Micro Focus Service Manager as an IT service management software is a scalable and extensible service desk platform that helps companies to resolve customer problems and scale business. The software comes equipped with functionalities like analytics, machine learning and automation capabilities that saves a lot of time and effort for services teams. It also reduces the down-ticket volumes and accelerates issue incident resolution time. Further, an engaging and modern self-service portal within the same improves customer autonomy and satisfaction. Micro Focus Service Manager is easy to deploy and execute, facilitating faster time to value and ROI. It can be deployed, upgraded and configured without any coding knowledge. The software’s machine learning and analytics capabilities enable agents to view, find and analyze trends and patterns in requests, incidents and other records. Micro Focus Service Manager automatically routes service requests, categorizes tickets and finds solutions quickly. It facilitates DevOps integrations to automate the process of the release build and deployment besides simplifying processes from development to production.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
Micro Focus Service Manager Custom
Features
Disclaimer: The pricing details were last updated on 07/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
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Does Micro Focus Service Manager provide API?
Yes, Micro Focus Service Manager provides API.
Vendor Details
Newbury, EnglandContact Details
Not available
https://www.microfocus.com/en-us/products/servicemanager/overview
Social Media Handles
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