Home/Live Chat Software/IVCbox
Updated on: October 2, 2022
IVCbox - Live Chat Software
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

IVCbox

Set up Live Chats, Video Chats, and Chatbots without Coding
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What is IVCbox and how does it work?

IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better.

IVCbox Features Show All Features

IVCbox Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Newark, Delaware
Deployment SaaS/Web/Cloud Official Website https://ivcbox.com/live-chat
Category Live Chat Software

IVCbox Pricing

Pricing ModelFree Trial , Freemium , Subscription
Basic
Free

500 Conversations per Month

Features

  • Live Chat
  • Video Call
  • 14 days Conversation History
  • Upto 12 Agents
  • Upto 300 Customer Profiles
  • Quallity Assessment
  • Chatbot Assistant
Pro
$25 /Month

3000 Conversations per Month

Features

  • Chatbot
  • Unlimited Conversations History
  • API Access
  • Unlimited Customer Profiles
  • 24/7 Technical Support
  • Analytics
Team
$39 /Month

10000 Conversations per Month

Features

  • Includes features of Basic plan

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Disclaimer: The pricing details were last updated on 05/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about IVCbox pricing.

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IVCbox vs Helpshift

IVCbox Screenshots

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IVCbox FAQs

IVCbox is Live Chat Software. IVCbox offers the following functionalities:

  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about IVCbox features.

Yes, IVCbox provides API.


Disclaimer

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