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Updated on: January 26, 2022
Freshservice Freshservice is an cloud-based service desk and IT service management (ITSM) solution helping 40000 businesses worldwide

Freshservice Alternatives and Competitors

(29 Alternatives found)

Top 5 Freshservice Alternatives

Jira Service Desk

Provide excellent service experiences to valuable clients for long term retention
(1,095 Ratings)

Jira Service Desk is an ITSM and IT service desk software, empowering organizations to deliver high-quality service experiences to their clients and employees in real-time. It acts as a high-velocity service request management tool, enabling enterprises to configure a self-service portal, make use... read more

Jira Service Desk Alternatives

ManageEngine ServiceDesk Plus

Flexible software to empower IT help desk
(349 Ratings)

ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable... read more

ManageEngine ServiceDesk Plus Alternatives

Ivanti Service Manager

Improve your IT service delivery
(207 Ratings)

Ivanti Service Manager is a flexible and cloud-optimized ITSM solution that helps organizations automate their business workflows besides modernizing service deliveries and beyond. The software makes business more compliant, efficient and secure by eliminating costly manual methods. Enterprises can... read more

Ivanti Service Manager Alternatives

Incident IQ

For K-12 asset management and service solution
(91 Ratings)

Incident IQ is a service management platform designed for K-12 schools that helps them with asset management, facilities maintenance solutions, help ticketing and more. The platform includes various features that help users easily manage their multiple business processes. iiQ Assets, the platform... read more

Incident IQ Alternatives


A compact software to deliver the best IT support
(118 Ratings)

Vivantio is an intuitive IT service management software for IT companies’ service teams. It helps companies to manage their core incident, client, change, problem, and asset management needs with the help of multiple tools. Service teams can create customizable tickets of different types... read more

Vivantio Alternatives

Products Similar to Freshservice

SunView ChangeGear

Deliver personalized and smart IT services
(79 Ratings)

SunView ChangeGear is an IT service management software that helps companies to deliver better customer services. The software comes with an intuitive and simple user interface that is easy to manage and navigate. It can be configured with drag and drop editing tools that can also be easily... read more

SunView ChangeGear Alternatives


The number 1 Identity Platform for you is here
(79 Ratings)

atSpoke, now acquired by Okta is an identity platform that enables you to take your customer and employee creativity to the next level with industry-leading identity and access management services. It makes registration and login for your apps as simple as possible, all while protecting and... read more

atSpoke Alternatives

Halo Service Desk

All in one service delivery solution for every business
(24 Ratings)

Halo Service Desk is an intuitive service desk software that enables companies to standardize and run their various processes from a single place. It centralizes the entire company under an all-inclusive cloud platform and allows teams to monitor their progress in a shared view. Halo Service Desk... read more

Halo Service Desk Alternatives

InvGate Service Desk

Get ITSM, help desk and ticketing solutions in one place

InvGate Service Desk is an advanced help desk, ITSM and ticketing software that helps companies to deliver exceptional service. The software provides service teams with an advanced ticketing solution that includes ITIL-ready functionalities and workflow automation. With its analytics, InvGate... read more

InvGate Service Desk Alternatives

Symantec ServiceDesk

An accurate service desk solution to manage your every workflow
(14 Ratings)

Symantec ServiceDesk is a futuristic service desk software that helps companies with automated incident response and quick problem solutions. It provides effective remediation for customer incidents, essentially managed changes and systematic problems. The software can be installed and configured... read more

Symantec ServiceDesk Alternatives
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