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About Symantec ServiceDesk

Symantec ServiceDesk is a futuristic service desk software that helps companies with automated incident response and quick problem solutions. It provides effective remediation for customer incidents, essentially managed changes and systematic problems. The software can be installed and configured quickly with the help of its wizard-driven user interface. It can be easily integrated with IT Management Suite, enabling users to reduce service interruptions, correct systematic issues, accelerate service restorations and reduce downtime. Symantec ServiceDesk delivers solutions that come with the capabilities of AIOps, DevOps and Business Management in one unified portal. Its Broadcom wireline solutions help users overcome technical challenges present at various levels of network infrastructure. In the case of data centre solutions, users get help in maximizing their uptime and server speed. The software protects digital infrastructure and data from various security threats coming at different levels. Companies get access to appropriate solutions regarding connectivity, performance, scalability and manageability issues that are essential for data-intensive applications running on either web or cloud.


Platforms Supported

  • Browser Based (Cloud)
  • Desktop App (Windows)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Symantec ServiceDesk Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 05/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Symantec ServiceDesk Pricing.

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Symantec ServiceDesk Reviews

User Rating

4/5 (Based on 14 Ratings)

Ratings Distribution

  • Excellent

  • Very Good

  • Average

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Symantec ServiceDesk FAQs

Does Symantec ServiceDesk provide API?

Yes, Symantec ServiceDesk provides API.

Symantec ServiceDesk Contact

Vendor Details

Mountain View, California

Contact Details

Not available

Social Media Handles

Not available


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