ZoomInfo Chat

About ZoomInfo Chat

ZoomInfo Chat software is a platform used to optimize website chat experience for visitors. The software offers personalized AI-driven experiences for visitors to engage and route more qualified leads to your team to accelerate sales pipeline. Collaborate with team with instant alerts across favorite channel. It integrates with Slack, Hubspot, Marketo, and more. Small, Medium companies make use of the software.

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Pricing

Free Trial Not Available
ZoomInfo Chat Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

60%
Momentum

60%
Popularity

62%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

ZoomInfo Chat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

ZoomInfo Chat Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Professional Custom

Ideal package for organizations just starting out with chat.

Features

Up to 10 Users
Automated meeting scheduler
Implementation & onboarding support

Add-Ons

Engage
Enrich
EU Data
FormComplete

Advanced Custom

A fully-loaded plan for B2B marketing, sales, and customer success teams.

Features

Includes features of Professional plan, plus
Up to 25 Users
Advanced Chat Routing
Roles, Teams Configuration
Includes features of Add-Ons

Custom Custom

A package tailored to the specific needs of the organization.

Features

Includes features of Advanced plan, plus
Best-in-class B2B intelligence
Chatbot automation
Dynamic data-driven workflows
Includes features of Add-Ons

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Disclaimer: The pricing details were last updated on 02/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ZoomInfo Chat Pricing.