NetHelpDesk is a versatile, ITIL (Information Technology Infrastructure Library) aligned helpdesk software, consisting of everything from ticket tracking and customer relationship management, to stock control and self-service, also with reporting capabilities. With the NetHelpDesk software, you can keep an up-to-date service catalogue to take care of all the various service requests available to your customers. The software also enables you to simplify the resolving of user access issues without needing administrator authorization, thanks to its self-service password reset tool. With this you can continue to provide uninterrupted access to the system and help users easily manage their security. Another important feature of this helpdesk software is that it helps you to manage all the different channels of ticketing your customers expect. This feature extends to live chat where you can assist your customers and offer the highest level of service. The NetHelpDesk software is very adaptable and reliable throughout an extensive range of various industries and is available on various devices – Windows phone, Android, iPhone, BlackBerry, Tablets and Windows PC.
Read morePricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
Concurrent Calling
Allows to place more calls simultaneously without reducing call quality.Free Trial
Available
Pricing Plans
NetHelpDesk $20.80 $20.80 per user / month
Starts from $20.8 per Aagent per Month (Cloud or On Premise)
30-day Free Trial is available
Features
Contact the vendor to get the latest pricing detail.
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Disclaimer: The pricing details were last updated on 14/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about NetHelpDesk Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Reporting Suite
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What is NetHelpDesk used for?
NetHelpDesk is Help Desk Software. NetHelpDesk offers the following functionalities:
Learn more about NetHelpDesk features.
What are the top alternatives for NetHelpDesk?
Does NetHelpDesk provide API?
Yes, NetHelpDesk provides API.
Vendor Details
Stowmarket, United Kingdom - IP14 1DPSocial Media Handles
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