Custify Pricing, Reviews and Features (April 2024)

About Custify

Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. This most successful accounts are likely to expand. Reach out to them to upsell and grow business. Never wonder who to talk to or when. Automatically created tasks give an actionable way forward every day. Automate low-touch customer success workflows so can focus on white-glove tasks. Treat them as individuals by segmenting customer base into groups based on account details or usage.

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Pricing

Free Trial Not Available
Starts at $999.00.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Freelancers
Individuals

API Support

Available

Modes of Support

Online

Custify Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

PROFESSIONAL $999.00 $999.00

Features

Up to 3 full users
100 view-only users
Ser vice Level: Gold
Starter Success Management

Disclaimer: The pricing details were last updated on 09/01/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Custify Pricing.

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Custify Reviews

User Rating

4.8/5 (Based on 514 Ratings)

Ratings Distribution

Excellent
86%
Very Good
12.6%
Average
1%
Poor
0.2%
Terrible
0.2%

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Review Summary

Users appreciate Custify's user-friendly interface, comprehensive features, and excellent customer support. Its ticketing system, knowledge base, and customer segmentation tools receive particular praise. However, some users have reported occasional bugs and glitches, and a few find the reporting and analytics capabilities to be lacking in depth. Overall, Custify is a well-regarded customer support platform that helps businesses deliver exceptional customer service.

Pros

Centralized customer information management for a comprehensive customer view.
Streamlined customer service processes for improved efficiency and productivity.
Realtime analytics and reporting for datadriven decisionmaking.