Thryv Reviews

User Rating

4.5/5 (Based on 2,639 Ratings)

Rating Distribution

Excellent
79.9%
Very Good
4.7%
Average
2.6%
Poor
12.4%
Terrible
0.4%

User Sentiments

Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation

Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication

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Review Summary

Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing.

Pros

Streamlined platform: Thryv combines various business tools into a single, userfriendly interface, enhancing efficiency and simplifying operations.
Customizable solutions: Thryv offers tailored solutions that cater to the unique needs of different businesses, ensuring a personalized fit.

Cons

Limited integrations: While Thryv offers integrations with popular apps, the range of available integrations may be limited compared to some competitors.
Occasional user interface issues: Some users have reported experiencing occasional glitches or navigation challenges within the Thryv platform.

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Reviews

Verified User in Medical Practice

October 7, 2026 Source: G2.com

Set-It-and-Forget-It Simplicity with a Phenomenal All-in-One Portal

What do you like best about Thryv?I can set it and forget it. The all in one portal is phenomenal!What do you dislike about Thryv?The only thing I don’t like is that I can’t post a video and an image in the same post. I had to do it through Meta instead.What problems is Thryv solving and how is that benefiting you?We’re bringing in new patients every day now that we have an online presence.

Joe F

October 7, 2026 Source: G2.com

Friendly, Caring Team That’s Always Helpful

What do you like best about Thryv?The team is very friendly, caring, and helpful.What do you dislike about Thryv?The results are clearly visible, which I appreciate. However, the dashboard doesn’t tell the whole story and leaves out some important context.What problems is Thryv solving and how is that benefiting you?Increasing the awareness of my business.

Josef L

October 6, 2026 Source: G2.com

Easy to Navigate and Refreshingly Simple

What do you like best about Thryv?.easy to navigate and not overly complicatedWhat do you dislike about Thryv?Nothing yet still onboarding so to early to sayWhat problems is Thryv solving and how is that benefiting you?Listing on numerous directories and scheduling posts

Verified User in Accounting

October 6, 2026 Source: G2.com

Thryv Is User-Friendly and Time-Efficient

What do you like best about Thryv?I use Thryv to receive and pay our Yellow Pages invoicesWhat do you dislike about Thryv?There is nothing that I can think of that I do not like.What problems is Thryv solving and how is that benefiting you?Invoices come in electronically and it's easy to pay them.

Chris A

August 25, 2026 Source: G2.com

SEO Program That Truly Boosted Our Website

What do you like best about Thryv?Their SEO program has really made a difference for our website!What do you dislike about Thryv?nothing is wrong with it at all its a very good programWhat problems is Thryv solving and how is that benefiting you?When people interact with your website, they can actually change it.

Michelle A

August 7, 2026 Source: G2.com

Easy to Use, All Accounts in One Place, and Responsive Support

What do you like best about Thryv?Easy to use, with all my accounts available in one place. The staff was helpful, and they always responded in a timely manner whenever I had a question.What do you dislike about Thryv?So far, I haven’t found anything about this product that I don’t like.What problems is Thryv solving and how is that benefiting you?We manage several social media accounts, and posting to each one used to be time-consuming because I had to log in separately and publish on every platform. Now it’s all in one place, which makes posting much easier and faster.

Dwayne K

August 6, 2026 Source: G2.com

Fantastic and comprehensive product, service and support.

What do you like best about Thryv?Thryv seems to have everything covered and they continue to build additional software and programs that integrate into their software to make your job painless. Using AI to create ads and to post my ads has been a real game changer.What do you dislike about Thryv?It was difficult at first to understand why I had a one on one person to talk with all the time. However he's an excellent navigator like a personal assistant.What problems is Thryv solving and how is that benefiting you?Automation and marketing are fantastic. Having Thryv manage my website and google page makes my job effortless. My SEO /AIO has gone through the roof. I am seen now.

Tony S

July 28, 2026 Source: G2.com

SMS messages to my audience Thryv is the Leader in Keeping Your Business Profitable

What do you like best about Thryv?Since they were Keap, they have continued to improve their interface, options, and usability, as well as their EXCELLENT customer support.What do you dislike about Thryv?The challenges with formatting emails and the lack of flexibility in designing order forms and landing pages. Recommendations to others considering Thryv?What problems is Thryv solving and how is that benefiting you?Keap is making it easier to get emails and

Scott E

July 14, 2026 Source: G2.com

Exceptional Support, Simplified Marketing Solutions

What do you like best about Thryv?

The biggest thing that I've liked about Thryv is that Jessica was fantastic throughout the process. I never felt like she was trying to sell me something. Instead, she took the time to listen and understand my business and recommend services that actually fit my needs. That made a big difference. And then once I got started, Ashley helped me get up to speed on the platform. She has been incredibly patient and knowledgeable and always willing to help. She even jumped in on a Zoom call the other week when I was checking in with Jessica and Jessica reached out to her. And she made the time to help us with some things, and she wasn't even scheduled to meet. That level of customer service is hard to find. So working with the Thryv team has been a great experience from start to finish. If you're a business owner looking to get more out of your marketing dollars while working with people who genuinely care about your success, I highly recommend Thryv. The initial setup of Thryv was extremely easy. Ashley was part of that onboarding process, and she just walked me through it step by step. Super, super simple. I would say it easily 10 out of 10.

What do you dislike about Thryv?

I guess I wish the social media content manager could reach out to more of my groups in Facebook.

What problems is Thryv solving and how is that benefiting you?

Thryv optimizes my Google business profile and lets me respond to Google reviews directly, helping me give better responses.

Heather W

July 3, 2026 Source: G2.com

Keap/Thryv has helped me grow my business in ways I never thought I could

What do you like best about Thryv?

Keap allows small business owners like me to build systems and automation to run, grow, and scale our businesses. As a solopreneur just starting out, I couldn’t hire an assistant to help me schedule appointments or send out emails, and I was losing potential clients because I wasn’t following up consistently. My business felt chaotic.

What do you dislike about Thryv?

Recommendations to others considering Thryv?

Keap helped me create processes that run practically on autopilot, so I can focus on working on my business while still serving my clients. It’s like having a couple of extra employees.

What problems is Thryv solving and how is that benefiting you?

Thryv Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Thryv?

Review Summary

Pros

Cons

Verified User in Medical Practice

Joe F

Josef L

Verified User in Accounting

Chris A

Michelle A

Dwayne K

Tony S

Scott E

Heather W

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