Tevatel is an AI-powered cloud communication platform built for businesses that want to stay ahead of rising customer expectations and not spend years trying to get there. AI voice agents handle inbound and outbound calls around the clock without human intervention. AI chatbots respond to customer queries instantly across every channel. And AI quality auditing analyses every interaction automatically, so businesses always know how their team is performing. Alongside these, the platform includes cloud contact center software, click-to-call, and WhatsApp Business API, all working together in one unified place.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Chatbot
Transfers/Routing
Query Suggestions
Pre-Configured Bot
Language Detection
For Sales/Marketing
Code-free Development
Automated Responses
Augmented Analytics
AI/Machine Learning
Natural Language Processing
Generative AI
AI Copilot
An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.Lead Capture
Provides webhooks and integrations to capture lead informationAdvanced Automation
Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Real-time Data Sync
Allows to synchronize with other systems for up-to-date information across platformsOmnichannel Customer Engagement
Unified management of customer interactions across multiple channels, including web, mobile, and social media.Predictive Analytics
Advanced analytics for predicting outcomes based on performance and historical data.Dedicated Phone Line Integration
Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call trackingIoT Integration
Leveraging Internet of Things devices for enhanced data collection and analysisCustomer Segmentation
Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leadsOpportunity Management
Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.Sales Force Automation
Streamlined management of the sales cycle from lead to closeCustomization
Helps to customize the system for use in industry-specific use casesOrder Management
Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic wayCall Transcripts
Transforms call audio into easily searchable transcriptsCall Metadata
Captures caller details, time, campaign source, and deviceCall Recording
Facility to record calls with a set of conditions and complianceAttribution
Track and allocate credit to touchpoints throughout the conversion journey.Call Routing
Directs calls to the appropriate agent or departmentDynamic Number Insertion (DNI)
Assigns unique phone numbers to campaigns/channels to track calls.Security and Privacy Compliance
Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.Analytics
Allows integration with other analytical tools or has it inbuiltFree Trial
Not available
Growth $249.00 $249.00 per month
Scale $399.00 $399.00 per month
Enterprise Custom
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Disclaimer: The pricing details were last updated on 20/04/2026 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Tevatel Pricing
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Tevatel used for?
Tevatel is Call Center Software. Tevatel offers the following functionalities:
Learn more about Tevatel features.
What are the top alternatives for Tevatel?
Here`s a list of the best alternatives for Tevatel:
What is the best Call Center Software?
When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:
Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.
Vendor Details
Founded : 2019Social Media Handles
Not available
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