Freshdesk Customer Success is a customer success management software that helps software and subscription companies to prevent customer churn and strengthen customer relationships. The platform offers complete visibility into customers’ subscription metrics with the help of proactive workflows for renewals, onboarding and other tasks. Freshdesk Customer Success automatically alerts users about the available opportunities for finding and retaining customers. It also helps users convert more upsells, cross-sells and trials. With this software, companies can quickly understand the reason why their customers are churning. They can get an early warning about the customer churn and successfully manage renewals in real-time. By offering customers’ metrics, Freshdesk Customer Success software enables users to engage and intervene with the right customers and achieve the best business outcomes for the users and customers. In this way, the software enables users to easily manage important milestones in their customer lifecycle, which ultimately helps them to reduce customer churn and improve customer value.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Subscription )
Pricing Plans
Estate $79.00 $95.00 per user / month
Yearly Plan billed annually
Platform $499 Per month, billed annually or $625 / month, billed monthly
Features
Forest $129.00 $150.00 per user / month
Yearly Plan billed annually
Platform $749 Per month, billed annually or $950 / month, billed monthly
Features
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Learn more about Freshdesk Customer Success Pricing.
Introducing Fresh...
IT adminstration
Accounts 360
Create Task Group
Alerts
App Authentication
Integrate Freshdesk
What are the top alternatives for Freshdesk Customer Success?
Does Freshdesk Customer Success provide API?
Yes, Freshdesk Customer Success provides API.
Vendor Details
San Mateo, California Founded : 2010Contact Details
+1 (855) 747 6767
https://www.freshworks.com/customer-success-software/
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