HeyBubble

About HeyBubble

HeyBubble is a live chat platform that helps small and medium-size enterprises and startups monitor their traffic at once and engage them in conversation to provide outstanding customer care. The software is cloud-based, mobile-friendly, and integrated with the most popular web tools. Additionally, it helps companies forge genuine connections with their clients and provides them with the chance to speak with actual people throughout key conversion phases. Additionally, it minimises checkout abandonment while boosting the ideal sum of the shopping cart. Individuals may target the website users who need help and assist them before they depart by viewing the complete journey of their visitors. With the help of the offered data and reports, users may even modify how their operators utilise HeyBubble and monitor the outcomes daily. Additionally, since HeyBubble Live Chat is mobile-friendly, users can track their prospects from anywhere. All they need to do is sign up and assist their visitors immediately.

Pricing

Free Trial Not Available
Starts at $12.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%
Reviews

60%
Momentum

62%
Popularity

72%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

HeyBubble Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

HeyBubble Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Pro $12.00 $15.00 per user / month

$13.50 per month per agent for 6 months

Features

Conversation transcripts
Basic Statistics & Analytics
Unlimited Concurrent Chats
Limited Groups & Invitations
IMs & Mobile Device Support
Full Settings & Customization
Chat Transfer and Queue

Advanced $18.40 $23.00 per user / month

$20.70 per month per agent billed for 6 months

Features

Includes features of Pro plan, plus
Advanced Stats & Analytics
Unlimited Operators Groups
Unlimited Automatic Invitations
White Labeled Widget
Priority Support

Premium Custom

Features

Includes features of Advanced plan, plus
Training for Your Agents
Special Pricing for Teams
Personalized Onboarding
Settings & Design Optimization
Account Manager
Phone Support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/11/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about HeyBubble Pricing.