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About Muble Chat

Muble Chat is a live chat software designed for websites and it offers immediate interactive chat sessions with one’s customers. The platform is dedicated to connecting with the customer support executive anytime without any interruption. The features include chat history, customizable chat widget, chat transferring, data encryption, bot support, analytics report, cloud synchronization, full-stack executive, and canned response. These features enable users to make their chat widget more personal and secure. The data encryption allows keeping the data of the visitor on the site, safe for future reference. The app’s agent panel is sleek enough to perform the task with ease. The software integrates the business processes while enabling you to outreach to your potential customers, thus broadening the customer base for the company. With the always-online provision of Muble Chat, it ensures that its users don’t miss any customers/clients on their websites. One can connect with numerous visitors simultaneously, without keeping anyone on hold. Pivoted to provide customer satisfaction and simultaneous business growth to the user, the software will help to gain acquisition, hence, leading to increased customer volume.

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    68%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Muble Chat Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Muble Chat Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 19/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Muble Chat Pricing.

Muble Chat Alternatives

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Muble Chat Reviews

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Muble Chat FAQs

What is Muble Chat used for?

Muble Chat is Live Chat Software. Muble Chat offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Muble Chat features.

What are the top alternatives for Muble Chat?

Does Muble Chat provide API?

No, Muble Chat does not provide API.

Muble Chat Contact

Vendor Details

Trivandrum, India

Contact Details

0471 406 6066

https://mublesolutions.com/muble-chat

Social Media Handles

Grid Report for Muble Chat

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