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NetHelpDesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

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Disclaimer: The pricing details were last updated on 14/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • NetHelpDesk pricing starts at $20.8/month, which is 9% higher than similar services.

  • 65% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

NetHelpDesk FAQs

How much does NetHelpDesk cost?

The pricing for NetHelpDesk starts at $20.80 per user per month. NetHelpDesk has a single plan:

Does NetHelpDesk offer a free plan?

No, NetHelpDesk does not offer a free plan.

Learn more about NetHelpDesk pricing.

Compare NetHelpDesk Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
NetHelpDesk NetHelpDesk 20.8 per month per user NetHelpDesk Pricing
Freshdesk Freshdesk 15 per month per user + Freshdesk Pricing
SysAid SysAid - - - + SysAid Pricing
Zoho Desk Zoho Desk 7 per month per user + Zoho Desk Pricing
Help Scout Help Scout 20 per month per user + Help Scout Pricing
LiveAgent LiveAgent 9 per month per user + LiveAgent Pricing
TeamSupport TeamSupport 35 per month per user - TeamSupport Pricing
osTicket osTicket 12 per month per user + osTicket Pricing
Jitbit Helpdesk Jitbit Helpdesk 24.92 per month - + Jitbit Helpdesk Pricing
Gorgias Gorgias 10 per month - + Gorgias Pricing

Free Software Alternatives to NetHelpDesk

NetHelpDesk Alternatives

View All NetHelpDesk Alternatives

NetHelpDesk Features

Help Desk Features

Unique Features

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

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