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About Micro Focus Service Manager

Micro Focus Service Manager as an IT service management software is a scalable and extensible service desk platform that helps companies to resolve customer problems and scale business. The software comes equipped with functionalities like analytics, machine learning and automation capabilities that saves a lot of time and effort for services teams. It also reduces the down-ticket volumes and accelerates issue incident resolution time. Further, an engaging and modern self-service portal within the same improves customer autonomy and satisfaction. Micro Focus Service Manager is easy to deploy and execute, facilitating faster time to value and ROI. It can be deployed, upgraded and configured without any coding knowledge. The software’s machine learning and analytics capabilities enable agents to view, find and analyze trends and patterns in requests, incidents and other records. Micro Focus Service Manager automatically routes service requests, categorizes tickets and finds solutions quickly. It facilitates DevOps integrations to automate the process of the release build and deployment besides simplifying processes from development to production.

Screenshots & Videos

Dashboard and Reporting
Video Thumbnail
Video Thumbnail


Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Micro Focus Service Manager Pricing

Free Trial


Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 07/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Micro Focus Service Manager Pricing.

Micro Focus Service Manager Alternatives

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Micro Focus Service Manager Reviews

User Rating

4.2/5 (Based on 9 Ratings)

Ratings Distribution

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Micro Focus Service Manager FAQs

Does Micro Focus Service Manager provide API?

Yes, Micro Focus Service Manager provides API.

Micro Focus Service Manager Contact

Vendor Details

Newbury, England

Contact Details

Not available

Social Media Handles

Not available


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