IVCbox is Live Chat Software. IVCbox offers the following functionalities:
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
Learn more about IVCbox features.
What is IVCbox and how does it work?
IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better.
| Support | 24/7 (Live rep) Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Newark, Delaware | |
| Deployment | SaaS/Web/Cloud | Official Website | https://ivcbox.com/live-chat |
| Category | Live Chat Software |
Disclaimer: The pricing details were last updated on 05/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about IVCbox pricing.
IVCbox is Live Chat Software. IVCbox offers the following functionalities:
Learn more about IVCbox features.
Yes, IVCbox provides API.
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