MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
The platform for customer success
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Deep Dive with Clara AI
Gainsight CS is a customer success system that analyzes the customer journey across many channels to help firms streamline activities such as onboarding, retention, support, workflow management, and more. Managers can use video tutorials, walk-throughs, and other support resources to manage the training and implementation of new operations on the platform. White-label capabilities are included in Gainsight CS, allowing businesses to design customised surveys using templates, issue automatic follow-up reminders, and evaluate client replies using machine learning and text analytics. Account planning, interaction tracking, targeted campaigns, alerts, goal management, and more are just a few of the capabilities available. Furthermore, a video messaging tool allows users to make and distribute short movies to customers in order to increase consumer interaction. Gainsight CS allows teams to communicate client updates, insights, notes, emails, and to-do lists with external and internal stakeholders, allowing for better cooperation. It also integrates with HubSpot, Microsoft Dynamics 365, Salesforce, SAP CRM, Slack, Google Analytics, and SurveyMonkey, among other third-party services.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Essentials Custom
For growing businesses and Customer Success organizations looking to start fast.
Features
Enterprise Custom
The full power of the industry’s leading CS platform.
Features
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Learn more about Gainsight CS Pricing
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Onboarding Succes...
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Does Gainsight CS provide API?
No, Gainsight CS does not provide API.
Vendor Details
San Francisco, California Founded : 2009Social Media Handles
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