Home/Service Desk Software/Freshservice/Alternatives
Updated on: September 23, 2020
Freshservice An IT project management software
(1267 Ratings) Write Review
SW Score Review in Progress

Freshservice Alternatives and Competitors

- (9 Alternatives found)

A comprehensive list of competitors and best alternatives to Freshservice.

Top 5 Freshservice Alternatives


Unique ITSM Solution with Multiple Service Desk Features
(744 Ratings)

SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT... read more


A robust issue tracking and project management software
(14,625 Ratings)

Jira is among the most popular product management software that's used by organizations to streamline the software development process. Teams can use the product to keep everyone aligned during the entire development lifecycle, right from planning and prioritizing the tasks to releasing them. With... read more


Redefining your customer support
(4,805 Ratings)

A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel... read more


Service Desk Tool For Trello

Hipporello is a service desk tool for Trello users that connects their customers and employees to other departmental teams, such as Support, IT, and Business. The tool works by creating Trello cards through online forms and inbound emails. Such forms function as a link between Hipporella’s... read more


A Service Desk for Business
(34 Ratings)

atSpoke software is a platform used to increase team's productivity in Slack with AI tool. Manage your tickets with search (filter) and triage requests quickly with custom lists, status and tags. Collaborate with your team with access control on tickets with private notes. Measure the performance... read more

Products Similar to Freshservice

EV Service Manager

Enterprise Service Management
(90 Ratings)

EasyVista Service Manager Service Manager is a proven ITSM software with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Improve your IT maturity with Service Manager's robust... read more

Ivanti Service Manager

Build Business with ITSM
(194 Ratings)

Ivanti Service Manager is a cloud-optimized ITSM solution used to automate workflow of business. The software offers a compliant, and secure to manage incidents requests from any channel. Plan communication on any performance issues or potential problems to reduce errors and costs by managing... read more

Jira Service Desk

Automate Workflow with IT Service Tool
(1,121 Ratings)

Jira Service Desk is a Collaborative ITSM solution used to manage the services and support in minutes. Track and analyze all response activities and measure the Incident communication with custom automation rules to handle all your manual tasks. Manage your team's works with escalations,... read more

SolarWinds Service Desk

An IT service management (ITSM) solution
(1,254 Ratings)

SolarWinds Service Desk provides IT teams an easy to use and affordable ITSM solution based on ITIL best practices. SolarWinds Service Desk is a cloud-based, multi-tenant solution for the modern helpdesk. Streamline ticket management and issue resolution with time-saving workflows, ticket routing... read more

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