HEINZELMANN Service.Desk |
| Description | Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more | HaloITSM software is a platform used to meet the needs of your business. The software offers tools to manage incidents and meet SLAs to automate your workflows. The white label portal used to create an extension of your brand. Collaborate with teams to track, plan and raise tickets from knowledge base articles. Measure the performance of projects via simple dashboard. It integrates with Office 365, Active Directory, and more. Medium, Large companies make use of the software. Read more |
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From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users. |
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Starter $19.00 $29.00 per user / month Growth $49.00 $59.00 per user / month Pro $95.00 $115.00 per user / month Enterprise $119.00 $145.00 per user / month |
The ITSM System Others Enterprise Custom |
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| Company Details | Located in: San Mateo, California Founded in: 2011 | Located in: Stowmarket, England |
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+1 (866) 832-3090 https://www.freshworks.com/freshservice/ |
+44 (0)1449 833111 https://haloitsm.com/ |
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