. Ensure swift, accurate resolution of queries the first time, augmenting customer experience. Additionally, eDesk offers a comprehensive toolkit for teamwork, enabling both manual and automatic engagement of colleagues for optimal resolution and tracking. Harness the full power of eDesk's real-time reporting to stay informed on every facet of the customer operations, positioning business at the forefront of customer service excellence.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 60%
  • Momentum 60%
  • Popularity 78%

eDesk Pricing

  • Free Trial Available
  • Starts at $89.0. Offers Custom plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

EvantoDesk logo
Process customer emails at speed 5 Based on 9 Ratings
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What is EvantoDesk and how does it work?

Simon looked at all of the available help desk software on the market and quickly discovered that none of it had been built for SMEs; it was all too complicated to configure and use.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 91%
  • Reviews 73%
  • Momentum 60%
  • Popularity 69%

EvantoDesk Pricing

  • Free Trial Available
  • Starts at $15.00.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Spiceworks Help Desk logo
THE help desk software for IT 4.3 Based on 593 Ratings
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What is Spiceworks Help Desk and how does it work?

Spiceworks Help Desk has an SWZD ticketing system with new tech stack makes the newest Help Desk Server and Cloud Help Desk application simple, easy-to-use, and faster. Keep up with user requests, track ongoing projects, and get ahead of the next fire drill. Setup is easier than a reboot! After all, no sense wasting a bunch of time learning how to use your help desk software. First ticket management software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 72%
  • Momentum 60%
  • Popularity 64%

Spiceworks Help Desk Pricing

  • Free Trial Not Available
  • Spiceworks Help Desk Offers Free-forever and Custom plan.

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SmarterTrack logo
Lower support costs 4 Based on 14 Ratings
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What is SmarterTrack and how does it work?

Deliver unparalleled customer service, improve productivity, reduce overall support and customer service costs, and consolidate all communication in one location, for analysis and compliance needs. SmarterTrack help desk software allows you to improve customer service while better utilizing employees across your business.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 91%
  • Reviews 66%
  • Momentum 63%
  • Popularity 65%

SmarterTrack Pricing

  • Free Trial Available
  • Starts at $20.00.

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ClearFeed logo
ClerFeed - A Support Platform Build for Slack Write a Review
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What is ClearFeed and how does it work?

In today's fast-paced business world, customer service is more important than ever. That's why ClearFeed is here to revolutionize the way they manage customer requests. With this innovative platform, they can easily streamline all incoming requests into one simple queue, making it easy to prioritize and address each one promptly. This powerful AI technology flags requests that require immediate attention, ensuring that no customer concern goes unnoticed. And with the ability to update request statuses and assign ownership, their team can work together seamlessly to provide top-notch service to every customer. ClearFeed is designed to empower their customer service team to handle incoming requests efficiently and effectively. By centralizing all customer communication in one platform, they can ensure that no request slips through the cracks. Don't settle for mediocre customer service elevate their team's capabilities with ClearFeed. Join the growing number of businesses who trust ClearFeed to help them provide exceptional service to their customers. With ClearFeed, managing customer requests has never been easier. So why wait? Upgrade their customer service game today with ClearFeed.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 62%
  • Popularity 74%

ClearFeed Pricing

  • Free Trial Available
  • Starts at $15.0. Offers Free-forever and Custom plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Simplydesk logo
Servicedesk & Asset management Write a Review
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What is Simplydesk and how does it work?

Servicedesk, IT Asset Management & Network Inventory, Movable Asset Management & Physical Inventory. SaaS pricing includes hosting, backups, updates and email assistance. Hosting in secure DATA CENTERS in France and Canada for SAAS mode. In SAAS mode, for example, the price for an infrastructure of 2000 assets including the Asset Management, Physical inventory modules would be €43/month, billed annually. Discount according to quantity. Equipment and labels not included

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 88%
  • Reviews 60%
  • Momentum 63%
  • Popularity 77%

Simplydesk Pricing

  • Free Trial Available
  • Simplydesk Offers Custom plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

EngageBay Helpdesk System logo
A Ticketing System to Collect And Manage Customer Support Requests At One Place Write a Review
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What is EngageBay Helpdesk System and how does it work?

EngageBay Helpdesk System prioritizes and solves customer support tickets in minutes using a simple help desk software. It answers as many tickets from one interface with no limitations on tickets at all. The system helps to track every customer interaction in one place so that support agents are empowered to give great customer experience. The custom ticket view feature helps agents deliver the best customer support by helping users organize tickets by grouping them into lists that are based on different criteria. Users can create a view for solved tickets, new tickets, and pending tickets. Views help them determine which tickets need attention so that users can plan accordingly. It allows users to view all open, pending, and unresolved tickets easily and get a complete understanding of the support processes and numbers through the powerful tracking system. If users aren’t satisfied with the predefined views, then it lets users create new views based on conditions like type, status, updates or last created.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 60%
  • Momentum 62%
  • Popularity 63%

EngageBay Helpdesk System Pricing

  • Free Trial Not Available
  • EngageBay Helpdesk System Offers Free-forever plan.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Keeping logo
Gmail Inbox Sharing Made Easy! 4.5 Based on 42 Ratings
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What is Keeping and how does it work?

Gmail's Keeping feature makes it easy to manage customer support from within Gmail. Create and assign tickets, track response times, and gain insights to help improve operations. Automatically assign tickets, set priority and tags, or change ticket statuses based on the content of support requests. Connect Keeping to Shopify and view customer's order info inside Gmail. Streamline operations and free up time for more important tasks with this time-saving tool. Get the most out of the customer support operations and help the team deliver the best service.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 82%
  • Reviews 60%
  • Momentum 64%
  • Popularity 77%

Keeping Pricing

  • Free Trial Available
  • Starts at $8.00.

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Plumsail HelpDesk logo
The smart helpdesk for you 4.7 Based on 5 Ratings
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What is Plumsail HelpDesk and how does it work?

Plumsail HelpDesk is an advanced help desk tool developed to assist online businesses in sending tickets to external websites with attachments and a mobile-friendly view. It allows you to generate tickets and get reports on your support team's performance, and E-mail communications from your customers display in HelpDesk right away. With Plumsail HelpDesk, you can automate repetitive activities using triggers and schedules. With the assistance of a unique web-widget for external sites, customers no longer need to leave your site to submit tickets since they can do so using the ticket submission form. You can customise triggers, ticket views, templates, forms, reports, statuses, and the appearance of your HelpDesk with Plumsail. Users can provide solutions to the most frequent queries to assist their consumers using the knowledge base. With your HelpDesk data, you can evaluate the efficiency and intensity of HelpDesk use, each agent's own productivity, identify the most active requesters, and do other types of data analysis too with Plumsail HelpDesk. Additionally, using Microsoft Flow, you can connect your help desk to social media and other sources.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 88%
  • Reviews 66%
  • Momentum 63%
  • Popularity 66%

Plumsail HelpDesk Pricing

  • Free Trial Not Available
  • Plumsail HelpDesk Offers Custom plan.

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Ameyo Fusion CX logo
Experience unified help desk monitoring with omnichannel interaction solution 2.8 Based on 2 Ratings
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What is Ameyo Fusion CX and how does it work?

Ameyo Fusion CX is an omnichannel help desk ticketing software that allows agents to handle customer support tickets across various channels from a unified interface. It helps admins track all of their customer support queries and assign or rout them to the right agent. With this ticketing software, companies can support customers on their preferred channels whether it’s email, voice, chat or social media. Ameyo Fusion CX helps users to define their own business-specific configurations, customize their dashboards and reports, create their own rules, manage their business prompts and more. It also works as collaboration software, enabling team members to communicate and interact with each other. Ameyo Fusion CX can be integrated with pre-existing business tools to increase its usefulness. With features like screen pop, toolbar integration, two-way synchronization of information, agents get to draw customer-related information in real-time while answering their calls to improve the overall experience.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 82%
  • Reviews 71%
  • Momentum 63%
  • Popularity 81%

Ameyo Fusion CX Pricing

  • Free Trial Not Available
  • Ameyo Fusion CX Offers Custom plan.

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Revelation helpdesk logo
Your customers deserve the best 4.1 Based on 9 Ratings
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What is Revelation helpdesk and how does it work?

Revelation helpdesk software, Convert and organize emails into tickets with our automatic "Email to Ticket" parser. The individually branded Self Service Interface provides a personalized experience for your end-users and their managers to log new tickets, view current tickets and dashboards. Connect with users and solve issues quickly using Live Chat.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 85%
  • Reviews 65%
  • Momentum 61%
  • Popularity 73%

Revelation helpdesk Pricing

  • Free Trial Available
  • Starts at $19.00. Offers Free-forever plan.

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Workhub Tasks logo
Automatic Ticket Generation Write a Review
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What is Workhub Tasks and how does it work?

WorkHub Tasks is the perfect combination of performance, productivity, and precision. It’s a revolutionary way to manage customer service and team collaboration by eliminating tedious, time-consuming tasks. With WorkHub Tasks users can effortlessly maintain a steadfast level of customer service. Unify all the desired channels into one organized and intuitive system. Enjoy comprehensive access to insights that facilitate proactive decision-making and a better understanding of customer needs all at the same time! Never worry about repetitive tasks again with WorkHub Tasks they’ll be simplified, automated, and effortless! That means streamlined decision-making processes, cost savings in overhead expenses, increased efficiency gains for the business operation as a whole, and the best possible outcomes for both the customers and team members. Experience next-level support performance with WorkHub Tasks. Increase satisfaction through improved service capabilities without sacrificing attention to detail or prioritizing one task over another. Transform how they do business today by reinventing how support interacts with customers tomorrow!

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 64%
  • Popularity 71%

Workhub Tasks Pricing

  • Free Trial Not Available
  • Starts at $39.00.

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Thena logo
Acquire, Service & Grow customers in Slack Write a Review
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What is Thena and how does it work?

Introducing Thena, the high-tech customer service solution designed to streamline communications and improve business productivity. Thena provides cutting-edge auto-detection of customer requests from thousands of Slack messages, as well as the ability to assign, close, convert, and review incoming customer requests. With Thena, you can gain valuable insights into customer interactions and take advantage of powerful features to reply from any platform. With Thena, no customer service request goes unresolved. Thena is the perfect solution for enterprises that want to maximize efficiency and boost customer satisfaction. Ideal for busy professionals, Thena offers a seamless, multi-channel support system that can help everyone achieve their goals with ease. Get Thena now and empower your business to provide exceptional customer service!

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 80%
  • Reviews 60%
  • Momentum 67%
  • Popularity 75%

Thena Pricing

  • Free Trial Not Available
  • Starts at $5.00. Offers Custom plan.

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Pulsedesk logo
Dependable Help Desk Software for Exceptional Customer Service Write a Review
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What is Pulsedesk and how does it work?

Introducing Pulsedesk – the revolutionary helpdesk system that will revolutionize how to manage customer requests! With Pulsedesk, can now efficiently collect, manage and analyze customer requests from all channels with a single ‘window’. Streamline the workflows and save valuable time by having a unified view of customer requests while being able to respond quickly with precision. This one-of-a-kind helpdesk system is designed to meet the needs of professionals who want to stay ahead of their customers’ needs. Pulsedesk offers an unbeatable combination of effortless setup along with robust features such as comprehensive reporting, customer segmentation and advanced filters. Its intuitive user interface makes it easy to use and its understanding of incoming tickets ensures that no request goes unanswered or overlooked. Plus, its seamless integration with the most popular solutions guarantee that all requests are handled quickly and accurately every time. Try it today and experience the power of universal helpdesks at the fingertips!

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 60%
  • Momentum 61%
  • Popularity 68%

Pulsedesk Pricing

  • Free Trial Available
  • Starts at $8.00.

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Little SaaS Communication logo
Customer Helpdesk Platform 5 Based on 1 Ratings
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What is Little SaaS Communication and how does it work?

Communication is An all-in-one team collaborative platform built on unified data and streamlined processes so it can resolve more conference quickly.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 83%
  • Reviews 64%
  • Momentum 63%
  • Popularity 78%

Little SaaS Communication Pricing

  • Free Trial Not Available
  • Starts at $30.00. Offers Free-forever and Custom plan.

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